Additional support is available to ensure people who need it can receive their COVID-19 vaccines in a way that works best for them.

If you or someone you care for needs extra support you can: 

  1. Attend one of our existing community vaccine clinics with additional support arranged ahead of the appointment. 
  2. Request to receive the vaccine in your home (for people who are homebound).
  3. Fraser Health and non-Fraser Health service providers can request vaccination be provided to their clients in a care facility (e.g. assisted living facilities and long-term care homes) or other locations (e.g. First Nations communities, sheltered and unsheltered populations). 

Please see below for details on each of the above options. 

Attend one of our existing community vaccine clinics with additional supports arranged ahead of time:

If the person requiring vaccination is able to be transported, we recommend they visit a community clinic as this will be the fastest way for them to receive their vaccine. 

Whether someone needs transportation, requires a private room or has a fear of needles, we will work with them to arrange support and accommodations to ensure vaccination is accessible and comfortable. 

Requesting special supports/arrangements 

Examples of special support/arrangements that can be made include: 

  • organizing transportation
  • addressing challenges such as fear of needles
  • arranging to attend a specific drive-through location 
  • arranging to attend a quiet/private space within a clinic
  • help with mobility challenges by arranging to meet at the entrance of the clinic and/or facilitate getting into a seat

To request support during your appointment at a clinic, please ensure the person is registered with the provincial Get Vaccinated system. You can register yourself or someone else, like a parent, grandparent or child, online or toll-free by phone at 1-833-838-2323.

If the person is six months to four years of age, please email before you book an appointment, with the specific support that is being requested, the age of your child and the health unit location where you would like to book.

For those five years of age and older, please book a vaccine appointment and then email with the time, date and location of the vaccine appointment, and the specific support being requested.

If possible, please email us five to seven days prior to the scheduled appointment. Our team will contact you and help coordinate to meet your needs. 

To register and book an appointment: 

  • Call 1-833-838-2323 or book online at
  • The person booking the appointment will need the client’s:
    • First and last name
    • Date of birth
    • Postal code
    • Personal Health Number
    • An email address that is checked regularly or a phone number that can receive text messages.

Is transportation needed? If transportation is required, please visit

Requests to homebound individuals: 

People who are homebound or have other challenges, such as vision or hearing difficulties, which make it difficult to attend a community clinic, can request to have their vaccination at home.   

To request a home visit, please call the Home Health service line at 1-855-412-2121. The team will assess if the individual is eligible to receive a vaccine at home. If an individual meets the criteria, they will work with you to arrange the in-home vaccination. 

When calling, please have the following information ready: 

  • First and last name
  • Date of birth
  • Personal Health Number (Care Card number, or BC Services Card number),
  • Address
  • Email address
  • Contact phone number

Please also provide any other information that may help the nurse administer the vaccine, such as any diagnoses, allergies, phobias or fears (e.g. needles) and who will be present for additional support.

Note: In-home visits will only be provided for those assessed as meeting criteria for an outreach visit.

Fraser Health and non-Fraser Health service providers request for client vaccination in a care facility or other location 

Fraser Health and non-Fraser Health service providers can request vaccination for their clients by emailing An Outreach Coordinator will assess the request and reach out to you by phone or email to coordinate. 

Examples of service providers who can request vaccination for their clients include: 

  • Long Term Care and Assisted Living
  • Acquired Brain Injury
  • Correctional and Forensic Sites 
  • Youth at Home and in Congregate Settings
  • Sheltered/Unsheltered 
  • Supportive Housing
  • First Nations Communities
  • Meat Processing and Farm Work Sites
  • Acute Sites Inpatient Immunization Programs
  • Mental Health and Substance Use providers
  • Community Living BC
  • Other community health services with clients who are unable to attend vaccination clinics