Tools to help you communicate with your clients.
Communicating with your clients
Point to language card
- A printable document that allows someone with limited English proficiency to point to which language they speak. The phrase “please point to your language. An interpreter will be called.” is repeated in 20 languages that are common in the Lower Mainland.
Cue cards in 60+ languages
- These cue cards are a resource developed by Eastern Health Transcultural Services in Australia to assist health care providers with their patients/residents/clients who have English language difficulties.
Booklets - Providing diversity competent care
This handbook will provide you with information on Islam, and the important values, beliefs, and practices to take into account when providing care to Muslims.923.72 KBUpdated 07/06/2018
This handbook will provide you with information on the Sikh faith, and the important values, beliefs, and practices to take into account when providing care.935.4 KBUpdated 07/06/2018
- Questions you can ask to understand the beliefs, values and needs of your patient/client/resident