Improving access to team-based care for people in Surrey

Summary

• The new South Surrey Urgent and Primary Care Centre (UPCC) opens on Wednesday, April 15, 2026, offering year-round, seven-days-a-week access to urgent primary care for people in Surrey and surrounding communities
  
• The UPCC is at 1711 152 St., Surrey, in a 931-square-metre (10,016 square feet) facility
  
• The centre uses a team-based care model to provide urgent primary care within 12-24 hours, including sprains, minor infections and cuts requiring stitches, with medical imaging services co-located on site

Residents of south Surrey and surrounding communities have improved access to timely, team-based care with the opening of a new urgent and primary care centre (UPCC) on Wednesday, April 15, 2026.

“People living in the fast-growing community of south Surrey will have more access to urgent and primary care at this new centre, helping them get the right care in the right place,” said Josie Osborne, Minister of Health. “This new UPCC will expand community-based health care and help to reduce wait times at emergency departments, so people get the timely care they need closer to home.”

The UPCC at 1711 152 St. will provide urgent primary care from 9 a.m. until 8 p.m. daily, including statutory holidays. It will accommodate approximately 57,000 patient visits annually with care delivered primarily through in-person visits and virtual care provided as needed.

To best accommodate the community’s needs, the South Surrey UPCC will focus on providing urgent, episodic primary care. While patients will not be attached to a primary-care provider at this UPCC, the UPCC will assist people with registering on the Health Connect Registry if they are seeking attachment to a primary-care provider.

Team-based approach connects patients to urgent primary care

The centre delivers care through a team-based care model, bringing together physicians, nurse practitioners, nurses and social workers. It is opening with a full clinical staffing complement of approximately 23 full-time-equivalent care providers, including relief. The clinical staff will be supported by additional non-clinical team members, such as medical office assistants, health-unit aides and a clinic manager.

“Receiving timely health-care services and connections to specialized supports has a real impact on patients and families,” said Dermot Kelly, president and CEO, Fraser Health. “The new South Surrey Urgent and Primary Care Centre brings that care to people on a local level, reducing the burden of finding that care when you need to access it quickly. I’m grateful for our partners and teams for bringing this valuable service to south Surrey, and to the staff and medical staff who will deliver quality care here.”

People who have urgent, non-life-threatening conditions, such as fever, minor cuts that may need stitches, burns, headaches or earaches, and sprains, but do not require emergency department services, will have access to health care at the UPCC, seven days a week, including statutory holidays.

The UPCC is designed to meet a variety of health-care needs, including diagnosing and treating a new or urgent health problem, making a connection to more specialized services and supporting people to self-manage chronic health conditions. Medical imaging services are also co-located on site.

Part of B.C.’s plan to improve primary care

The Province has committed more than $5 million in annual operating costs and a one-time startup amount of more than $800,000 for the South Surrey UPCC. The total capital cost is approximately $8.1 million, funded jointly by the government and Fraser Health.

The Province is committed to providing timely, high-quality care when and where people need it. The South Surrey UPCC is a key part of B.C.’s plan to strengthen primary care, improving access to same-day urgent and primary care, connecting people to co-ordinated, team-based services in their community, and easing pressure on hospital emergency departments.

Quick Facts:

• The South Surrey UPCC is the third UPCC in Surrey, the 14th UPCC in the Fraser Health region and the 48th in the province.
• The three UPCCs in Surrey are North Surrey/Whalley, which opened in 2018, Surrey-Newton, which opened in 2020, and Cloverdale, which opened in 2026.
• Since opening, North Surrey/Whalley has facilitated more than 200,000 patient visits and attached more than 1,500 patients to a primary-care provider, while Surrey-Newton has facilitated more than 100,000 visits and attached more than 1,300 patients.

Learn More:

• Learn more about UPCCs in the Fraser Health region
• Sign up to be matched with a family doctor or nurse practitioner on Health Connect Registry
• Learn more about the Province's primary-care strategy

A backgrounder follows.

Backgrounders

What people are saying about South Surrey UPCC

Stephanie Higginson, parliamentary secretary for primary care –

“This urgent and primary care centre is a significant step forward in providing timely, team-based health care to a growing number of Surrey residents. The partnership between the Province and Fraser Health on this centre means this UPCC is going to reduce wait times at hospital emergency departments and strengthen primary care across the region.”

Amna Shah, MLA for Surrey-City Centre –

“This UPCC means that people in Surrey will have more opportunities for same-day urgent and primary care close to where they live, which is key to overall well-being. The team-based care provided by this UPCC means that people in the area will get the health care they need without having to travel outside of their community.”

Jessie Sunner, MLA for Surrey-Newton –

“The South Surrey UPCC is great news for the entire area and will offer increased access to health-care services when and where people need them. This UPCC is another way we are working to meet the health-care needs of people across the province.”

Brenda Locke, mayor of Surrey –

“This much-needed facility is a major step forward for health-care access in Surrey. It provides timely access to family doctors, eases pressure on nearby emergency rooms and strengthens the city’s focus on better health outcomes, as our community grows. I want to thank Fraser Health and the Province for making this possible.”

Megan Knight, mayor of White Rock –

“Primary-care services are vital to the health and well-being of the White Rock and south Surrey communities. We are pleased to welcome the south Surrey urgent primary care centre, which will strengthen our local health-care network and ensure residents can receive timely, comprehensive care close to home. This centre represents an important investment in our community’s well-being, and we look forward to the positive impact it will have for years to come.”