Provides timely, non-emergency primary care in Tri-Cities and New Westminster.

475 Guildford Way
B.C.V3H 3W9


Fax: 604-461-9972

Address Notes

Turn off Guildford Way toward Eagle Ridge Hospital
Park in Parking Lot 1
Follow the signs outside the hospital to the Tri-Cities Urgent & Primary Care Centre
DO NOT ENTER the hospital through the Main Entrance or Emergency Department. The UPCC has its own entrance, located on east side of the hospital

Please note: Walk-ins are not accepted, but urgent appointments can be booked on a same-day basis by phone. All in-person visits are by appointment only. Patients must have a virtual screening and consultation with UPCC staff or community family physician prior to coming to the UPCC. 

Parking is available at the patient parking lot at Eagle Ridge Hospital. Eagle Ridge Hospital is accessible by bus route 160 and is within a 15 minute walk from the Millennium Line.

Parking and Transportation

Pay parking is available on site.

PayByPhone lot code:1504

Parking rate Main lot 
First hour $3.50
Day rate $9.50
Evenings  $5.25
1-week permit $35.25
2-week permit $50.25
1-month permit $100.25
Seniors 1-month permit $70.25

*If you have difficulty paying for parking, financial hardship permits may be available on a case-by-case basis. Please talk to your unit social worker for more information or contact Parking Administration at 604-930-5440 (Monday - Friday 8:00 a.m. - 4:00 p.m.) or email 

Hours of operation

Seven days a week: 1:00 p.m. - 8:00 p.m., including holidays.


Urgent care: Treatment for minor injuries and illnesses which do not need hospital level-care, but which do require medical attention within 12 to 48 hours. 
Primary care: Non-urgent, family medical care.
Follow-up care: For people without a family doctor who have recently been in the hospital. 

Patients experiencing chest pains, head injuries or broken bones cannot be treated at the UPCC and should always attend their local hospital’s emergency department or call 911. 


If you are a resident of the Tri-Cities or New Westminster who does not have a family doctor, you can receive primary care services at the UPCC by calling for an appointment. You may also be referred by a hospital-based health care provider for a follow-up with one of our physicians.

Language (s) Offered

Primarily English, although translation services can be made available. It is strongly suggested to bring an interpreter if understanding English is difficult.