Tools to help you communicate with your clients.

Communicating with your clients

Point to language card

  • printable document that allows someone with limited English proficiency to point to which language they speak. The phrase “please point to your language. An interpreter will be called.” is repeated in 20 languages that are common in the Lower Mainland.

Cue cards in 60+ languages

  • These cue cards are a resource developed by Eastern Health Transcultural Services in Australia to assist health care providers with their patients/residents/clients who have English language difficulties.

Understanding their culture and beliefs

Find out about their culture and beliefs