Information to help find your way around the health care system in B.C.

It can be hard to understand and find the right health services. This page has resources to help Fraser Health residents and newcomers find their way around our healthcare system. Newcomers include immigrants, refugees, migrant workers and others.

Health services available to you

This resource provides a list of free health services for government supports, mental health support, medical insurance support, referral services and other community services.

This resource is available in English | Arabic عربى | Bengali বাঙালি | Gujarati ગુજરાતી | Hindi हिंदी | Farsi فارسی | Punjabi ਪੰਜਾਬੀ | Urdu اردو

health services available to you

Finding your way around our health care system: a guide for newcomers to Canada

Fraser Health has developed a guide for newcomers to help you find your way around our health care system. The guide addresses common questions and describes specific services.

This resource is available in: English | Arabic عربى | Bengali বাঙালি | Gujarati ગુજરાતી | Hindi हिंदी | Pashto پښتو | Farsi فارسی | Punjabi ਪੰਜਾਬੀ | Somali | Urdu اردو

Newcomers guide

NewToBC immigrant programs and services

British Columbia has many programs and services to help individuals and families settle in their new home. This inventory holds hundreds of different programs and services offered by 75+ different immigrant and community service agencies. Search the inventory to find programs in your community. To find out more information, click on the name of a program to visit the program’s website or contact the program directly by phone or email.

Click here for the inventory webpage.

Need help finding a primary care provider?

Use this resource to explore various primary care provider options available to you. Find ways to connect virtually, over the phone and in-person.

Health services that accept Interim Federal Health Program (IFHP) and speak South Asian languages

Use the tool below to find physicians who can offer their services to protected persons, including resettled refugees and refugee claimants, under the Interim Federal Health Program (IFHP). You can find physicians by their names, cities where they provide services or by languages that they speak.

IFHP Provider Geographical Search

Receiving health care in my own language

If you are going to a Fraser Health-owned and operated service, and you do not understand or speak English, please contact your Fraser Health service provider prior to your appointment to get a medical interpreter. This is a free service, during which the interpreter will be available by phone, video, or in person. For informal conversations, you are welcome to ask a trusted family member or friend to join your appointment to explain your needs and concerns with the health care team.


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