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Thank you for contacting Fraser Health Feedback.

This is a general feedback account.

THIS ACCOUNT IS NOT MONITORED FOR EMERGENCIES.

If this is a medical emergency, please call 9-1-1 or go to your nearest hospital emergency department.

If you are having a mental health crisis, please call the Fraser Health Crisis Line at 604-951-8855 or 1-877-820-7444 (toll-free).

This account is not monitored for emergencies.

Please note that our office will be closed on Thursday, December 25, and Friday, December 26, 2025 for the holidays. We will re-open on Monday, December 29, 2025, and respond to inquiries at that time.

We are currently experiencing a high volume of inquiries and may be unable to respond to all inquiries.

If you submitted for the Patient Care Quality Office, your feedback has been shared with the Patient Care Quality Office (PCQO). You will hear from the PCQO within two business days.

For information about the COVID-19 vaccine, please visit fraserhealth.ca/vaccine.

For information related to COVID-19, please visit fraserhealth.ca/COVID19 or the BC Centre for Disease Control website.

For non-medical information about COVID-19, please call 1-888-COVID19 (1-888-268-4319) or text at 1-604-630-0300 available 7:30 a.m. – 8:00 p.m., 7 days a week.

If you develop cold, influenza or COVID-19 like symptoms, please self-isolate and get tested for COVID-19. For more information on testing and to book an appointment, please visit fraserhealth.ca/COVID19testing. 

For Fraser Health personnel inquiries, please contact People Information & Benefits at 604-520-4420 or 1-877-795-4119 (toll-free); or by email at PIB@fraserhealth.ca.