1. What is My Hospital Pal?

    My Hospital Pal is a child-friendly mobile application (the “App”) that uses image recognition technology to educate children during their hospital visits. My Hospital Pal should be used by children under adult supervision.

    You may download the App onto your Android or iOS mobile device and use your mobile device to scan the images of acorns posted around the hospital unit. The scan will bring up information for you and your child to learn what to expect during their visit.
  2. Privacy Policy overview

    Fraser Health is committed to protecting your personal information and maintaining your privacy. This privacy policy (this “Policy”) is designed to help you understand how the App collects, stores and acts with your personal data. The App complies with British Columbia’s Freedom of Information and Protection Privacy Act. By agreeing to the My Hospital Pal Application Terms of Use (the “Terms of Use”), you acknowledge that you have reviewed this Policy. The terms “Fraser Health”, “we”, “us”, or “our” refer to the Fraser Health Authority, the owner and administrator of the App. The term “you” refers to anyone using the App.
  3. Information collected

    The App does not collect any personal information from you or your mobile device when you are using the App. The App also does NOT use GPS tracking or provide any advertisements from third parties.
  4. Does the App share your information with third parties?

    Because the App does not collect any data from you or your device, it does not share any of your information with third parties.
  5. Policy changes

    From time to time, we may change this Policy. Accordingly, please check back periodically.
  6. Questions about this Policy

    If you have questions about the App’s collection and disclosure of personal information, please contact our Information Privacy Office by sending an email to InformationPrivacy@fraserhealth.ca.