At Rosemary Heights Seniors Village we believe in contributing positively to our communities.

We strive to work honestly and effectively with all constituents of our communities and embrace diversity as an essential component to the way we do business. We believe that only in serving others well, can we serve ourselves well.

Rosemary Heights Seniors Village considers each resident unique and strives to enhance their sense of dignity, usefulness and self-respect while promoting health and wellness. In order to do so, resident care is delivered through seven primary values: choice; health and well-being; dignity; confidentiality; fairness; accountability; environments that provide safe, competent ethical care.

Employees communicate in English in the performance of their duties as it is the official language in the workplace (with the exception of special circumstances such as caring for non-English speaking residents).  RHSV is a multi-denominational facility.

Features

Room features and personalization Every resident’s room is furnished with a private wardrobe, bed, bedside table, individual lighting, dresser and a chair.  

Residents/families are encouraged to decorate the room, making sure that all small items are labelled. Rosemary heights Seniors Village cannot guarantee the safety of items brought into the room.

All rooms can have cable but will require at least three to five business days for hook-up. We provide only basic cable (channel 1 to 28). All rooms have a phone jack and phone number already assigned 
Accessibility Wheel chair accessible
Security Elevators are located throughout the building to access all areas.  Automatic doors and security features such as coded entrances and emergency nurse call is located at the entrances and throughout the building.  Residential Care contains added security features such as locked doors out of the areas to ensure safety of our residents and video surveillance.
Smoking Subject to applicable legislation, clean air will be preserved to the greatest extent possible and to that end, employees, contracted service providers, volunteers, clinical practitioners and visitors will only smoke in designated smoking areas.  Under no circumstances will staff and contracted service providers smoke in areas designated for residents and their visitors.
Location information  Located in South Surrey, Rosemary Heights Senior Village is ideally located close to all amenities including churches, shopping, hotels and restaurants.
Additional site features Barbershop/salon, spiritual services, bistro, mailboxes, newspaper delivery, outdoor patios and courtyards, tenant reserved parking available, pharmacy delivery (limited service for outpatients), dental care, housekeeping, library, laundry facilities, occupational therapy, volunteer services and wifi available.
Parking and transportation Resident reserved parking at a fee. Located on transit route.

Programs

Social and recreation programs  •  Music and music therapy
•  Games – bowling, bingo cards, board games, Wii
•  Crafts, Baking
•  Happy Hour
•  Exercise groups / Walking groups
•  Special occasion celebrations
Spiritual program Pastoral Care is an important part of life at Rosemary Heights Seniors Village.  Regular religious services are provided through a variety of denominations.  
Pets Visiting pets allowed.
Medical assistance in dying On-site assessment and on-site provision available. Every effort will be made by care teams to facilitate the assessment and provision of Medical Assistance in Dying in the requestor’s home. In some cases, a change of location of care may be required for safe administration of Medical Assistance in Dying.

Additional services

Hairdressing  Barbershop and salon services provided for a fee.
Foot and nail care Foot and nail care services provided for a fee.
Additional services  

 

Parking and Transportation

Resident and visitors parking available. Public transit nearby.

Eligibility

Clients must meet Home and Community Care requirements and criteria for admission. A health care needs assessment will be completed to confirm eligibility. See website for more information.

Referral

Referral by case manager at a Home and Community Care office is required. To access service call the Home Health Service Line for more information; do not contact the care home directly.

Fees

There is a monthly accommodation fee; additional fees may apply for incidental services.

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