A service supporting adults aged 19 and older who face complex and ongoing challenges related to substance use, with or without mental illness, and who are experiencing homelessness, poverty, trauma or involvement with the justice system.
Clients can expect:
- Housing brokerage and support.
- Supported access for basic needs like food, hygiene, and income assistance connection.
- Supported access to medical, dental, and specialist care.
- Substance use counselling, including access to treatment.
- Access to addiction medicine and psychiatry care.
- Personalized and collaborative care plans.
- Long-term engagement focused on building trust and continuity of care.
- Culturally safe and inclusive services.
- Connections to work skills rehabilitation and community resources.
- Life skills development.
Hours of operation
Monday to Friday, 8:00 a.m. – 8:00 p.m.
Eligibility
- Adults 19 years of age or older with problematic substance use or chronic dependence with or without mental illness, concurrent disorders (substance use and mental illness) or co-existing functional impairment.
- These individuals face complex challenges related to health, housing (e.g. being homeless or unstably housed) and poverty.
- Individuals require more intensive services than are available in the traditional health and substance use system of care and often fall through gaps in health and social systems and have unmet health needs.
ICM team services are not suitable for people with:
- Severe mental illness with no substance use disorder.
- Concurrent mental health and substance use disorders where the primary issue is the mental illness (more suitable for ACT).
- Dementia.
Referral
To make a referral, please complete and fax the referral form to the local intake number for review.
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