Services for People Living with HIV

There are support and counselling services available through Fraser Health and other organization for people who are living with HIV.

Public health

The Fraser Health Sexual Health and Blood-borne Infections (SHBBI) team are highly skilled public health staff including registered nurses, social workers and outreach workers who support people who are newly diagnosed with HIV and those who are living with HIV and require extra assistance to maintain HIV treatment and care.

To contact the SHBBI, please call the Central Intake Line: 604-587-6788.

Positive Health Services

Positive Health Services (PHS) provides specialized outpatient HIV health care to people living with HIV. PHS can be accessed by anyone living with HIV who lives or works in the region.

Services include specialized HIV care, medication management, nutrition guidance, counselling, testing for other infections and referrals to community resources.

Other resources

Fraser Health Crisis Line
Crisis Line volunteers respond to a variety of issues. The service is available to friends, family members and professionals looking for assistance in helping someone who is emotionally distraught. Call the Fraser Health Crisis Line at 1-877-820-7444.

CATIE is Canada’s source for up-to-date, evidence-based information about HIV. The following resources is especially useful for people who are newly diagnosed with HIV: If you just found out you are HIV-positive... | CATIE - Canada's source for HIV and hepatitis C information.

AIDS Vancouver
AIDS Vancouver provides support to those affected by HIV/AIDS. Their case management program provides information, immediate supports (food, shelter, emotional support) and care coordination for people living with HIV and their families.

Fraser Region Aboriginal Friendship Centre Association - Positive Health Program
Frafca provides support for Indigenous people living with HIV. The Positive Health program is a goal-driven program rooted in a holistic model of care. Outreach Workers assist with stabilization and client centred action plans that relating to social and medical health. Services are available within the Fraser Region, from Burnaby to Boston bar. Please call 604-595-1170 or visit their website; Fraser Region Aboriginal Friendship Centre (, for more details.

Health Initiative for Men (HIM)
HIM offers a mix of online, and in person health related programming and supports designed for gay, bi, queer, trans, and two-spirit men (GBT2Q). HIM works with Fraser Health to provide sexual health services that are GBT2Q focused to meet community needs. HIM also offers programming in Fraser Health designed to engage the community through: Groups, workshops, volunteer opportunities, counselling, healthcare navigation, harm reduction training and supplies, sex worker supports and community outreach. 

Lookout Housing & Health Society
Lookout provides support to individuals living with HIV or HEP C to improve their quality of life. Lookout provides individual supports to improve health outcomes and reduce reliance on the health care system. Lookout offers ongoing support through the Positive Haven Resource Centre, peer programs, the Djaef Mahler Food Bank, HIV Outreach Team and Julian House.

Contact Positive Haven
Address: 10697 135A Street, Surrey, B.C. V3T 4E3
Phone: 604-588-9004
Hours of operation: Monday to Friday, 8:00 a.m. to 5:00 p.m. Closed on weekends and statutory holidays.

Phoenix Society
HIV support and outreach workers are available Monday through Friday for to one to one case management for people living with HIV.  
Phone: 604-854-1101

SARA for Women HIV Support Services
Sara for Women provides direct support through extensive case management to women and families who are struggling to adhere to their HIV care. Case workers offer crisis intervention , accompaniment to services, food and seasonal hampers to reduce barriers for women who are struggling with poverty. Sara for Women provides education on HIV and laws on disclosure with the ultimate goal of providing women with tools required to self-manage their HIV care and access to supportive networks.

Mobile HIV Outreach
Phone: 604-226-6596 

Provides youth living with HIV access to programs and opportunities, including a scholarship program, leadership opportunities with YouthCO and Camp Moomba participation.

Oak Tree Clinic - HIV care for women and families
Oak Tree Clinic provides specialized clinical care in a safe environment for women and children living with HIV/AIDS. This includes care from birth, throughout childhood, adolescence and adulthood, including reproductive health, pregnancy, menopause and beyond.


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