Submitted by Communications and Public Affairs

Beginning January 25, 2023, over the next few weeks, we will be using laser camera technology to scan areas throughout the hospital to create a 3D building model that will assist us in designing and completing renovations for phase three of the Royal Columbian Hospital redevelopment project.

What’s happening?

Beginning January 25, 2023, over the next few weeks, we will be using laser camera technology to scan areas throughout the hospital to create a 3D building model that will assist us in designing and completing renovations for phase three of the Royal Columbian Hospital redevelopment project.

A technician with a body-mounted laser scanner will walk through the hospital while the device scans and takes videos and photographs of the space. We will be laser scanning in the Columbia Tower, Health Care Centre and Energy Centre. We will conduct the scanning in patient care areas with timing that is best-suited to minimize disruption.

How will this affect you?

  • The scanner will capture everything visible to the human eye, including images of people. The technology cannot mask or blur images.
  • All files are temporary. We will not use the images in the final 3D building model.
  • We will accommodate requests from anyone who does not want to have their image taken during the scanning.
  • If you do not wish to have your image taken, please let your care provider know.

This work will help us to complete the redevelopment of Royal Columbian Hospital. The multi-year, multi-phase redevelopment project will transform all aspects of the hospital and modernize Royal Columbian Hospital for the needs of today and for the future. We appreciate your patience as we work to enhance our services.

Questions?

RCHRedevelopment@FraserHealth.ca or 604 418-5326. Visit www.fraserhealth.ca/royalcolumbian.

Privacy information on laser scanning

We have worked with the Fraser Health Information Privacy Office to ensure that procedures are in place to protect confidentiality and the security of personal information and privacy of anyone whose image will be captured during scanning.

Temporary collection of personal information

Scanning in work areas, patient rooms, hallways, clinics and other areas within the campus will capture individual personal information, specifically images of staff, physicians, patients, visitors, students and volunteers. The collection of this personal information is temporary and we will not use it for any purpose. Scanned video recordings will be merged to create the building model and then deleted. No images or other personal information will be included in the modelling or the finished drawings. We expect the work to be completed, and all scanned files securely deleted, within six months.

Privacy safeguards

During the modeling process the scanned files will be stored and accessed from outside Canada. Fraser Health has put safeguards in place to protect privacy. We included privacy and security schedules as part of the service provider contract, conducted a privacy impact assessment and security threat risk assessment and developed a standard operating procedure for laser scanning that ensures an appropriate staff member coordinates these activities and escorts the on-site technician during scanning.

Under the B.C. Freedom of Information and Protection of Privacy Act, section 26(c) Fraser Health may collect personal information if it relates directly to and is necessary for a program or activity of the public body. Laser scanning is necessary to advance the redevelopment of the Royal Columbian Hospital campus and expand patient care services.

Your rights

If you do not consent to have your personal information (image) included in a laser scan video recording, you may advise your care provider [Patient Care Manager] and we will accommodate your request. Your decision will in no way affect the care provided to you at Fraser Health.

Privacy contact

Fraser Health Information Privacy: privacy@fraserhealth.ca


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