Resources and tools to help staff and medical staff manage stress and anxiety during COVID-19.

Going Home Checklist

How do you switch off from the workday’s events? This Going Home Checklist highlights simple steps to support you in deliberately transitioning from the demands of work to going home to rest and recharge. Posters and lanyard cards of the Checklist are being distributed throughout the region. Please be sure to pause at the end of every shift and walk through the Checklist in support of your well-being.

Take a moment to think about today.

  • Acknowledge one thing that was difficult on your shift.
  • Consider three things that went well today.
  • Be proud of the care you gave today.
  • Check-in with your colleagues before you leave – how are they doing?
  • I will switch my attention to home – to rest and recharge. 

Managing anxiety around COVID-19

This guide highlights six tips to support you during this challenging time

In these two videos and handout, Dr. Marietta Van Den Berg (Psychiatrist and Physician Quality Lead for Surrey Hospitals), addresses common experiences and concerns frontline staff and leaders are coping with.

  • Managing Stress and Anxiety, Dr. Van Den Berg offers ways to recognize stress within your body and gives some simple suggestions on how to manage underlying feelings of anxiety caused by COVID 19. 
  • Coping with Uncertainty, Dr. Van Den Berg offers easy strategies to recognize your fears for what they are – thoughts – and helps you identify those things that are within your control as a helpful way to plan for, and be in uncertain times. 
  • ABC123 - Psychological first aid tool, Dr. Van Den Berg's handout provides techniques to help reduce symptoms of acute anxiety and other emotional distress. (pdf file)

Relaxation exercise

Increase your personal resilience by following a short guided exercise that uses your breathing to calm and focus yourself during stressful times (Video exercise takes 4 minutes).

Accessing emotional support for teams

Immediate emotional support is available (both in-person and virtually) from our Critical Incident Stress Management Team (CISM) for employees and medical staff who are experiencing significant workplace stress and anxiety. 

Please call 1-844-880-9142 (press 1, then 3) – If that line is busy, please call 236-332-1212

We also have client partners working with leaders at all sites to identify teams needing emotional first aid support. Please let your leader know if you or your team needs emotional support. 

Peer-to-peer psychological first aid 

Our peer-to-peer psychological first aid tool provides simple guidance if you need to provide an in-the-moment response to a colleagues or staff member who needs support. Please find additional tools here. 

Digital mental health program to manage COVID-19 stress and anxiety

Starling’s 100% confidential digital mental health program is designed to help you manage stress, anxiety, and worry during the COVID-19 crisis. Registration is free for all Fraser Health employees, medical staff, and their families. This program helps people:

  • Set healthy boundaries to manage the constant stream of COVID-19 information
  • Learn about strategies and tools to manage anxiety and worrisome thoughts as a result of COVID-19
  • Connect with a supportive, confidential online community for ongoing peer support

Sign up on the Starling Minds registration page using access code: FHAWELLNESS

Access counselling support through our Employees Family Assistance Program

The employee family assistance toll-free number is 1-844-880-9142 available 24/7. 

The employee family assistance program offers counseling as well as a wide variety of work/life-oriented services at no cost to you to help you balance your responsibilities at work with the obligations you have at home. All Fraser Health employees are eligible for EFAP, including casual employees.

Physician Health Program

The physician assistance toll-free number is 1-800-663-6729 available 24/7.

The Physician Health Program offers counseling for private, discreet assistance with issues that you and your family may be facing.

Provincial Resource

Care for Caregivers
Care for Caregivers resource hub provides information and resources for health care workers to help support good mental health and well-being.

General resources for your health and well-being

Access resources to support your work, life, mental and physical health.