High five your health care provider – January 5, 2018

I’m writing this to let Fraser Health know what amazing staff you have at Langley Memorial Hospital. I have a recurring jaw dislocation problem. I have been to Langley Memorial Hospital quite a few times. I will be having surgery to correct this but in the meantime I must be diligent on wearing my jaw brace and controlling my yawning and sneezing etc. Sometimes I forget and Christmas Day I did. I dislocated my jaw. My first commendation goes to a nurse named Michael. He was upbeat, funny and had an amazing attitude even though the ER was packed, people were asking when they were next and it was Christmas Day. Michael was not bothered by this at all. He was happy to help people that were asking constantly when they were next and kept an upbeat attitude the whole time. Thank you Michael. When I got a bed, of course some of the staff recognized me and were saying Merry Christmas. These nurses and doctors ran the very busy ER like a well-oiled machine. You would never have guessed that the ER was unbelievably busy. They were all in sync. It was amazing and even though it was so busy everyone had a smile on their face, and upbeat attitudes. My team was nurses: Deb N., Denise F, doctors: Dr. Langeira, Dr. Lyle and Dr. Altman. I suffer from PTSD, Panic Disorder and Depression. This team went above and beyond and were sympathetic about my condition and treated me with professionalism, humour and care. It’s not easy with my condition to be calm. This team that I have listed deserve a round of applause, my dearest thank you and you should be proud to have these amazing professionals working for Langley Memorial Hospital and Fraser Health. Thank you again.

I’m writing this to let Fraser Health know what amazing staff you have at Langley Memorial Hospital. I have a recurring jaw dislocation problem. I have been to Langley Memorial Hospital quite a few times. I will be having surgery to correct this but in the meantime I must be diligent on wearing my jaw brace and controlling my yawning and sneezing etc. Sometimes I forget and Christmas Day I did. I dislocated my jaw. My first commendation goes to a nurse named Michael. He was upbeat, funny and had an amazing attitude even though the ER was packed, people were asking when they were next and it was Christmas Day. Michael was not bothered by this at all. He was happy to help people that were asking constantly when they were next and kept an upbeat attitude the whole time. Thank you Michael. When I got a bed, of course some of the staff recognized me and were saying Merry Christmas. These nurses and doctors ran the very busy ER like a well-oiled machine. You would never have guessed that the ER was unbelievably busy. They were all in sync. It was amazing and even though it was so busy everyone had a smile on their face, and upbeat attitudes. My team was nurses: Deb N., Denise F, doctors: Dr. Langeira, Dr. Lyle and Dr. Altman. I suffer from PTSD, Panic Disorder and Depression. This team went above and beyond and were sympathetic about my condition and treated me with professionalism, humour and care. It’s not easy with my condition to be calm. This team that I have listed deserve a round of applause, my dearest thank you and you should be proud to have these amazing professionals working for Langley Memorial Hospital and Fraser Health. Thank you again.

I am writing to acknowledge the excellent care that I received at the Eagle Ridge Emergency ward, and the high standard of care I observed other patients receiving. I cannot begin to tell you how impressed I was with the doctors, nurses and other staff who cared for me and the other patients in the ward that night. During this time there were two shifts of staff working on the ward. I felt so grateful that I received such a high standard of medical care, including access diagnostic technology (xray) and a referral to a specialist (Dr. Ben B.) who took the time to explain his thinking about my symptoms and answer my questions. All of the staff ensured that my needs were met during the time that I was at the ER from the security guard who helped me with my parking, to the staff member who ensured that I had something to eat. Not only were the staff caring and helpful to the patients, I noticed that they were also very collegial and kind to one another. I hope that the accomplishments and contributions of these teams can be recognized.

Hello,

I was in the Jim Pattison Outpatient Care and Surgery Centre where I had surgery performed for my inguinal hernia (4th Floor 4A admitting area). I have to say that I have never had such a wonderful hospital experience as I did that day!

All of the staff, nurses, doctors, surgeons, and the anesthesiologist that I encountered and observed were so friendly, accommodating, understanding and all seemed to do their jobs like clockwork.

However, there was one absolutely wonderful young lady (Nurse I believe) named Julie who stood out amongst the others in so many ways. Julie took amazing care of me after my surgery and I was amazed by her incredible bedside manner, had a great sense of humour, a smile and warm caring aura that made me feel that I could trust her completely being in her care. I have never felt more at ease. Fraser Health and the Jim Pattison Outpatient Care and Surgery Centre should be extremely proud having Julie on staff.

I want to thank my very kind surgeon Dr. Lai for performing my surgery, and all those involved from admission to departure.