Aboriginal health care provider with patient with a heron overlay

To better support Indigenous patients, we ask everyone visiting our care sites if they would like to self-identify as Indigenous or Aboriginal.

When registering, all patients are asked if they would like to self-identify as Indigenous or Aboriginal. If they do, they are supported to connect with services like Indigenous health liaisons who can provide cultural support, advocacy and health information.

This program helps us provide culturally informed care and services that enhance Indigenous patients’ care experiences and help close the gap in health and wellness outcomes between Indigenous and non-Indigenous people. It is a pilot project, and the first of its kind within our organization. We are grateful to the First Nations Health Authority and Métis Nation BC for their partnerships.

Download our Indigenous health liaison info card.

  • Why ask about Indigenous identity?

    If we know a patient is Indigenous, we can offer to connect them with cultural services. Patients who identify as Indigenous are given information to contact an Indigenous health liaison who can provide cultural support, advocacy and health information.

  • Who is being asked?

    All patients are asked about Indigenous self-identification. We do not assume who is or is not Indigenous; we ask everyone so that all patients have the opportunity to self-identify as having Indigenous ancestry.

  • I am not Indigenous. Why am I being asked this question?

    We do not assume who is or is not Indigenous – we ask everyone so that all patients have the opportunity to self-identify as having Indigenous ancestry.

  • Can I choose not to answer?

    Yes. Choosing whether or not to self-identify is voluntary.

  • Is asking someone to self-identify discriminatory?

    Under the Canadian Human Rights Act, it is not a discriminatory practice to collect information if it is intended to be used to eliminate discrimination of certain groups of individuals.

  • If I self-identify, how will this affect my care?

    People who self-identify as Indigenous will be given an opportunity to be connected to Indigenous services such as Indigenous health liaisons who can provide cultural support, advocacy and health information. They can also be connected to services offered by the First Nations Health Authority or local communities.

  • What will be done with this information?

    When collecting, using, disclosing, accessing or sharing personal health information, our staff and medical staff are governed by legislation, including the Freedom of Information and Protection of Privacy Act. This ensures that the information is kept confidential. Collecting information about patients’ Indigenous self-identity helps us design and deliver culturally appropriate programs and embed traditional practices into the delivery of health care for Indigenous Peoples.

Where can I go if I have more questions?

Contact an Indigenous health liaison if you have any questions or need assistance by phoning 1-866-766-6960. This is a confidential voicemail service that is checked regularly. Please speak clearly when leaving your message and call back number.

You can also contact us at: culturalsafety@fraserhealth.ca.

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