Surrey Memorial Hospital and Jim Pattison Outpatient Care and Surgery Centre

Thank you for your interest in volunteering at Surrey Memorial Hospital (SMH) and/or the Jim Pattison Outpatient Care and Surgery Centre (JPOCSC). Volunteer involvement is essential to the quality and continuity of health care services. At SMH and JPOCSC, volunteers fulfil a unique and important role and are highly valued members of the health care team. For this reason, Volunteer Resources takes special care and time in the selection and placement of volunteers. Review the information below about where and how to get involved.

Surrey Memorial Hospital (SMH) Auxiliary:

Formed in 1947, the SMH Auxiliary is a group of community members who give thousands of hours annually to support health care in the Surrey community.  Areas of involvement include:

  • Gift Shop – assist with retail and customer service in the onsite gift shop.
  • Lottery Booth – provide customer service and ticket sales in the onsite lotto booth.
  • Gift Cart – accompany the mobile cart to offer hospitalized patients an opportunity to purchase items at their bedside.
  • Penny Savers’ Thrift Shop – help with customer service, cashier and organize gently used items in the offsite thrift shop.

Community Volunteers

Community volunteers contribute by providing information, wayfinding, clerical, social, emotional, and/or psychological support in the following areas:

Surrey Memorial Hospital Jim Pattison Outpatient Care and Surgery Centre
  • Child Care Centre                  
  • Cardiac Rehabilitation
  • Child & Youth Services (Pediatrics)
  • Emergency Department
  • Forensic Nursing
  • General Medicine & Nephrology
  • High Acuity Unit
  • Intensive Care Unit
  • Mental Health & Substance Use
  • Neonatal Intensive Care Unit
  • Older Adult
  • Palliative Care
  • Patient Resource Depot
  • Pet & Friend Visitation
  • Psychiatry
  • Rehabilitation Services
  • Volunteer Resources
  • Welcome & Wayfinding
  • Breast Health
  • Cardiac Services
  • Chronic Pain
  • Diabetes Education
  • Education Resources
  • Health Promotion
  • Lung Health
  • Maternity
  • Medical Day Care
  • Medical Imaging
  • Neurology
  • Pre-Admissions
  • Specialized Seniors
  • Surgical Day Care
  • Urology
  • Welcome & Wayfinding
  • Volunteer Resources

Partnership Volunteers

SMH is also fortunate to have partnerships with many agencies. Below are some of the agencies that support the hospital.


Volunteering benefits everyone involved. As an Auxiliary or Community Volunteer, you can make a difference and achieve personal growth by:

  • Helping Other
  • Connecting with people
  • Giving back to the community
  • Developing new skills
  • Exploring a new career
  • Feeling a sense of accomplishment 

In addition to gaining experience and personal satisfaction, volunteers may receive the following benefits:

  • Orientation, training, and staff support
  • References upon successful completion of 6 months
  • Complimentary parking and refreshments while volunteering
  • Invitations to special events and access to onsite library
  • Valuable experiences and knowledge about the health care community

Volunteer Requirements

Volunteers must meet these requirements:

  • Application, Screening, Interview, References, Orientation and Training
  • Criminal Record Check (for most areas)
  • Minimum age of 16-18 years old (depending on the program)
  • Minimum commitment of 6 months to a regular schedule (shifts range from 2-6 hours once or twice a week)

Application Process

  1. Visit (keyword search: SMH or JPOCSC) to check if there are any current openings in the volunteer programs that you are interested in before completing the application form.
  2. Download and submit completed application form to the Volunteer Resources Department.
  3. Attend an interview, if suitable placement is available.
  4. If selected for placement, attend a general orientation, program orientation and training.

Placements are based on interests, abilities, schedule and the availability of a suitable position. Applications are kept on file for six months and reviewed regularly.

Volunteer Intakes will take place in February, May, August and November 2018.

Contact Us

For more information or if you have questions, please contact:

Volunteer Resources Department
Surrey Memorial Hospital & Jim Pattison Outpatient Care and Surgery Centre

Main Office: 13750 96th Avenue Surrey, BC V3V 1Z2
Phone: 604-588-3381
Fax: 604-585-5669

Active Volunteers

If you are currently an active SMH or JPOCSC Volunteer, visit our page for communications, forms, and other resources.

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