Eligibility
Any individual can self-refer by walking in to any RAAC clinic. Appointments are also available and people may re-refer/re-access the service at any time.
Hours of operation
The RAAC clinic operates Monday to Friday from 8:30 a.m. - 4:30 p.m. for routine assessment and follow-up care.
On weekends and statutory holidays (8:30 a.m. - 4:30 p.m.), the Surrey, Abbotsford and New Westminster RAAC locations provide urgent access services. During these times:
- Individuals will receive a nursing assessment
- Based on need and capacity, they may:
- Be seen by a physician the same day, or
- Be booked for the next available weekday medical appointment
Weekend and stat holiday services are intended to support urgent assessment and stabilization needs.
Referral
Not sure if this service is right for you?
Contact our Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services). We will help you connect with the service that best fits your needs.
- Call us at 1-833-866-6478 or
- Fill out our online form to request a call from our team. We will call you within 48 hours.
We are open 7 days a week from 8:30 a.m. to 8:30 p.m., 365 days a year.