Family Guide

A what, where, and how to access guide to Fraser Health and community-based services to help seniors remain independent.

In partnership with municipalities, family doctors and other service organizations, Fraser Health is developing more health services in the community to help older adults stay healthy, stay out of hospital and stay in their homes.

The following is a guide to services to help seniors remain independent.

Note: This information does not replace the advice given to you by your health care provider.

Fraser Health’s family guide to services for seniors


Support from Fraser Health to help seniors remain independent

Who to call

 Health care services at home


  • Personal care (bathing, using the toilet, grooming and managing medications)

  • Post-surgery wound care

  • Equipment recommendations and loans

  • In-home physiotherapy or occupational therapy

  • Respite care for caregivers and social connections for seniors                     

  • Lifeline emergency push-button response system

  • Home-based education to help manage chronic obstructive pulmonary disease (COPD)

  • Palliative care consultation

  • Eligibility assessment for subsidized long term care or assisted living facility

Fraser Health Home Health Service Line 
(open 7 days a week, 8:30 a.m. - 9:00 p.m.)  

Learn more about accessing home and community care services.

 Mental well-being


  • Emotional support for anything causing personal concern, worry or distress

Fraser Health Crisis Line

  • Mental health or substance use concerns

Your local Mental Health and Substance Use Centre 

  • Assessment of dementia and subsequent care plan

Your doctor to refer you to a Fraser Health Specialized Seniors Clinic

 Mobility support


  • Exercise program to help improve mobility following a stroke, acquired brain injury, etc.

 Your local community centre

 Abuse reporting


  • Report a senior who is experiencing abuse, neglect or self-neglect who appears unable to get help on their own due to a physical or mental disability

Fraser Health 1-877-732-2808 or

 Falls prevention


  • Preventing falls

Your doctor to refer you to Fraser Health’s Mobile Falls Prevention Clinic.


More information

  • For information about health care services to support you at home and in your community, visit or call 1-855-412-2121 (open 7 days a week, 8:30 a.m. - 9:00 p.m.) 

  • For help with seniors' programs and services, call 1-877-952-3181 and speak to an information and referral analyst in the office of the BC Seniors Advocate
  • For general information and referrals for community, government and social services in British Columbia, call 2-1-1 or visit

Printable resources