Not sure if this service is right for you?
Contact our Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services). We will help you connect with the service that best fits your needs.
- Call us at 1-833-866-6478 or
- Fill out our online form to request a call from our team. We will call you within 48 hours.
We are open 7 days a week from 8:30 a.m. to 8:30 p.m., 365 days a year.
An addiction medicine and substance use service that provides same day easy-to-access, responsive care to patients with a focus on assessment, initial stabilization and transition to longitudinal community-based clinics and services.
Rapid Access to Addiction Care (RAAC) clinics are for anyone who is concerned about their substance use and would like support, including concerns related to alcohol, opioids, stimulants or other substances.
RAAC provides quick, same-day access to nurses and doctors who specialize in substance use care. No referral or appointment is required. Because clinics operate on a walk-in basis, people are encouraged to arrive earlier in the day, as the clinic may reach capacity.
A doctor can help if you are experiencing withdrawal or cravings, want to reduce or stop your substance use, are concerned about the health effects of your substance use, or want to understand your treatment options. This can include medications to treat opioid use disorder, medications that can help reduce alcohol cravings, support to safely manage some types of alcohol withdrawal, or connection to medical withdrawal management (detox).
RAAC also provides harm reduction support, naloxone training and connections to counselling, treatment, recovery and other community services. The team will work with you to understand what you want help with, provide initial treatment and support, and connect you with ongoing care when needed.
Clients can expect:
- Addiction medicine assessment for any substance use concern.
- Medication initiation and stabilization, including opioid agonist treatment (OAT).
- Outpatient support for low-risk alcohol withdrawal management.
- Harm reduction services, including harm reduction supplies.
- Training and distribution of take-home Naloxone kits.
- Referrals to community-based substance use services, including bed-based treatment.
- Support from a multidisciplinary team, including:
- Physicians
- Nurses
- Social workers
- Peer support workers
- Connection to shelters and other social resources.
- Culturally safe and trauma-and-resiliency informed care.
Access
Eligibility
- Any individual who is looking for support with substance use or has questions about substance use.
- Substances can include but are not limited to alcohol, benzodiazepines, nicotine, stimulants (such as cocaine, crystal methamphetamine), and opioids.
Referral
- No referral is required. Any individual can access RAAC by walking into any RAAC clinic.
- Appointments are also available if preferred, and individuals may re-refer/re-access the service at any time.
- For help connecting to RAAC, individuals can contact the Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services) (1-833-866-MHSU) or by phoning a RAAC clinic.
- Referrals are also welcomed from community providers, health care providers, general practitioners and nurse practitioners by faxing the referral form. A referral can help support connection to care but is not required to access RAAC.