Pay Your Bill

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Accepted methods of payment

  • Cheque: Payment by cheque, payable to Fraser Health Authority, can be mailed directly to Accounts Receivable (Fraser Health Authority - Accounts Receivable P.O. Box 2348, New Westminster, BC V3L 5B6). Reference your account number on the cheque or enclose the stub from the statement.
  • Credit card: Call us at 604-520-4860 to arrange a credit card payment.
  • Cash and Debit: Will be accepted at all hospital sites. See below for cashier hours.
  • Pre-authorized payments: Pre-authorized payments may be arranged. Call us at 604-520-4860 to set up an account. You will be asked to reference your account number.
  • International wire transfers: Call us at 604-520-4860 for wire transfer payment information. View the current USD $ conversion rate at the Bank of Canada.

Internet and online banking are not accepted methods.

Credit card safety

We do not store your credit card information. We follow the Payment Card Industry Security Standards Council guidelines regarding the handling of credit card information.

Unpaid bills

Contact us immediately to discuss payment options.

After considerable time has passed beyond the due date, unsettled accounts are sent to a collection agency. If you feel your bill should be paid by a third party or other provincial plan, contact us as soon as possible.

Note that we are unable to obtain payment from the provincial plan or third party. You are still responsible for settling the debt. You should make payment as soon as possible so that your credit record is unaffected.

Cashier hours

Location Hours Phone Number
Abbotsford Regional Hospital and Cancer Centre Monday to Friday 
10:15 a.m. - 12:45 p.m.
604-851-4892
Burnaby Hospital Monday to Friday 
10:15 a.m. - 3:15 p.m.
604-412-6169
Chilliwack General Hospital Monday to Friday 
9:00 a.m. - 11:30 a.m.
604-702-4710
Delta Hospital Tuesday and Thursday
8:30 a.m. - 11:30 a.m.
604-940-3426
Eagle Ridge Hospital Monday to Friday
9:30 a.m. - 11:30 a.m.
604-469-3161
Ebenezer Tuesday and Thursday
12:30 p.m. - 3:15 p.m.
Fellburn Care Centre Monday and Wednesday
8:30 a.m. - 12:30 p.m.
604-299-1015
Fraser Canyon Hospital Monday, Wednesday, Thursday and Friday 
9:00 a.m. - 1:00 p.m.
604-860-7732
Langley Memorial Hospital Monday to Friday 
10:15 a.m. - 3:15 p.m.
604-514-6077
Mission Memorial Hospital Tuesday and Thursday 
8:30 a.m. - 3:15 p.m.
604-814-5113
Peace Arch Hospital Monday to Friday 
10:15 a.m. - 3:15 p.m.
604-542-4416
Queen's Park Care Centre Tuesday, Thursday, and Friday
8:30 a.m. - 12:30 p.m.
604-517-8651
Ridge Meadows Hospital Monday, Wednesday, Friday 
10:15 a.m. - 3:15 p.m.
604-466-6903
Royal Columbian Hospital Monday to Friday 
8:30 a.m. - 11:30 a.m.
604-520-4737
Surrey Memorial Hospital Monday to Friday 
8:30 a.m. - 3:15 p.m.
604-587-3938

Questions? Contact us

Accounts Receivable
Phone: 604-520-4860
Fax: 604-520-4789
Toll Free (Canada): (866) 844-0106

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