We provide a range of highly specialized care, or tertiary services, for adults 19 years and over, living with serious and ongoing symptoms of mental illness, whose care needs are beyond what can be supported by our short-term hospital stay programs and community mental health services.
Tertiary services are delivered through a team including various health care professionals who provide consultation, assessments, treatment, social support and other supports.
How do I access these services ?
Access to these services are generally through a hospital setting or a health care professional. In some cases a
family doctor may be able to refer an individual to some tertiary programs. If you are not sure what service would meet yours or your loved one’s needs, you can contact your local Mental Health and Substance Use Centre.
Who can access these services?
These services are available to adults 19 years and over who are diagnosed with a mental health condition and are experiencing ongoing symptoms that make it difficult to manage their lives in their community. Determining which service would best suit you or your loved one will vary based on age, where you live, and you and your loved one’s care needs.
If you or your loved one is wondering if this is the right service for you and you are in:
Who provides these services?
The following is a list of some professionals who are included on the team: nurses, social workers, psychiatrist (mental health doctor), recreational therapist (specializes in leisure activities), pharmacist, (expert knowledge in medications), peer support workers, (people with lived experience of mental illness), mental health support workers, occupational therapist (specializes in life skills activities), family doctor and others. These care providers work with individuals and their families to as partners in care.
What services do we provide?
Our services include the following:
Older Adult Acute Care Program
This program provides mental health treatment and balance for individuals over 65 years of age who have age-related mental health disorders or behaviours. Disorders may include
dementia and other serious, complex and ongoing mental illness such as psychosis, mood disorders and may or may not be accompanied by substance use issues.
Many individuals in this program also have ongoing physical health care needs and/or significant behavioural challenges that are caused by the mental illness. This often makes it difficult for the individual to live in a regular residential setting for older adults.
The goal of this program is to balance the individual’s mental illness so he/she can live in a more open setting.
Average length of stay: 2 to 3 months
Oceanside, Peace Arch Hospital campus, White Rock
Older Adult Rehabilitation Program
Older Adult Rehabilitation program is a specialized residential care for older adults over 65 years of age with complex psychiatric disorders, ongoing physical health care needs and/or behavioural challenges caused by mental illness. These individuals may require longer term mental health treatment and other supports to increase their ability to manage their symptoms on their own and move into a more open environment.
Average length of stay: 6 months to 24 months
Clayton Heights, 71st Avenue, Surrey
Arbutus Place , Eastleigh Crescent, Langley
Tertiary Residential and Acute Services for Adults (ages 19 – 64 years)
Psychiatric Intensive Care Unit
This is a closed environment that provides care to individuals who are experiencing a severe episode of mental illness and whose condition and behaviours cannot be safely managed in a hospital mental health unit. These individuals are generally admitted from a hospital setting. The focus of care is to assess, treat and balance the patient’s mental health so they can return to the hospital they came from and continue their treatment in a more open environment.
Average length of stay: 2 to 4 weeks Location: Timber Creek, 94A Avenue, Surrey
Assessment, Treatment and Rehabilitation
Provides intensive treatment, support and symptom management for adults needing longer term psychiatric support and treatment. Individuals are provided with support to manage their mental health condition and work on developing skills and return or move into more independent settings. The goal is to support individuals to manage the mental health symptoms and their lives as independently as possible.
Average length of stay: 2 to 4 months Location: Timber Creek, 94A Avenue, Surrey
Intensive Tertiary Rehabilitation
This program supports adults requiring intensive psychosocial rehabilitation (includes emotional, spiritual, psychological, environmental, financial, social and other aspect of the person’s life) in a safe, closed environment. Staff work closely with the individual and support/assist them with managing their illness and their lives. The person is encouraged and supported to work on their goals for moving forward in their lives. This may include developing or regaining life skills, vocational and social connections, and promoting the person’s ability to fully participate in their own lives, and in their community.
Cedar Ridge, Chilliwack General Hospital campus, Chilliwack
Timber Creek, 94A Avenue, Surrey
Average length of stay: 6 to 24 months
Community Tertiary Rehabilitation
This program provides mental health assessment, treatment, stabilization, social emotional support, and rehabilitation services to adults 19 and older with ongoing mental health symptoms in an open, community-based setting.
Individuals in this program generally require short to longer term periods of support to work on their recovery (their journey to mental wellness), manage the mental health symptoms, and resume living their lives independently. The program supports the individual’s goals for recovery and assists them in achieving those goals. Some services may include, linking individuals to vocational services, assistance with establishing stable housing, building on social and life skills.
Cypress Lodge, Riverview Lands, Coquitlam
Memorial Cottage, Langley Memorial Hospital campus, Langley
Average length of stay: 6 to 24 months Tertiary Specialized Residential Services
Tertiary Specialized Residential Services
This is a supportive service in a safe, home-like integrated residential settings for people ages 19 years and older who require longer term specialized mental health support and rehabilitation. The team provides ongoing mental health treatment and rehabilitative services to promote the individual’s skills and ability to manage their lives as independently as possible. The team works closely with the individual by encouraging and supporting individual’s goals for recovery and moving to a more independent-living environment.
Average length of stay: 24 to 36 months
Connolly Lodge, Riverview Lands, Coquitlam
Cottonwood Lodge, Riverview Lands, Coquitlam
Tertiary Community Out-patient Services for Adults
Assertive Community Treatment
This program provides assessment, treatment, rehabilitation and support for adults with serious and ongoing mental illness by reaching out to individuals in a community setting that feels comfortable for them. Patients entering into the program have not responded well to regular community-based mental health care services and may have frequent hospital admissions due to symptoms related to mental illness and substance use concerns.
Learn more about ACT. Tertiary Neuropsychiatry
Alder Unit is a longer term program for individuals ages 18 – 64 years who have a range of complex brain disorders and injuries. The program is a jointly funded program between Vancouver Coastal Health and Fraser Health and provides a safe, supportive home-like environment, with the goal of helping individuals increase their abilities to function and improve their quality of life.
Average length of stay: 18 months or as determined by the individual’s care needs
Alder Unit, St. Vincent’s Hospital: Langara, Vancouver
This program performs assessments to determine diagnoses, evaluation and specialized treatment for B.C. residents 19 and older with complex and hard-to-treat
psychosis that has not responded well to more common mental health treatment. Some of these mental health conditions may include but are not limited to schizophrenia, schizoaffective disorder or bipolar disorder. Individuals in this program are generally transferred back to the care area from where they were admitted.
Average length of stay: 3 to 6 months
UBC Hospital - Detwiller Pavilion, Vancouver
B.C. Neuropsychiatry Program
Provides assessment and symptom management for B.C. residents 18 years and older with mental illness associated with brain injury or neurological disease. Services provided may include assessments, evaluating medications and other treatment, psychological testing, behavior management tools/strategies, social supports, individual and family therapeutic interventions/work. Once the individual completes this program they are generally transferred back to the community from where they were admitted.
UBC Hospital, Vancouver
Hillside Centre (adjacent to Royal Inland Hospital), Kamloops
Average length of stay: 3 months to 2 years
Heartwood Centre for Women
Heartwood is a short term residential tertiary recovery focused program that provides services to women over 19 years, including transgendered women, who are dependent on substances and have mental health concerns. The Heartwood program also provides treatment and support services to women who are pregnant and using substances. Some services may include linking individuals to other services that meet their ongoing needs.
Average length of stay: 90 days
B.C. Women’s Hospital & Health Centre, Vancouver