"Patient experience" is what you see and how you feel about your experience with the health care system.
It is affected by your interactions with health care staff and by how the health care system works. It covers all parts of health care, including phone calls, clinic appointments, hospital stays, food service, virtual classes, medical transportation and much more.
We want you to feel cared for and supported during your health care experience.
What are we doing to improve your experience?
Click on the topics below to learn more.
Providing health care in a way that is meaningful for you.
Involving the people who matter most to you in your care.
Learning about your care experience through the patient experience survey.
Making a shared promise for a positive care experience.
Supporting your spiritual health
Working together with you to improve health care services.
Sharing clear and reliable health information with you.