An addiction medicine and substance use service that provides same day easy-to-access, responsive care to patients with a focus on assessment, initial stabilization and transition to longitudinal community-based clinics and services.
- Addiction medicine assessment for any substance use concern.
- Medication initiation and stabilization, including opioid agonist treatment (OAT).
- Outpatient support for low-risk alcohol withdrawal management.
- Harm reduction services, including harm reduction supplies.
- Training and distribution of take-home Naloxone kits.
- Referrals to community-based substance use services, including bed-based treatment.
- Support from a multidisciplinary team, including:
- Physicians
- Nurses
- Social workers
- Peer support workers
- Connection to shelters and other social resources.
- Culturally safe and trauma-and-resiliency informed care.
Address Notes
The Mental Health and Substance Use Wellness Centre is a separate building on the south side of the hospital campus.
Parking and Transportation
Public transportation (bus and SkyTrain) available. The Sapperton SkyTrain station is across the road.
Pay parking at the Mental Health and Substance Use Wellness Centre can be accessed via Allen St. Limited pay parking is available.
Hours of operation
Monday – Friday, 8:30 a.m. – 4:30 p.m. for routine assessment and follow-up care.
On weekends and statutory holidays, 8:30 a.m. to 4:30 p.m., this location provides urgent access services. During these times:
- Individuals will receive a nursing assessment
- Based on need and capacity, they may:
- Be seen by a physician the same day, or
- Be booked for the next available weekday medical appointment
Weekend and stat holiday services are intended to support urgent assessment and stabilization needs.
Eligibility
- Any individual who is looking for support with substance use or has questions about substance use.
- Substances can include but are not limited to alcohol, benzodiazepines, nicotine, stimulants (such as cocaine, crystal methamphetamine), and opioids.
Referral
- No referral is required. Any individual can access RAAC by walking into any RAAC clinic.
- Appointments are also available if preferred, and individuals may re-refer/re-access the service at any time.
- For help connecting to RAAC, individuals can contact the Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services) (1-833-866-MHSU) or by phoning a RAAC clinic.
- Referrals are also welcomed from community providers, health care providers, general practitioners and nurse practitioners by faxing the referral form. A referral can help support connection to care but is not required to access RAAC.
Not sure if this service is right for you?
Contact our Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services). We will help you connect with the service that best fits your needs.
- Call us at 1-833-866-6478 or
- Fill out our online form to request a call from our team. We will call you within 48 hours.
We are open 7 days a week from 8:30 a.m. to 8:30 p.m., 365 days a year.
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