Working to improve the health of the population and the quality of life of the people we serve.
Everyone treated at one of our facilities has a health record. These records contain documents such as reports from care providers, test results, treatments, and pharmacy information. Health records can be paper based, electronically generated or a combination of both. How do I request my health records? You or your authorized representative can request access to or copies of your health record by completing the Authorization for Release of Information form and submitting it in person or by mail to the Health Record Department at the location where you received care. They will assist you in accessing the records you wish to see and are entitled to receive. Search for your facility in our Find Locations directory.
How long will it take to obtain copies of my health record? You will receive a response within 30 business days from the date we receive your written request. How can I request corrections to the information in my health record? If you believe there is incorrect information in your health record, you can write to the Health Record Department at the site where you received care. They will work with you to address your concerns. Is there a fee? Generally no, but you may be charged for special processing of your request. For example, courier fees, special delivery, or other special processing services.
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