The following information provides a snapshot of some of the health services available within or near Abbotsford. Depending on your needs, you will have access to a broader continuum of specialty resources and health care professionals located throughout Fraser Health and Vancouver Coastal Health.

  • Community services

    Home and community care services

    • Abbotsford Home Health office provides nursing support, older adult day programs, case management, respite care and more.
    • How to Access: Home Health services can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to determine what home health services are required. Some clients may access home health services through a Home Health Liaison when they have been admitted at a hospital and cannot return home without support.

    Residential care and assisted living

    • We provide subsidized residential care for adults who can no longer live safely or independently at home due to complex health care needs.
    • Abbotsford currently has one Fraser Health owned and operated facility and eight contracted facilities. .
    • How to access: Subsidized residential care beds can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to see if they are eligible for residential care. If a person already has a case manager and is receiving care at home, they can speak directly with their case manager about their desire for residential care. 

    Mental health and substance use

    • See tab below for mental health and substance use services in Abbotsford.
    • How to access: Please call the Abbotsford Mental Health and Substance Use Centre at 604-870-7800. Those looking for substance use support can also call the province-wide Alcohol and Drug Information Referral line at 604-660-9382 or 1-800-663-1441.

    Public health

    • We provide a range of services to promote health and wellness in the community.  These services include but are not limited to:
      • immunizations
      • pregnancy and early motherhood care
      • early childhood development
      • speech therapy
      • hearing clinics
      • nutrition
      • dental care
      • youth clinics
      • harm reduction
    • How to access: Please call the Abbotsford Public Health office at 604-864-3400.
    For more information on your community, visit the Community Health Atlas.
  • Hospitals

    Abbotsford Regional Hospital and Cancer Centre

    32900 Marshall Road, Abbotsford B.C. | 604-851-4700

    Abbotsford Regional Hospital and Cancer Centre is a 257-bed hospital that houses the acute care Abbotsford Regional Hospital operated by Fraser Health and the regional cancer facility (Abbotsford Centre) operated by BC Cancer.

    As a regional hospital in Fraser Health's integrated network of care, Abbotsford Regional Hospital provides primary, secondary, and some specialty services, including 24/7 emergency (including two critical care trauma bays and a helipad for emergency transport of critical patients), levels one and two obstetrics and level two neonatal intensive care, adult psychiatry inpatient units, surgical specialties (e.g., thoracic, orthopedic). nuclear medicine, a sleep lab and ambulatory care. Abbotsford Regional Hospital also offers a range of inpatient services supported by community services (e.g., home health, public health, community mental health, etc.).

    Abbotsford Regional Hospital and Cancer Centre has been open for 10 years in 2018. 

    Hospital services

    Fraser Health's Abbotsford Regional Hospital provides community hospital services to Abbotsford residents and regional services to about 330,000 residents of the eastern Fraser Valley.

    These services include:

    • 24/7 Emergency
    • Medicine
    • Surgery
    • Medical imaging, including MRI, CT scanning
    • Cardiac services
    • Maternity care, including a neonatal intensive care unit
    • Pediatric care
    • Dialysis

    In 2016/2017, Abbotsford Regional Hospital saw 67,319 emergency room visits, provided care to 16,619 inpatient and 14,975 surgical daycare cases, delivered 2,643 newborns, and had 248,032 visits to ambulatory care.

  • Key facts

    Population

    138,000 (2011 data)

    By 2035, the population of Abbotsford is expected to grow to 200,000.

    Healthy aging
    Abbotsford’s Healthy Aging Report provides key information to underpin strategies to improve the health status of seniors in Fraser Health and keep them in the community.

    Community profiles
    Abbotsford’s Community Profile provides local data to support collaborative community health planning.

    School district 34 | www.sd34.bc.ca

    The District has 46 schools:

    • 30 elementary schools
    • 8 middle schools
    • 1 combined middle-secondary school
    • 7 secondary schools
    • A virtual school
    • An Aboriginal education centre/hub
    • An international student program
    • An annual summer school 

    The District has approximately 19,200 students, and is one of Abbotsford's largest employers, with some 2,200 full and part-time teaching and support staff, along with hundreds of teachers-on-call and casual workers.

    City of Abbotsford | www.abbotsford.ca

  • Health services leadership

    Rhonda Veldhoen, Executive Director - Abbotsford Regional Hospital and Mission Memorial Hospital

    Irene Sheppard, Executive Director - Abbotsford and Mission Health Services

  • Mental health

    Services located in the Abbotsford Community include

    • Adult Psychiatry Services at Abbotsford Regional Hospital and Cancer Centre (ARHCC):
      • Psychiatric Liaison Nurse in the ARHCC Emergency Department (24 hours/7 days/week)
      • Dedicated Psychiatrist in the Emergency Department (Monday to Friday)
      • Psychiatric Urgent Response Clinic (PURC): outpatient psychiatry consultations for patients seen in the Emergency Department
      • Psychiatric Clinical Decision Unit (4 beds) – Emergency Department Access only
      • Acute Adult In-patient Unit (23 beds)
      • Psychiatric High Acuity Unit (4 beds with regional access)
    • Youth and Young Adult Services at ARHCC:
    • Community Mental Health Services:
      • Adult Short-Term Assessment and Treatment (ASTAT) Team: session limited 1:1 counselling
      • Group Therapy Services (core and specialty groups), including perinatal services
      • Adult Community Support Services Team (serious and enduring mental illness) including rehabilitation services
      • Assertive Community Treatment (ACT) Team: intensive community support for individuals diagnosed with severe and persistent mental illness and living at risk
      • Older Adult Community Mental Health: short-term assessment and treatment for older adults with psychiatric issues
      • Supported Housing and Residential Program (SHARP): a variety of levels of care available with housing options
      • Concurrent Disorder Therapist (for clients with mental health and substance use issues)
      • Rapid Access Clinic (rapid access to psychiatric consultations)
      • Outpatient Eating Disorders Program for youth, adults and their families
      • Integrated Transition of Care Team (ITCT): for clients/patients being discharged from Abbotsford Regional Hospital and requiring intensive short term follow-up support
      • Perinatal / Reproductive Mental Health Program
    • Community Residential Emergency Short Stay Treatment (CRESST)
    • Community Rehabilitation Services: Vocational Rehabilitation, Occupational Therapy, Recreation Therapy Services, Peer Support & Wellness Program, Clubhouse Program, Therapeutic Volunteer Program, Breathing Easy and Talking Tobacco Programs through Clubhouse, Rehabilitation Fund
    • Contracted substance use outpatient counselling/prevention program serving adults and youth - Abbotsford Addictions (includes Youth Outreach Workers and School and Community-based Prevention Program)

    Regional services available to individuals in White Rock include:

    Substance use services 

    • Creekside Withdrawal Management Service (adult detox and dedicated youth detox/30-day stabilization beds)
    • Creekside Daytox Program (medically monitored day program)Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Kinghaven Treatment Centre (intensive residential treatment program for men)
    • Peardonville House (intensive residential treatment program for women – can accommodate preschool age children)
    • Contracted supportive recovery facilities for men and women called STLRs (Stabilization and Transitional Living Residences)
    • Second stage supportive housing
    • DEWY (Day, Evening, Weekend Youth intensive day treatment program)
    • Intensive day treatment program for adults (TEAM – co-ed; WELL - Women’s intensive; MELL – Men’s intensive)

    Mental health

    • Psychosis Treatment Optimization Program (PTOP) provides additional supports for individuals living with psychosis who have not responded well to previous treatments
    • Gaining Ground, a Fraser Health teen and young adult mental health promotion, prevention and early intervention initiative includes mindcheck.ca (a provincial website) and Speak Up (dedicated online space as well as targeted education and youth peer network)
    • Youth Concurrent Disorders Program for youth with issues in both mental health and substance use
    • Developmental Disabilities Mental Health Services for adolescents and adults with both developmental disabilities (IQ of 70 or less) and complex mental health needs
    • Psychiatric High Acuity Unit (PHAU) at Abbotsford Regional Hospital and Cancer Centre and Surrey Memorial Hospital
    • Fraser Health Outpatient Eating Disorders Program
    • Fraser Health Child and Youth Neuropsychiatry Clinic, Child and Youth Psychiatry General Teaching Clinic as well as Infant Psychiatry Clinic on Surrey Memorial Hospital grounds
    • In-patient Adolescent Psychiatric Unit at Surrey Memorial Hospital
    • Adolescent Day Treatment Program (ADTP) at Surrey Memorial Hospital
    • START (Short Term, Assessment, Response, Treatment) Teams – program for youth
    • Reproductive Psychiatric Clinic at Royal Columbian Hospital Outpatient Department and Gateway Station Mental Health
    • Regional Neuropsychology Assessment and Consultation at Royal Columbian Hospital Outpatient Department
    • Community Residential Emergency Short Stay Treatment (CRESST) at Abbotsford, Surrey and New Westminster
    • Neuropsychiatry Outreach Clinic, located at Delta Hospital, provides specialized assessments and consultation for individuals with mental illness and brain injury
    • Ministry of Social Development and Social Innovation (MSDSI) Program (liaison/integration service between Mental Health and Substance Use and Probation Services)
    • Regional Tertiary (intensive and highly specialized) Mental Health Services:
      • Arbutus Place, 42-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Langley
      • Clayton Heights, a 29-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Surrey
      • Connolly Lodge, a 20-bed adult specialized residential facility on Riverview grounds
      • Cottonwood Lodge, a 24-bed adult specialized residential facility on Riverview grounds
      • Cypress Lodge, a 20-bed mental health rehabilitation facility on Riverview grounds
      • Cedar Ridge, a 20-bed Adult Mental Health Rehabilitation Unit in Chilliwack
      • Memorial Cottage, a 25-bed mental health rehabilitation facility in Langley
      • Memorial Cottage, a 24-bed Acute Older Adult Unit in White Rock
      • Neuropsychiatry In-patient Program for adults with complex brain disorders/injuries and mental illness (Fraser Health has 10 beds in a Vancouver facility)
    • Family Support, Education and Respite Program
    • Mental Health Advocacy Services
    • Disability Rights Advocacy website – Ask an Advocate

    Emergency services:

    Centralized Fraser Health Crisis Line provides 24/7 telephone support, crisis intervention, suicide prevention and community resource information for people of all ages:

    • 604-951-8855 for callers residing west of Aldergrove
    • 1-877-820-7444 toll-free for callers east of Aldergrove

    For information about these services please contact:

    Abbotsford Mental Health Centre: 604-870-7800 | #11 – 32700 George Ferguson Way | Abbotsford

    Or visit the mental health and substance use section of our website. 

    Province-wide Alcohol and Drug Information Referral: 604-660-9382 or 1-800-663-1441

  • Overdose response supports and services

    Prevention

    Community forums and events: Participated in Drug Awareness Day events hosted by Fraser Valley Positive Living and SARA. Hosted information booths at Farmers Market, which included distributing Take Home Naloxone kits. Supported Abbotsford Police Department’s “Positive Choice Campaign, including the Crime is Toast Breakfast, and participated in their parent’s forum.

    Business outreach: Outreach to Abbotsford businesses to inform them on how they can help with overdose prevention, needle recovery, and engaging with individuals on the street through work with businesses and business improvement associations. 

    Fentanyl working group: Led by the Abbotsford Police Department, Fraser Health is one of a number of participants that work together to do an environmental scan of the community, as well as build connectivity, coordination, accountability, and sustainability for shared outcomes. Other participants include the City of Abbotsford, Abbotsford Fire Rescue, the school district, BC Ambulance Services and community organizations.

    Education and training

    Naloxone training: Designed and delivered Naloxone training to community agencies and others in response to requests. Naloxone training is available through Abbotsford Public Health Unit, Abbotsford Community Services, Riverside Shelter (Lookout Emergency Aid Society), Positive Living Fraser Valley and The Warm Zone (SARA for Women). 

    Ministry of Children and Family Development (MCFD) Training: Fraser Health has provided training for MCFD staff in Fraser East communities who have youth clients and families who are at risk of overdose. 

    Peer engagement for naloxone distribution: A bi-weekly drop-in engagement group provides youth and young adults who may not otherwise engage with services with increased access to naloxone kits via peer-to-peer distribution. Recruitment is currently underway with the program expected to start this fall. In Abbotsford, this service will be provided by Impact. 

    Harm reduction

    Overdose prevention sites: In December 2016, Fraser Health opened overdose prevention sites, including one in Abbotsford. These sites ensure a health care professional is nearby to administer naloxone if a person consumes substances and overdoses. When a person is receptive, the sites also play an important role in connecting them to treatment, as well as other health care and community supports. 

    Take Home Naloxone kits and harm reduction supplies: Take Home Naloxone kits and harm reduction supplies are available at Abbotsford Public Health Unit, Abbotsford Mental Health Centre, Abbotsford Community Services, Riverside Shelter (Lookout Emergency Aid Society), Positive Living Fraser Valley and The Warm Zone (SARA for Women). Harm reduction supplies are also available at 5 and 2 Ministries.

    Safe sharps disposal and recovery: Safe sharps disposal and/or recovery is provided in each community throughout the region. 

    Surge outreach: Monthly, on weeks when social assistance cheques are issued and during periodic surges in overdose volumes, public health nurses and Mental Health and Substance Use clinicians conduct outreach to areas with high volume of overdoses to distribute Take Home Naloxone, intervene in overdoses, assess and refer people to treatment.

    Treatment

    Opioid Agonist Treatment clinics: Improved access to first line treatment for opioid addiction (medications like Suboxone and methadone) with a new clinic opening in Abbotsford in October.

    Outpatient substance use programs: Provided through a contracted agency in Abbotsford, outpatient substance use programs include school-based prevention services, individual and group counselling, family support, psycho-education and opioid agonist treatment. 

    Substance use treatment beds: Abbotsford residents requiring treatment services have access to supports throughout the region. The 465 beds are a combination of sobering centre mats, withdrawal management, short-term access to recovery, stabilization and transitional living residence and intensive residential treatment beds.

    The following services are located in Abbotsford:

    • Stabilization and Transitional Living Residences (STLR): 219 beds, including 4 for youth, for individuals post-detox that require additional support. Of these beds, 23 are located in Abbotsford.
    • Short-term Transitional Access to Recovery (STAR): 26 STAR recovery beds for people 19 years and older who are homeless or at risk of homelessness due to substance misuse. Of these beds, 14 are located in Abbotsford.
    • Intensive Residential Treatment (IRT) beds: 165 IRT beds for adults (including 4 for youth and 22 for young adults 19-24 years old) in five owned and operated/contracted programs. Of these beds, 89 are located in Abbotsford. 

    Riverstone home/mobile detox/daytox: Medically supported residential and home services for people in Abbotsford, Chilliwack, Mission, Agassiz, Hope and Maple Ridge/Pitt Meadows communities.

    Outreach team: The Abbotsford outreach team provides services to people with serious mental health or substances use concerns that require intensive outreach. In collaboration with existing non-clinical outreach and social services, these services support people in moving towards recovery and link them to housing and treatment.

    Learn more about our regional supports and services.

  • Our partners

    Fraser Valley Health Care Foundation

    Since 2000, the Fraser Valley Health Care Foundation has been working with Fraser Valley communities to support local health care needs by raising funds for vital medical equipment and patient services at four acute care centres: Abbotsford Regional Hospital, Chilliwack General Hospital, Fraser Canyon Hospital in Hope and Mission Memorial Hospital. They also support the Agassiz Community Health Centre and other community based home, mental health and public health programs.

    Abbotsford office

    32900 Marshall Road
    Abbotsford, BC  V2S 0C2

    Phone: 604-851-4890
    Fax: 604-851-4898

    Chilliwack office

    45600 Menholm Road
    Chilliwack, BC  V2P 1P7

    Phone: 604-701-4051
    Fax: 604-701-4050

    Mission office

    7324 Hurd Street
    Mission, BC  V2V 3H5

    Phone: 604-814-5190
    Fax: 604-814-5191
    Toll Free: 1-877-661-0314

    www.FVHCF.org

    Auxiliary to the Abbotsford Regional Hospital

    Auxiliary Volunteers work directly with patients as ambassadors for the hospital.

    32900 Marshall Road
    Abbotsford, BC  V2S 0C2

    Phone: 604-851-4700 x 646861

    http://abbotsfordhospitalauxiliary.ca

    Abbotsford Division of Family Practice

    The Abbotsford Division of Family Practice is a non-profit society that has been given the recognition and authority to speak on behalf of Abbotsford family physicians in matters that affect the community.

    Provincial Divisions of Family Practice Office

    115 - 1665 West Broadway
    Vancouver, BC  V6J 5A4

    Phone: 604-736-5551
    Toll free: 1-800-665-2262

    divisions@doctorsofbc.ca

    www.divisionsbc.ca/abbotsford

  • Population profile

    • Median family income before tax: $62,350
    • Unemployment rate in 2011: 8.5%
    • Non-official languages spoken at home in 2011: Punjabi (20.6%), Other (8.0%), German (2.4%), Hindi (1.5%)
    • Physicians per capita: 86 per 100,000
    • Specialists per capita: 69 per 100,000
    • Average life expectancy: 81.8

    Learn more about the health profile for Abbotsford.