Information about when to seek testing for COVID-19, where to go, and what to do next.

poster with instructions on how to get tested for COVID-19

Testing questions and answers

  • I am feeling ill with cough and flu-like symptoms. What should I do? 

    If you feel unwell, it may be the case that you have a common cold or flu, rather than COVID-19. Regardless, if you have cough and flu-like symptoms, however mild, please self-isolate and get tested. Please also use the BC self-assessment tool to help determine if you need further assessment by a physician, nurse practitioner or a local collection (testing) centre.

    Find your local collection centre for testing by the following links. You can also call 8-1-1 to find the nearest centre.

    While self-isolating, monitor yourself daily for fever, cough and worsening symptoms and check your temperature each day (if possible). The BC self-assessment tool will help you assess your symptoms.

    • Visit our Self isolation page for information on how long and how to self-isolate.
    • If you have worsening symptoms at any time OR you are not feeling better 5 or 6 days after you initially started feeling unwell, call 8-1-1, your family doctor, or an Urgent and Primary Care Centre.
    • If at any time you are feeling very unwell and are worried this might be an emergency (e.g. severe difficulty breathing or chest pain), call 9-1-1.
  • Should I be tested for COVID-19?

    If you develop cold, influenza or COVID-19-like symptoms, it is recommended you get tested for COVID-19. Use the BC self-assessment tool to help determine if you need further assessment by a physician, nurse practitioner, or at a local collection (testing) centre. You can complete this assessment for yourself, or on behalf of someone else, if they are unable to.  Please self-isolate if you develop symptoms and visit our Self isolation page for information on how long and how to self-isolate. 

    To get tested, find your local collection centre by following these links. You can also call 8-1-1 to find the nearest centre.

    If you have no symptoms, even if you are a contact of a confirmed case or a returning traveller, you do not require a test. 

  • Who needs to be tested for COVID-19?

    Who to test: Anyone with cold, influenza, or COVID-19-like symptoms, even mild ones. It is important you stay home and self-isolate. Please visit this page for more information on self isolation

    Those who belong to the following groups should be prioritized for testing:

    • Residents and staff of long term care facilities
    • Individuals requiring admission to hospital or likely to be admitted, such as pregnant individuals near term, patients on hemodialysis, or cancer patients receiving radiation or chemotherapy
    • Health care workers, including community pharmacists
    • Individuals with a higher probability of being infected with COVID-19 such as contacts of a known case of COVID-19 and travellers just returned to Canada
    • Residents of remote, isolated, or Indigenous communities
    • People living in and working in congregate settings such as work-camps, correctional facilities, shelters, group homes, assisted living and seniors’ residences
    • People who are homeless or have unstable housing
    • Essential service providers, such as first responders (police, firefighters, paramedics)

    Who not to test: If you have no symptoms (returning travelers and those in close contact with someone with COVID-19 included), you do not require a test.

    Symptoms can include but are not limited to: NEW ONSET fever, cough, shortness of breath, sore throat, runny nose, nasal congestion, loss of sense of smell, loss of appetite, chills, headache, fatigue, and muscle pain, however mild.

    If you are not sure if you have symptoms of COVID-19 or if you need to be tested, use the BC self-assessment tool to help.

    If you develop symptoms and are concerned about your symptoms at any time, you can call 811, your family doctor, or an Urgent and Primary Care Centre

    If your symptoms are severe, such as shortness of breath or chest pain, call 9-1-1 or go to your nearest Emergency Department. Emergency Departments are still open.

     
  • Where can I get tested?

    Find your local collection centre by following these links. You can also call 8-1-1 to find the nearest centre.

    Community
    Location
    Hours of operation
    Contact information
    Virtual
    Accepts children (0-16)
    Abbotsford
    Abbotsford Urgent and Primary Care Centre
    100 - 2692 Clearbrook Road
    8:30 a.m. - 4:30 p.m.
    7 days a week
    Abbotsford COVID Response
    (604) 870-3325 
    Y
    Y
    Burnaby
    Central Park at Boundary Road and 46th Avenue
    Vehicles: 12:00 p.m. - 18:00 p.m.
    Pedestrians: 14:00 p.m. - 16:00 p.m.
    7 days a week
    Burnaby Covid Response
    Y
    Y
    Chilliwack and Hope
    Chilliwack Public Health Unit
    45470 Menholm Road, Chilliwack
    8:30 a.m. - 4:00 p.m.
    Monday - Friday
    604-702-4928
    N
    N
    Delta
    4470 Clarence Taylor Crescent, Ladner
    8:00 a.m. - 12:00 p.m.
    Monday - Saturday
    604-952-3851

    N
    Y
    Langley
    20651 56th Avenue, Langley
    (Located at the intersection of Logan Avenue and 56th Avenue)
    8:00 a.m. - 6:00 p.m.
    7 days a week
    604-539-4392

    Y
    Y
    Maple Ridge and Pitt Meadows
    Maple Ridge Urgent and Primary Care Centre
    153 – 11762 Laity Street
    9:00 a.m. - 8:00 p.m.
    7 days a week
    604-476-7890

    Y
    Y
    Mission
    Mission Memorial Hospital campus

    7324 Hurd Street
    8:30 a.m. - 4:30 p.m.
    Monday - Friday
    Mission COVID Response

    604-302-7885
    N
    Y
    Surrey
    Surrey Whalley Urgent Primary Care Centre
    Unit G2 - 9639 137A Street
    10:00 a.m. - 9 p.m.
    7 days a week
    604-572-2610
    Y
    Y
    White Rock and South Surrey
    Peace Arch Hospital Cafeteria
    15521 Russell Avenue
    8:30 a.m. - 4:30 p.m.
    Monday - Friday
    604-542-4057 
    Y
    Accepts children 8 year plus one day and older.

  • Can I come go to my doctor's or to the emergency department for a test?

    At this time we are asking patients to avoid going to the emergency department for novel coronavirus testing. 

    If you think you have COVID-19, use the self-assessment tool. Then follow the instructions provided.

    If you are concerned that you are having a medical emergency, such as severe shortness of breath or chest pain, call 9-1-1 or go to your nearest Emergency Department. 

    Source – BC Centre for Disease Control

     

    Use the ER wisely during the COVID-19 pandemic

  • Do I need a doctor's referral?

    No, you do not need a doctor's referral to get tested for COVID-19.

  • I’ve been tested. What should I do while waiting for my results? 

    While waiting for your test results, you need to self-isolate. While self-isolating, monitor yourself daily for development of symptoms such as fever, cough, or shortness of breath. The BC self-assessment tool will help you assess any symptoms you develop.

    Please visit our page on Self isolation for specific guidance and information on how long and how to self-isolate.

  • Where can I get my COVID-19 test results? 

    If you were tested (swabbed) for COVID-19, you can call the BCCDC Coronavirus Hotline at 1-833-707-2792. They operate 8:30 AM to 4:30 PM, seven days a week. It may be easier to get through to someone on the line in the afternoon when the call volume is generally lower. 

    You can also sign up to get your result by text messaging if your result is negative. Sign up here.

    COVID-19 test results are also now available electronically through my ehealth. For more information about this service, please visit the BCCDC Test Results page.

    If you test positive for COVID-19, public health will be in contact with you. 

  • How long does it take to get my test results?

    Please wait 48 hours before calling the BCCDC Coronavirus Hotline at 1-833-707-2792 or checking my ehealth for your results. 

    If you test positive for COVID-19, public health will contact you as soon as they can.

    While you wait for your test result, you should be self-isolating. Please visit our page on Self isolation for specific guidance and information on how to do this.

  • I tested negative for COVID-19. What do I need to do? 

    If you test negative for COVID-19 and have symptoms, continue to self-isolate.

    For direction on how long to self isolate for your particular situation, please visit our page on Self isolation where you can also find specific guidance and information on how to self-isolate.

    • If you are having worsening symptoms and are concerned, call 8-1-1, your family doctor, or an Urgent and Primary Care Centre
    • If your symptoms are not improving after 5 or 6 more days after you initially started feeling unwell, call 8-1-1, your family doctor, or an Urgent and Primary Care Centre
    • If at any time you are feeling very unwell and are worried this might be an emergency (e.g., severe difficulty breathing or chest pain), call 911.
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