Pay Your Bill


Pay your bill online

Pay your bill online with a credit card or debit/interac >>

You can also pay your bill by using the accepted payment methods listed below. 

If you are having technical difficulties paying your bill online please try again later or review our Online Payment FAQs.

Accepted methods of payment

  • Cheque: Payment by cheque, payable to Fraser Health Authority, can be mailed directly to Accounts Receivable (Fraser Health Authority - Accounts Receivable P.O. Box 2348, New Westminster, BC V3L 5B6). Reference your account number on the cheque or enclose the stub from the statement.
  • Credit card: Call us at 604-520-4860 to arrange a credit card payment.
  • Cash and Debit: Will be accepted at all hospital sites. See below for cashier hours.
  • Pre-authorized payments: Pre-authorized payments may be arranged. Call us at 604-520-4860 to set up an account. You will be asked to reference your account number.
  • International wire transfers: Call us at 604-520-4860 for wire transfer payment information. View the current USD $ conversion rate at the Bank of Canada.

Internet and online banking are not accepted methods.

Credit card safety

We do not store your credit card information. We follow the Payment Card Industry Security Standards Council guidelines regarding the handling of credit card information.

Unpaid bills

Contact us immediately to discuss payment options.

After considerable time has passed beyond the due date, unsettled accounts are sent to a collection agency. If you feel your bill should be paid by a third party or other provincial plan, contact us as soon as possible.

Note that we are unable to obtain payment from the provincial plan or third party. You are still responsible for settling the debt. You should make payment as soon as possible so that your credit record is unaffected.

Cashier hours

Location Hours Phone Number
Abbotsford Regional Hospital and Cancer Centre Monday to Friday 
10:15 a.m. - 12:45 p.m.
Burnaby Hospital Monday to Friday 
10:15 a.m. - 3:15 p.m.
Chilliwack General Hospital Monday to Friday 
9:00 a.m. - 11:30 a.m.
Delta Hospital Tuesday and Thursday
8:30 a.m. - 11:30 a.m.
Eagle Ridge Hospital Monday to Friday
9:30 a.m. - 11:30 a.m.
Langley Memorial Hospital Monday to Friday 
10:15 a.m. - 3:15 p.m.
Mission Memorial Hospital Tuesday and Thursday 
8:30 a.m. - 3:15 p.m.
Peace Arch Hospital Monday to Friday 
10:15 a.m. - 3:15 p.m.
Ridge Meadows Hospital Monday, Wednesday, Friday 
10:15 a.m. - 3:15 p.m.
Royal Columbian Hospital Monday to Friday 
8:30 a.m. - 11:30 a.m.
Surrey Memorial Hospital Monday to Friday 
8:30 a.m. - 3:15 p.m.

Questions? Contact us

Accounts Receivable
Phone: 604-520-4860
Fax: 604-520-4789
Toll Free (Canada): (866) 844-0106

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