Woman lying on the couch with a box of tissue and mug while making a phone call.

The employee absence reporting line (EARL) is an automated phone system that ALL Fraser Health employees must use to report an absence from work.

The system is available 24/7 so that you can call any time, day or night.

Call 604-605-EARL (3275) or 1-877-FHA-EARL (342-3275) 

  • Who needs to call EARL?
  • When should I call EARL?
  • Why is it important to report my absence to EARL?
  • What happens if I am off for more than five days?
  • How does it work?
  • What are the ‘reason for absence’ selection options?
  • What information will be requested from me?
  • What if the department and site noted after I enter my employee ID is not correct?

  • What happens if I work at more than one site?

  • What if the call does not transfer me to the department or seems to disconnect?
  • What if the actual number of shifts I expect to miss becomes greater than originally reported to EARL?

  • What if I am leaving a shift part way through my scheduled shift?
  • What happens if I don't use the EARL line?
  • Questions about EARL?
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