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Toll-free Information and Reporting

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Toll free hotline:
1-888-WNV-LINE (1-888-968-5463)

What can you use the Toll Free Hotine for?

  • Report dead crows, ravens and jays
  • Report stagnant water problems in your neighbourhood
  • Get up-to-date information about West Nile Virus in BC
  • Get general information
  • Please note: This is an automated messaging system and you will not be directed to a live person.

    Reporting Dead Crows, Ravens and Jays (Corvids)
    If you have sighted a dead crow in the Fraser Health region, please call the toll-free hotline at 1-888-WNV-LINE and leave a message with the following information needed for follow-up:

    • Your name
    • Your daytime phone number
    • Date the bird was found
    • Exact location of the bird
      • Street address, including postal code
      • Description of location of bird on property
    • Description of the condition the body was found in (i.e. fresh, rotting, injured, etc.)
    • Any other information you think might be useful

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