The Family Support Services team provides services to families, friends and natural supports (FANS) who are supporting another adult living with mental health and/or substance use concerns.

Support services include:

  • Individual coaching with clinical counsellor or family peer (up to 8 sessions)
  • Psycho-education
  • Skills and information groups
  • Support groups
  • System navigation
  • Wellness planning

View our program brochure.

Hours of operation

Monday - Friday 8:30 a.m - 4:30 p.m.

Sometimes, we offer appointments, group sessions or events in the evening.



You can use our services if all of the following are true for you:

  • You are an adult.
  • You are providing unpaid support to an adult who is living with mental health and/or substance use concerns
  • You or the person you support live in the Fraser Health area, which is from Burnaby to Boston Bar.


If you are interested in our services, please call our toll-free number at 1-833-898-6200 and leave a message with your name and contact number. Someone from our team will return your call during business hours. You can also reach us via email at:

Please note

Family Support Services is not a crisis service. Options for times you experience a mental health crisis or emergency: