Access a health care provider to receive ongoing medical care and/or timely care for urgent, non-life-threatening illnesses and injuries at a Fraser Health Urgent and Primary Care Centre.

102 - 4555 Kingsway
B.C.V5H 4V8
Phone: 604-451-4888
Fax: 604-437-0149

Parking and Transportation

Free parking is available. Access to parking from McKay Avenue or Hazel Street under the overhang of the building.

Hours of operation

Open seven days a week: 9:00 a.m. to 8:00 p.m.


Examples of when to use urgent care:

  • Cuts, wounds or skin conditions
  • Infections
  • New or worsening pain
  • Sprains and strains
  • Nausea, diarrhea or constipation
  • Mental health issues such as low mood, anxiety or depression

If you are a resident of Burnaby who does not have a primary care provider, you can sign up with the Burnaby Division of Family Practice attachment waiting list to be connected with a primary care provider in this community.

Urgent Care is available on a walk-in basis, with patients seen in order of urgency.

Patients experiencing chest pains, head injuries or broken bones cannot be treated at the Centre and should always attend their local hospital’s emergency room.


If you are a resident of Burnaby who does not have a family practitioner, you can receive primary care services at the UPCC.

Language (s) Offered

If you do not understand or speak English well enough to have medical conversations, we can get you a medical interpreter in your language. The medical interpreter will help you communicate with your health care team. The interpreter will join by phone or video, if video is available. Please note, this might take time. This is a free service.

For informal conversations, such as booking appointments, a family member or friend can help you explain what you need to your health care team.

Find more information in the Metrotown Urgent and Primary Care Centre brochure.