We want to ensure that you can receive your vaccination in a way that works best for you.

Additional support is available to ensure people can receive their COVID-19 vaccine in a way that works best for them.

If you or someone you care for needs extra support you can request support with transportation or, if you are homebound, to receive the vaccine in your home.

Fraser Health and non-Fraser Health service providers can request vaccination be provided to their clients in a care facility (such as assisted living facilities and long-term care homes) or other locations (such as First Nations communities as well as sheltered and unsheltered populations). 

Please see below for details on each option. 

Attend one of our community vaccine clinics with additional supports arranged ahead of time

If the person requiring vaccination is able to be transported, we recommend they visit a community clinic as this will be the fastest way for them to receive their vaccine. 

Whether someone needs transportation, requires a private room or has a fear of needles, we will work with them to arrange support and accommodations to ensure vaccination is accessible and comfortable. 

Requesting special supports/arrangements

Examples of special support/arrangements that can be made include: 

  • organizing transportation
  • addressing challenges such as fear of needles
  • arranging to attend a specific drive-through location 
  • arranging to attend a quiet/private space within a clinic
  • help with mobility challenges by arranging to meet at the entrance of the clinic and/or facilitate getting into a seat

To request support during an appointment at a clinic, please ensure the person is registered with the provincial Get Vaccinated system. You can register yourself or someone else, like a parent, grandparent or child, online or toll-free by phone at 1-833-838-2323

Requesting transportation

If you need support travelling to a vaccination appointment, please visit fraserhealth.ca/bookaride.

Requesting home visits

People who are homebound or have other challenges which make it difficult to attend an immunization site, such as vision or hearing difficulties, can request to have their vaccinations at home.   

To request a home visit, please call the Home Health service line at 1-855-412-2121. The team will assess if you are eligible and, if you are, work with you to arrange the in-home vaccination. 

When calling, please have the following information ready: 

  • First and last name
  • Date of birth
  • Personal Health Number (Care Card number or BC Services Card number),
  • Address
  • Email address
  • Contact phone number

Please also provide any other information that may help the nurse administer the vaccine, such as any diagnoses, allergies, phobias or fears (such as needles) as well as anyone else who will be there to provide support.

Requests from service providers

Fraser Health and non-Fraser Health service providers can request vaccination for their clients by emailing COVIDOutreachCoordinators1@fraserhealth.ca. An Outreach Coordinator will assess the request and reach out to you by phone or email to coordinate. 

Examples of service providers who can request vaccination for their clients include: 

  • Long Term Care and Assisted Living
  • Acquired Brain Injury
  • Correctional and Forensic Sites 
  • Youth at Home and in Congregate Settings
  • Sheltered/Unsheltered 
  • Supportive Housing
  • First Nations Communities
  • Meat Processing and Farm Work Sites
  • Acute Sites Inpatient Immunization Programs
  • Mental Health and Substance Use providers
  • Community Living BC
  • Other community health services with clients who are unable to attend vaccination clinics

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