An urgent care response centre for adults (19 years and older) with urgent mental health and substance use concerns.

A central point of access for adults (19 years and older) in Surrey who are experiencing urgent mental health and substance use concerns and who voluntarily seek and require urgent care, but don’t require hospitalization. 

Services include:

  • Crisis stabilization
  • Assessment and psychiatric consultation 
  • Treatment initiation
  • Connection to community-based services 
 
13750 96th Avenue
B.C.V3V 1Z2
Phone: 604-953-6200 

Address Notes

The centre is located in the Charles Barham Pavilion on the Surrey Memorial Hospital grounds. 13750 96 Ave, Surrey. Access from 94 A Avenue. 

Parking and Transportation

Parking rate East lot South lot Critical care  Creekside  Emergency Shirley Dean
 PayByPhone lot code  1510 1510 1510 1513 1510 1515
First hour $4.25 $4.25 $4.25 $3.75 $4.25 $3.50
Each additional hour $3.50 $3.50 $3.50 $3.25 $3.50 $3.00
Day rate $11.25 $11.25 $11.25 n/a n/a $7.50
Evenings / weekends  $5.25 $5.25 $5.25 n/a n/a n/a
24-hour rate $16.25 $16.25 $16.25 n/a n/a n/a 
1-week permit $50.25 $50.25 $50.25 n/a n/a n/a
2-week permit $80.25 $80.25 $80.25 n/a n/a n/a
1-month permit $160.25 $160.25 $160.25 n/a n/a n/a
Seniors 2-week permit $70.25 $70.25 $70.25 n/a n/a n/a
 Seniors 1-month permit $140.75 $140.75 $140.75 n/a n/a n/a

*If you have difficulty paying for parking, financial hardship permits may be available on a case-by-case basis. Please talk to your unit social worker for more information or contact Parking Administration at 604-930-5440 (Monday - Friday 8:00 a.m. - 4:00 p.m.) or email LMCParking@fraserhealth.ca. 

Hours of operation

Open every day 7:30 a.m. to 11:30 p.m. Last walk-in appointment accepted at 10:00 p.m. 

Eligibility

Adults in the Surrey community with an urgent mental health and substance use concern.

Adults in the Delta community with an urgent mental health and substance use concern in evenings and on weekends.

Note:

  • Adults in the Surrey community who require substance use services during the week should attend Surrey Substance Use Services.
  • Adults in the Delta community who require mental health and substance use services during the week (Monday – Friday 8:30 a.m. – 4:30 p.m.) should phone Delta Mental Health – North Delta Office or South Delta Office.
  • Existing clients of Surrey or Delta Mental Health will continue to receive services from these locations Monday - Friday days, 8:30 a.m. to 4:30 p.m. 
 

Referral

Self-referral or by referral from your family physician or other health care provider. 

Walk in or call 604-953-6200 for an appointment.