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Normanna Rest Home

Residential care in Burnaby

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Normanna is a two-storey residence with elevator access to upper floors. A large lounge/activity area leads to the common dining room and access to the outdoors from the main floor. Normanna has five pods, each with TV lounges, serveries and dining areas. All rooms are wheelchair accessible and have private washrooms. Four pods have access to a garden courtyard. There is a secure unit and a special care unit for dementia care on the second floor. Our garden courtyard with a secured walking path enables leisurely walks or just sitting outside to relax.  Owned and operated by Norwegian Old People’s Association.

Get location and contact information

Visit the Normanna Rest Home listing in our directory.

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How do I access residential care?

Please do not contact the facility directly. All of our facilities are accessed through a case manager. Learn more about how to access this service on the Residential Care page.

Learn more about this facility


Access to subsidized residential care units is through a Home Health assessment. For more information on subsidized units, contact the Home Health office nearest you. Please do not contact the Operator directly regarding subsidized units.

For information on market units, please refer to the Seniors Housing Information Program (SHIP) directory.

Building amenities

On-site hair dresser/barber and dietician.

Language, culture, religious affiliations

The right to have access to religious and/or pastoral services is respected and supported. A church service is held monthly. Norwegian traditions are an important part of our program planning and reflect the Norwegian heritage at Normanna.

Accreditation status

YES: Nov 2008 to Nov 2011
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada or the Commission on Accreditation of Rehabilitation Facilities (CARF).

Philosophy of care

We provide opportunities for residents to reach their individual physical, social, emotional and spiritual potential in accordance to their unique needs, capacities and interests within a social model. We provide an environment reflecting Norwegian origin and inclusive of all ethnic cultures and nationalities.

We build an environment where:

  • there is a strong sense of home
  • community and family residents can become and remain healthy in a holistic manner
  • an individual’s dignity, privacy and wishes are respected
  • there is responsiveness to the changing characteristics and needs of residents
  • multi-disciplinary approaches are consistently utilized in a social model
  • there is a strong, coherent and supportive organizational culture.

We value caring, respect, innovation, privacy, team work, choice, diversity, ethnicity, trust, independence, job satisfaction, excellence, fiscal viability, integrity, accountability and self-determination.

Type of accommodation

Total beds:  100; 78 publicly subsidized residential care beds; 22-bed special care unit.  Couples can be accommodated.

Basics include a bed, night table, desk, and chair. Additional furniture and personal items are encouraged, although may be limited due to the size of the room.

You may also bring an occasional table, favourite chair, TV/radio. There is a hook-up for cablevision in each room and the charge is added to each month’s rent. Family members are encouraged to decorate the room in a “homelike” manner with pictures, etc. Residents and/or the responsible person are accountable for personal equipment such as wheelchair/walker, supplying all toiletries, electric razors, dentures and eyeglasses.


Residents pay 80% of their after-tax income which covers the cost of food and accommodation.

Special recreation opportunities

Recreation and activity programming include community outings, fitness, current events, crafts, music, cultural and spiritual events.


We can accommodate motorized scooters on a case by case basis.  The building is wheelchair assessible, and is elevator-equipped for access to the other areas.

Pet policy

We have pet visitation program; we cannot accommodate residents’ pets at this time.

Smoking policy

Residents are asked to smoke outside the building in designated areas.

Safety/security features

Normanna endeavours to provide care in a safe environment for residents, families and staff at all times. With the sounding of the fire alarm, fire doors separating different areas of the building automatically close. Keypads are installed on all external doors for the security of resident and staff. The front door and all entrances are secured by keypads and monitored by a camera. A door call bell system is in place for visitors who may not have the access code. The building is secured from 11:15 p.m. to 6 a.m.

Neighbourhood/community amenities

On the bus route. Burnaby and Deer Lake parks, the Burnaby Heritage Museum and City Hall are nearby.

Facility-specific restrictions

Provides 24-hour professional nursing services to people who are no longer able to stay at home safely.

Any other amenities

Visiting physiotherapist, podiatrist and dentist.  Special care unit on same site.

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