Information and resources to support providing care for vulnerable individuals during the COVID-19 pandemic.

To reduce the risk of transmission of COVID-19, Fraser Health, BC Housing, local non-profit agencies, municipalities, and local Divisions of Family Practice will support our most vulnerable populations with access to a safe place to practice physical distancing and/or self-isolate.   

Emergency response centres and isolation centres have been activated in Fraser Health communities and will provide temporary space for people who are homeless or living in shelters.

Fraser Health is providing health care services to these individuals and to the service providers of these centres.

  • Which Fraser Health communities have opened emergency response centres and/or isolation centres?

    As of early May, communities that have opened emergency response centres and/or isolation centres are Abbotsford, Chilliwack, Hope, Mission, New Westminster and Surrey. 

    Centres will open in other Fraser Health communities in the coming weeks. 

  • Can any community make a referral? 

    Yes, community providers can refer using the online referral system. Referrals are monitored 8:00 a.m. – 4:00 p.m., seven days a week.

    See screening and referral guidelines.

  • What services does Fraser Health offer at shelters and emergency response centres / isolation centres?

    • Arrangement of swabbing and testing of shelter clients.
    • In-reach health care support from home health and mental health and substance use.
    • Support for harm reduction, overdose prevention, and access to Opioid Agonist Therapy (OAT) treatment and addictions medicine. 
    • Public health follow-up for anyone who tests positive for COVID-19. 
    • Facilitate transport of clients to emergency response centres or isolation centres.
    • Virtual health will be used where possible for services such as primary care and addictions support. 
  • Where can I find more information?