Burnaby Hospital

Thank you for your interest in volunteering at Burnaby Hospital.

Burnaby Hospital is fortunate to have a strong volunteer program and a very high calibre of volunteers working with us. We work in collaboration with other organizations such as Burnaby Hospice Society and Hearts on the Mend. We are interested in the possibility of adding you to our volunteer complement. Please review the volunteer requirements and application process below.

We encourage teens to gain experience volunteering at a long term care centre such as Fellburn Care Centre before applying to Burnaby Hospital.


Some areas may not have vacancies in the program. We will make every effort to match you with the volunteer opportunity that meets your interests and abilities.

  • Pets and Friends Visitors – pets who have been pre-approval by Pets and Friends or St. John’s Ambulance, or equivalent, are brought to visit hospital patients and staff.
  • Hearts on the Mend - Volunteers who have experienced cardiac health issues act as peer mentors visiting cardiac patients.
  • Volunteer Visiting - provide social and mental stimulation by chatting, playing cards, reading, etc. with patients.
  • Emergency Department - act as liaison between patients, their families, visitors and staff, and provide general information and assistance to waiting patients Wayfinding - act as ambassador and source of information, welcoming clients and the public at the main entrance.
  • Fundraising: (all proceeds are used to enhance patient comfort at Burnaby Hospital)
    • Gift Shop – helping the Gift Shop in roles such as cashier, buyer, inventory control, etc.
    • Lotto Booth – sell government lottery tickets to the public and staff; all profits go directly to the BH Foundation.
    • Quilting, Sewing and Knitting - create handmade quilts, baby outfits, and other items for sale in our gift shops & Kiosk Sales
    • Foundation events – help promote Burnaby Hospital and the Foundation at community events
  • Cancer Centre:
    • Host/Hostess – visit with patients, provide refreshments and help create a comfortable environment for clients and families
    • Oncology Relaxation Clinic - help facilitate a weekly relaxation class for cancer patients, including meditation techniques, foot and brow stroking, etc.
  • Surgical Daycare - help provide the human touch to day surgery patients and assist staff in meeting patients’ needs
  • Mental Health - visit and participate in recreational and social activities to encourage clients to participate and create a more social atmosphere
  • ACE Mealtime Companions: make mealtimes more pleasant by helping patients prepare for meals, providing companionship during meals, and helping to clean up after meals; assist with meal selection for designated patients
  • Outpatient Clinics:
    • Healthy Heart Exercise Class – act as a resource person for new participants and family members and help with setup of cardiac exercise area
    • Healthy Heart Office Assistant – help with preparation of educational materials, surveys, etc.
    • Diabetes Education Centre – assemble patient material/ class booklets; help create posters or other interactive displays
  • Patient and Family Education Centre - provide assistance to patients and family members attempting to research medical conditions via computer and literature; and oversee the computers available to patients and family members for email and personal use.
  • Hand Massage – provide relaxing hand massages for patients upon request. Maternity Volunteer – help prepare the bassinettes for new babies, and collates educational materials for new mothers.
  • Team Leaders – leadership volunteers act as a communication liaison to volunteers on weekends and evenings
  • Volunteer Training Facilitators –facilitate group Orientation and training sessions, such as Wayfinding and Emergency.
  • Clerical Support
    • Burnaby Hospital Foundation –assist with events, marketing and clerical support for the Foundation Office.
    • Volunteer Resources Support
      • Bulletin Board Design – create engaging displays for public perusal
      • Social Media / Photographer – maintain Facebook and other communication sources
      • Office – data entry and other administrative support


    • Minimum Age: 16 years
    • Minimum Commitment: One 3-hour shift per week for 8 months

    STEP 1

    STEP 2

    • Successful applicants are contacted for an interview with Volunteer Resources.

    STEP 3: 
    After a successful interview:

    • potential volunteers are invited to attend a hospital orientation, which gives volunteers the knowledge they need for a safe, successful and rewarding volunteer experience.
    • potential volunteer will be given a Request for a Criminal Record Check to take to local police station.
    • Following orientation, volunteers are scheduled for training shifts specific to their area of service. Once training is complete, volunteers are ready to begin their regular volunteer shifts at Burnaby Hospital.

    Questions at a glance

    Contact Us

    For more information on how you can become a volunteer, please contact:

    Burnaby Hospital
    Volunteer Resources
    3935 Kincaid Street
    Burnaby, BC V5G 2X6

    Email: BUHVolunteerResources@fraserhealth.ca
    Phone: Volunteer Resources direct line at 604-412-6130

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