Emergency Help

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What is a mental health crisis?

  • intense anxiety or depression
  • suicidal thoughts or attempts
  • threatening violence
  • distorted thinking
  • self-harming

Emergency Mental Health Services

Call 9-1-1 if you or someone you love requires immediate medical attention for injuries/overdose or the person is at risk of seriously harming themselves or others. 

For Adults

Fraser Health Crisis Line

604-951-8855 or toll-free 1-877-820-7444

Trained volunteers provide toll-free telephone support and crisis intervention counselling, 24 hours a day, seven days a week. You can also call for information on local services or if you just need someone to talk to. Learn more about the Fraser Health Crisis Line.

Culturally Sensitive Crisis Line for Aboriginal peoples

1-800-KUU-US17 (588-8717)

KUU-US Crisis Response Services provides culturally sensitive support and counselling to Aboriginal peoples 24 hours a day, seven days a week. Learn more about Kuu-us Crisis Response Services Line.

Alcohol and Drug Information and Referral Service

604-660-9382 or toll-free 1-800-663-1441

Available to anyone needing help with any kind of substance abuse issues, 24 hours a day, seven days a week. Provides information and referral to education, prevention and treatment services, and regulatory agencies.

For Children and Teens

Kids Help Phone

1-800-668-6868

Toll-free, confidential and anonymous telephone and online counselling and referral service for young people up to age 20, available 24 hours a day, seven days a week. Learn more about Kids Help Phone.

Kids Help Phone Online Chat

Wednesday to Sunday, 3 p.m. to 11 p.m. in B.C. to connect you with a Kids Help Phone counsellor, on the web or from a smartphone. Learn more about Kids Help Phone Online Chat.

START Team

1-844-START11 (1-844-782-7811)

Fraser Health’s START program provides assessment and intervention services to children and teens (ages 6 – 18) experiencing a mental health crisis.

  • Monday to Friday: 9 a.m. to 9 p.m.
  • Weekends and holidays: Noon to 9 p.m.

Alcohol and Drug Information and Referral Service

604-660-9382 or toll-free 1-800-663-1441

Available to anyone needing help with any kind of substance abuse issues, 24 hours a day, seven days a week. Provides information and referral to education, prevention and treatment services, and regulatory agencies.

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