What's new in Agassiz
Across our region, we are investing in community-based care by increasing health care resources in community settings. This means patients will receive the right level of care in the right places. This is about looking at the programs and services we provide and making decisions that are in the best interests of patients and residents, decisions that will help people avoid being in hospital, get them out of hospital more quickly and support them more fully in the community and in their homes.
What we are talking about is a complex shift of resources but our goal is clear – to promote health, wellness and prevention in our communities. All of our decisions are based on what is best for the communities we serve and the people we care for.
Here are some examples of how this is happening in Agassiz.
Fraser Canyon Hospital Update
- In 2014/15 we invested 131,000 in capital equipment for Fraser Canyon Hospital.
- In 2014 a new sacred space was created to address the spiritual needs of all patients and is an indoor area for smudging and pipe ceremonies, making it easier for our First Nations populations to observe important parts of the traditional Aboriginal healing journey.
Across Fraser Health we are investing in:
- We have added additional staff so we can improve access to home support – bathing and medication management, for example – and other home health services – wound care, short term-physiotherapy – by clients who are either recovering at home following a hospital stay or seniors who need help to remain independent at home. We are also reviewing the home health service model to better align services to meet the needs of our patient population to provide care and support for them in their homes.
- Home First is a program for seniors in hospital who have been assessed at the residential care level who have the potential to go home instead. They are fast-tracked to return home with the supports they need from our home health services as well as other community providers, medical and non-medical. Nearly 1,000 patients returned home and avoided residential care placement in the first three years of Home First (2012 to 2015).
- BreatheWELL is home-based education about self-management techniques for clients with chronic obstructive pulmonary disease (COPD) – how to stay in control, prevent flare-ups, and/ or follow action plans in case flare-ups occur – to help them avoid hospital, stay at home safely and lead an active lifestyle. As of March 2016, 1,430 people are accessing the service across the region.
Mental Health and Substance Use
- The Rapid Access Clinic provides timely access to a one-time consultation with a psychiatrist and nurse from a local mental health centre in order to provide a general practitioner or nurse practitioner with treatment recommendations.
- The START Team (1-844-START11) provides an assessment and intervention program for 6-18 year olds experiencing a mental health crisis in Fraser Health.
- A state-of-the-art Child and Adolescent Psychiatric Stabilization Unit (CAPSU) for children and adolescents with urgent mental health issues is set to open this spring at Surrey Memorial Hospital. CAPSU will serve young people from across the region, aged six to 17, who need a five- to seven-day stay in hospital for stabilization. CAPSU will be home to a Snoezelen™ Room, a multi-sensory environment used to help reduce agitation and anxiety and stimulate and encourage communication, the first of its kind for children and youth in a hospital psychiatric unit in Canada.
- We provide subsidized residential care for adults who can no longer live safely or independently at home due to complex health care needs. In 2016 we will add 403 new residential care beds and we will bring 228 of our existing residential care beds up to current care standards. Across the region, with new investments this year we have a total of 8,254 residential care beds available in Fraser Health, an increase of 7.9% since 2010.
Recent kudos for our health care providers
- I spent just about 24 hours in Emergency at Fraser Canyon Hospital after an ultra-marathon race at high altitude. I received very good care throughout my encounter; however the care I received from Jenna, Jessica and Dr. Rattan was exceptionally good. I was kept fully informed and treated as an active participant in care decisions. I was treated with compassion and respect even though my health issue could have been viewed as "self-inflicted.” Jenna even took some extra time to make sure that my young son was comfortable as he waited for me. Thanks to everyone for taking care of me and my family. (Via email@example.com)
- Just a short note to reiterate my thanks to Dr. Yap and the various Fraser Canyon Hospital staff who attended to my emergency in the evening of August 11, after I had been attacked by some unfriendly wasps while hiking at Eaton Lake. The care and attention was very much appreciated and has put me into full recovery. (Via firstname.lastname@example.org)
- Arrived by ambulance to (Fraser Canyon Hospital) ER following a ski accident. Prompt access and professional attention. (Via email@example.com)