What's new in Hope

Across our region, we are investing in community-based care by increasing health care resources in community settings. This means patients will receive the right level of care in the right places. This is about looking at the programs and services we provide and making decisions that are in the best interests of patients and residents, decisions that will help people avoid being in hospital, get them out of hospital more quickly and support them more fully in the community and in their homes.

What we are talking about is a complex shift of resources but our goal is clear – to promote health, wellness and prevention in our communities. All of our decisions are based on what is best for the communities we serve and the people we care for.

Here are some examples of how this is happening in Hope.

Community Services in Hope

Healthier Community Investment

  • Working with the District of Hope and its community partners, we’re investing $500,000 towards initiatives to help improve the health and well-being of its residents.  

Fraser Canyon Hospital Update

  • In 2014/15 we invested $131,000 in capital equipment for Fraser Canyon Hospital.
  • In 2014 a new sacred space was created to address the spiritual needs of all patients and is an indoor area for smudging and pipe ceremonies, making it easier for our First Nations populations to observe important parts of the traditional Aboriginal healing journey.

Regional Services

Across Fraser Health, we are investing in: 

Home Health

  • This program provides clients who need help to manage their health and to live safely in their homes with case management services, nursing support, older adult day programs, respite service for caregivers, and more. We have added staff to improve access to home support – bathing and medication management, for example – and other home health services – wound care and short term-physiotherapy – by clients who are either recovering at home following a hospital stay or seniors who need help to remain independent at home.

Home First

  • Home First is expanding in Abbotsford with the addition of key team members to improve access to home support and other Home Health services. Home First is a program for seniors in hospital who have been assessed at the residential care level who have the potential to go home instead. They are fast-tracked to return home with the home health supports they need as well as other community supports, medical and non-medical. Nearly 1,000 patients returned home and avoided residential care placement in the first three years of Home First (2012 to 2015).


  • This community program offers clients with a diagnosis of chronic obstructive pulmonary disease (COPD) home-based education to help them manage their disease and prevent flare-ups which could otherwise send them to the emergency room or result in hospitalization. A respiratory therapist works with the client and their doctor to develop a health improvement plan, and connects the client with community services such as lung rehabilitation, home supports, rehabilitation therapy and exercise programs. As of March 2016, 1,430 people are accessing the service across the region. The program is now expanding to Fraser Health residential facilities.

New residential care beds

  • We provide subsidized residential care for adults who can no longer live safely or independently at home due to complex health care needs. In 2016 we will add 403 new residential care beds and we will bring 228 of our existing residential care beds up to current care standards. Across the region, with new investments this year we have a total of 8,254 residential care beds available in Fraser Health, an increase of 7.9% since 2010. 

Mental Health and Substance Use

  • Across the region, 226 new and redeveloped beds will become available for clients with mental health and substance use challenges in 2016/17. Of these, 96 are residential care beds (a mix of licensed residential care and assisted living); 33 are Supported Independent Living subsidies; and 97 contracted beds will provide services and supports to individuals with substance use challenges.
  • The Rapid Access Clinic provides timely access to a one-time consultation with a psychiatrist and nurse from a local mental health centre in order to provide a general practitioner or nurse practitioner with treatment recommendations.
  • The START Team (1-844-START11) provides an assessment and intervention program for 6-18 year olds experiencing a mental health crisis in Fraser Health.
  • A state-of-the-art Child and Adolescent Psychiatric Stabilization Unit (CAPSU) for children and adolescents with urgent mental health issues is set to open this spring at Surrey Memorial Hospital. CAPSU will serve young people from across the region, aged six to 17, who need a five- to seven-day stay in hospital for stabilization. CAPSU will be home to a Snoezelen™ Room, a multi-sensory environment used to help reduce agitation and anxiety and stimulate and encourage communication, the first of its kind for children and youth in a hospital psychiatric unit in Canada.  

Recent kudos for our health care providers

  • I spent just about 24 hours in Emergency at Fraser Canyon Hospital after an ultra-marathon race at high altitude. I received very good care throughout my encounter; however the care I received from Jenna, Jessica and Dr. Rattan was exceptionally good. I was kept fully informed and treated as an active participant in care decisions. I was treated with compassion and respect even though my health issue could have been viewed as "self-inflicted.” Jenna even took some extra time to make sure that my young son was comfortable as he waited for me. Thanks to everyone for taking care of me and my family. (Via feedback@fraserhealth.ca)
  • Just a short note to reiterate my thanks to Dr. Yap and the various Fraser Canyon Hospital staff who attended to my emergency in the evening of August 11, after I had been attacked by some unfriendly wasps while hiking at Eaton Lake. The care and attention was very much appreciated and has put me into full recovery. (Via feedback@fraserhealth.ca)
  • Arrived by ambulance to (Fraser Canyon Hospital) ER following a ski accident. Prompt access and professional attention. (Via feedback@fraserhealth.ca)

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