X-ray (radiology) services are available by appointment or walk-in at Burnaby Hospital.
Address Notes
The Medical Imaging department is on the third floor in the Support Facilities Building (Red Zone). Take the elevators to the third floor, turn right and walk down the hall.
X-ray walk-ins and appointments
Available Monday to Friday: 8:00 a.m. – 8:00 p.m.
X-rays are available on a walk-in basis, however appointments are recommended to help reduce your wait time.
Note: Appointments are required for long-term care patients, leg lengths and skeletal survey X-rays. Appointments are recommended for X-rays with 3 or more body parts.
There are 2 ways to book an X-ray appointment:
1. Call us at 604-412-6271. Bring your requisition form to your appointment.
2. Your health care provider can fax us your requisition form. In this case, your provider will contact you with your appointment date and time.
To change or cancel an appointment, please call 604-412-6271.
Parking and Transportation
Designated patient and visitor parking is available at Parkade Level P2 and Emergency Parking Lot.
Payment methods to purchase parking:
- Pay Station
- hangTag app (through apple app store or google play store)
- hangTag Park + Pay (no app required, see link below)
Cell Phone Waiting area: 20-minute vehicle waiting area located on Ingleton Avenue near Kincaid Street. NOTE: Drivers must stay in vehicles at all times. Unattended vehicles may be ticketed. Learn more here.
See chart below for parking rates.
| Parking rate | Main lot | Emergency lot |
| hangTag Park + Pay | 641502 | 641503 |
| First hour | $4.25 | $4.25 |
| Each additional hour | $3.50 | n/a |
| Day rate | $11.25 | n/a |
| Evenings | $5.25 | n/a |
| 24-hour rate | $16.50 | n/a |
| 1-week permit | $45.00 | n/a |
| 2-week permit | $70.25 | n/a |
| 1-month permit | $140.25 | n/a |
| Seniors 1-week permit | $33.00 | n/a |
| Seniors 2-week permit | $60.25 | n/a |
| Seniors 1-month permit | $120.00 | n/a |
*If you have difficulty paying for parking, financial hardship permits may be available on a case-by-case basis. Please talk to your unit social worker for more information or contact Parking Administration at 604-930-5440 (Monday - Friday 8:00 a.m. - 4:00 p.m.) or email LMCParking@fraserhealth.ca.
Hours of operation
Open 24 hours a day, 7 days a week for patients staying in the hospital and emergencies.
Eligibility
Most people can have X-ray exams, including newborns, when deemed necessary by a health care provider.
Let your referring health care provider, X-ray technologist or radiologist know if there is any possibility that you are pregnant. Precautions are taken to limit radiation exposure to the fetus. Lead shielding is no longer needed for today’s X-ray machines.
Language (s) Offered
If you do not understand or speak English well enough to have medical conversations, an interpreter can be requested at the time the appointment is booked. The interpreter will join by phone or video, if video is available. Please note, this might take time. This is a free service.
Resources
Find more information on chest X-rays for heart disease.