An addiction medicine and substance use service that provides same day easy-to-access, responsive care to patients with a focus on assessment, initial stabilization and transition to longitudinal community-based clinics and services.
- Addiction medicine assessment for any substance use concern.
- Medication initiation and stabilization, including opioid agonist treatment (OAT).
- Outpatient support for low-risk alcohol withdrawal management.
- Harm reduction services, including harm reduction supplies.
- Training and distribution of take-home Naloxone kits.
- Referrals to community-based substance use services, including bed-based treatment.
- Support from a multidisciplinary team, including:
- Physicians
- Nurses
- Social workers
- Peer support workers
- Connection to shelters and other social resources.
- Culturally safe and trauma-and-resiliency informed care.
Hours of operation
Monday to Friday, 8:30 a.m. - 4:30 p.m. for routine assessment and follow-up care.
This location has access to Substance Use Services Access Team (SUSAT) social workers and peer support workers.
On weekends and statutory holidays, 8:30 a.m. to 4:30 p.m., this location provides urgent access services. During these times:
- Individuals will receive a nursing assessment
- Based on need and capacity, they may:
- Be seen by a physician the same day, or
- Be booked for the next available weekday medical appointment
Weekend and stat holiday services are intended to support urgent assessment and stabilization needs.
Eligibility
- Any individual who is looking for support with substance use or has questions about substance use.
- Substances can include but are not limited to alcohol, benzodiazepines, nicotine, stimulants (such as cocaine, crystal methamphetamine), and opioids.
Referral
- No referral is required. Any individual can access RAAC by walking into any RAAC clinic.
- Appointments are also available if preferred, and individuals may re-refer/re-access the service at any time.
- For help connecting to RAAC, individuals can contact the Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services) (1-833-866-MHSU) or by phoning a RAAC clinic.
- Referrals are also welcomed from community providers, health care providers, general practitioners and nurse practitioners by faxing the referral form. A referral can help support connection to care but is not required to access RAAC.
Not sure if this service is right for you?
Contact our Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services). We will help you connect with the service that best fits your needs.
- Call us at 1-833-866-6478 or
- Fill out our online form to request a call from our team. We will call you within 48 hours.
We are open 7 days a week from 8:30 a.m. to 8:30 p.m., 365 days a year.
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