Normanna is a non-profit, 100 bed residential care facility located in Burnaby BC. The facility is owned and operated by the Norwegian Old People’s Home Association.
The volunteer Board of Directors takes great pride in the quality of care and services provided at Normanna. Our priority is to ensure Normanna, while being a complex residential care facility with a dementia care unit, is a home for its residents.
Our Mission & Values
Normanna provides quality residential healthcare services that reflect the values of trust, respect, caring and diversity.
To be a leader in providing comprehensive care through innovation and outreach for clients in needs of care. To enhance our services in response to the changing needs of our community.
We at Normanna, follow the Person Centered Care philosophy. Residents are encouraged and supported to build relationships, enjoy companionship, participate in the planning and delivery of their own care, make decisions pertaining to their daily lives, take part in daily activities and meaningfully contribute to their community.
- Cultural diversity includes offering special meals and celebrations;
- Theme Events and entertainment include:Diwali, Chinese New Year, Norwegian traditions, Bollywood- Videos, TV programs in languages to fit the residents
- Eden philosophy
- Intergenerational programs includes:
- Active Normanna Auxiliary and Volunteer program
- Research and Development programs
|Room features and personalization||Rooms include a bed, night table, desk, and a chair.
Residents may also bring an occasional table, favourite chair, TV/radio. There is a hook-up for cablevision in each room. Family members are encouraged to decorate the room a “homelike” environment. Residents and/or the responsible person are accountable for personal equipment such as wheelchair/walker, supplying all toiletries, electric razors, dentures and eyeglasses. Memory box located in front of the room for photos etc…
|Accessibility||Normanna is a two-storey residence with elevator access to upper floors, which is wheelchair accessible.
|Security||Normanna is committed to a culture that values and promotes resident and staff safety.
• Monitored sprinkled fire system, monthly fire drills.
• Call bells in bedroom, bathrooms and common areas.
• Keypad entry at exterior doors and to the neighborhood entry doors.
• Video surveillance at exits.
• In the event of a power outage, an emergency generator supplies lighting and power outlets for our residents safety and security.
|Smoking||Smoking area for residents is located in an outside gazebo in the courtyard. Visitors and staff are not allowed to smoke at Normanna.|
|Location information||Burnaby and Deer Lake parks and Queens Park, the Burnaby Heritage Museum and City Hall, Royal City Centre Shopping Mall are nearby and transit accessible.|
|Additional site features|
|Parking and transportation||Family and Visitors can park within the perimeters of Normanna and underground parking. Easy access to transit at 12 Avenue and 4th Street or 12 Avenue and 6th Street.|
|Social and recreation programs||Recreation Programs are provided six days a week with varying hours of programming to meet the needs of the residents and provide opportunities for choice and flexibility. Seven day recreational services are available in our Special Care Neighborhoods Nordheim.
The Recreation Department at Normanna is committed to providing daily therapeutic recreational programs that promote and facilitate social, emotional, cognitive, physical and spiritual growth. These daily activities include:
• Morning Exercises and variety Active Games
• News & Views
• Music and Massage
• Word Games, Scrabble, Crossword, Spelling Bee
• Chef’s Creations
• Creative Corner, (painting, coloring, clay work, knitting, crochet, scrapbooking, decoration committee, stencil art)
• Beauty Group (manicures, foot spa, make-overs, hand/foot spa)
• Armchair Travels, Biographies, Movies, Sporting Events
• Helping Hands- folding towels, pet care, watering plants
• Table Games – Scrabble, Crib, Bridge, King in the Corner, Bingo
• Spiritual Expression- Pastoral Services, Hymn Sing, One to One opportunities for Spiritual Time
• Music Therapy & Music Therapy One to One Visits
• Karaoke Sing-a-Long
• Community Outings/Walks
• Pub Social
• Theme Weeks/Special Events
• Comfort Care
• Pet Therapy
Residents have access to Recreation Calendars in all Neighborhoods and are welcome to partake in activity throughout the building.
|Spiritual program||• Non denominational group service
• Lutheran Church Service (Once a month)
• Chinese Fellowship
• Volunteer Bible Reading and Sharing
• Catholic Mass, communion and confession
|Pets||Visiting pets shall be welcomed to visit residents providing the visit is conducted in compliance with the Fraser Health Infection Control Manual Standard and Procedure for Pets.
Normanna have Pet Therapy program for residents ;Guinea Pigs and birds on site, located on the 1st floor lobby. Staff brings the pets to all units for a visit.
|Medical assistance in dying||On-site assessment available.|
|Hairdressing||A beauty salon is located on the 2nd floor. Requests for appointments can be arranged with the nurse. Services are offered on Fridays and are payable through Resident Comfort Fund or by cash or cheque at the time of service.|
|Foot and nail care||Provide required foot care services (File and trimming nails and moisturizing). Fees for private services payable through Resident Comfort Fund, cash or cheque when service received.|
|Additional services||The following additional services are available at Normanna for a fee at the discretion of the contractor:
Mobile Professional Services (dental Hygienist, dentist, Mobile Optometrist, foot care and Pharmacy Services, Additional physiotherapy and rehabilitation services, extra
• Music therapy
• Massage Therapy
• Ear Clinic
Parking and Transportation
Public transit nearby.
Clients must meet Home and Community Care requirements and criteria for admission. A health care needs assessment will be completed to confirm eligibility. See website for more information.
Referral by case manager at a Home and Community Care office is required. To access service call the Home Health Service Line for more information; do not contact the care home directly.
There is a monthly accommodation fee; additional fees may apply for incidental services.