An urgent primary care centre provides a one-stop location for patients to receive timely care for a non-emergency health concern.
Urgent primary care centres also provides access to a family doctor or nurse practitioner for local patients who do not have a primary care provider.
Each centre is intended to fill the gap between doctor's offices or walk-in clinics and the emergency room, and to treat issues such as minor injuries and illness. Currently there is one urgent care centre in Fraser Health open in Surrey. Over the coming years, more urgency primary care centres will open in communities across Fraser Health.
What kind of services can patients receive at an urgent primary care centre?
Services are similar to those that you might receive at your doctor's office or a walk-in clinic.
An urgent primary care centre is NOT an emergency room and cannot treat patients with serious illnesses or injuries such as broken bones, chest pain or head injuries. If you have a serious condition that requires immediate care, visit your nearest hospital emergency room or call 9-1-1.
At the urgent primary care centre you can be treated for issues such as:
- minor pain: sore throats, ear aches, upset stomach
- minor injuries: sprains, small cuts needing stitches
- fevers and infections
You can also access the following services at your local centre:
- Appointment with a family physician or nurse practitioner
- Mental health and substance use counseling
- Prescription renewals (no medication refills are available on site)
- Home Health care and outreach to vulnerable people
- Referrals to specialists and other community services