The following information provides a snapshot of some of the health services available within or near Burnaby. Depending on your needs, you will have access to a broader continuum of specialty resources and health care professionals located throughout Fraser Health and Vancouver Coastal Health.

  • Population profile
    • Average family income after-tax: $73,929
    • Unemployment rate in 2011: 7.4%
    • Non-official languages spoken at home in 2011: Mandarin (7.3%), Cantonese (5.8%)
    • Physicians per capita: 83 per 100,000
    • Specialists per capita: 61 per 100,000
    • Average life expectancy: 83.4

    Learn more about the health profile for Burnaby.

  • Key facts

    Population

    239,059 (2014 data)

    By 2024, the population of Burnaby is expected to grow by 18 per cent.

    Healthy aging

    Burnaby’s Healthy Aging Report provides key information to underpin strategies to improve the health status of seniors in Fraser Health and keep them in the community.

    Community profiles

    Burnaby’s Community Profile provides local data to support collaborative community health planning.

    School district 41 | www.sd41.bc.ca

    The District has 49 schools:

    • 41 elementary schools
    • 8 secondary schools

    The District enrolls 24,000 students (K-12) and employs 4,000 dedicated employees who are committed to providing all students with a wide variety of innovative, high-quality programs to ensure student achievement in areas that include academics, athletics, trades training, visual and performing arts, social responsibility and leadership. The District also provides lifelong learning opportunities to more than 12,000 adult registrants through an established Community & Continuing Education Program.

    City of Burnaby | www.burnaby.ca

  • Hospitals

    Burnaby Hospital

    3935 Kincaid Street, Burnaby, B.C. | 604.434.4211

    Burnaby Hospital is a community hospital with a bed capacity of 259 acute care beds and eight neonatal intensive care bassinettes. As a large community hospital, Burnaby Hospital provides a full range of primary and secondary acute care and a number of specialized services such as 24/7 emergency care, general and internal medicine, general surgery, orthopedics, gynecology, urology, level one and two obstetrics, neonatal intensive care and tertiary palliative care, adult psychiatry, ambulatory care and other outpatient clinics.

    In keeping with the vision of an integrated network of care and given its size, location and mix of specialty services, Burnaby Hospital is a designated receiving hospital for higher level of care cases. 

    Burnaby Hospital is also a community education facility affiliated with UBC’s Family Practice Residency Program, the Pharmacy Practice Residency, and the Department of Orthopaedics.

    In 2016/17, Burnaby Hospital saw 73,419 emergency room visits, provided care to 13,809 inpatient and 13,937 surgical daycare cases, delivered 1,541 newborns, and had 113,781 visits to ambulatory care.

    Hospital services

    Burnaby Hospital provides community hospital services to Burnaby residents. These services include:

    • 24/7 Emergency
    • Medicine
    • Surgery
    • Medical imaging, including MRI, CT scanning
    • Cardiac Services
    • Maternity care including a neonatal intensive care unit (NICU)
  • Community services

    Home and community care services

    • Burnaby Home Health office provides nursing support, older adult day programs, case management, respite care and more.
    • How to access: Home Health services can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to determine what home health services are required. Some clients may access home health services through a Home Health Liaison when they have been admitted at a hospital and cannot return home without support.

    Residential care and assisted living

    • We provide subsidized residential care for adults who can no longer live safely or independently at home due to complex health care needs.
    • Burnaby currently has one Fraser Health owned and operated facility and nine contracted facilities. These facilities provide 1,387 residential care beds in the community.
    • How to access: Subsidized residential care beds can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to see if they are eligible for residential care. If a person already has a case manager and is receiving care at home, they can speak directly with their case manager about their desire for residential care.

    Mental health and substance use

    • See tab below for mental health and substance use services in Burnaby.
    • How to access: Please call the Burnaby Mental Health office at 604-453-1900. Those looking for substance use support can also call the province-wide Alcohol and Drug Information Referral line at 604-660-9382 or 1-800-663-1441.

    Public health

    • We provide a range of services to promote health and wellness in the community.  These services include but are not limited to:
      • immunizations
      • pregnancy and early motherhood care
      • early childhood development
      • speech therapy
      • hearing clinics
      • nutrition
      • dental care
      • youth clinics
      • harm reduction
    • How to access Please call the Burnaby Public Health office at 604-918-7605.

    For more information on your community, visit the Community Health Atlas.

  • Mental health

    Services located in the Burnaby Community include:

    • Psychiatric Liaison Worker (nurse or social worker) in the Burnaby Hospital Emergency Department (7 days a week)
    • Acute Adult Inpatient Unit at Burnaby Hospital (25 beds)
    • Community Mental Health Centre
      • Central Intake and Referral Service
      • Adult Short-Term Assessment and Treatment (ASTAT) Team: session limited 1:1 counselling
      • Group Therapy Services (GTS): core and specialty groups, including perinatal services
      • Adult Community Support Services (ACSS) Team: for individuals with a serious and enduring mental illness, including rehabilitation services
      • Older Adult Community Mental Health: short-term assessment and treatment for older adults with psychiatric issues
      • Supported Housing and Residential Program (SHARP): a variety of levels of care available with housing options
      • Concurrent Disorder Therapist: for clients with mental health and substance use issues
      • Rapid Access Clinic (RAC): outpatient psychiatry consultations
      • Perinatal Depressing Counselling Services
      • Burnaby Mental Health and Burnaby RCMP liaison services
    • Community Rehabilitation Services: Vocational Rehabilitation, Occupational Therapy, Exercise and Recreation Therapy Services, Peer Support Program and Wellness Recovery Action Plan (WRAP), Clubhouse Program, Therapeutic Volunteer Program, Breathing Easy and Talking Tobacco Programs through Clubhouse, Drop-In Recreation Program, Rehabilitation Fund
    • Primary Care Clinic
    • Burnaby Substance Use Services:
      • Adult Outpatient Substance use Counselling Program
      • Older Adult Substance Use Outreach Program
      • Youth Outreach Program
      • School-based Prevention Program (contracted to Burnaby School District)
    • Contracted substance use outpatient counselling and prevention program serving adults and youth (includes Youth Outreach Workers and School and community-based Prevention Program)

    Regional services available to individuals in White Rock include:

    Substance use services 

    • Creekside Withdrawal Management Service (adult detox and dedicated youth detox/30-day stabilization beds)
    • Creekside Daytox Program (medically monitored day program)Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Kinghaven Treatment Centre (intensive residential treatment program for men)
    • Peardonville House (intensive residential treatment program for women – can accommodate preschool age children)
    • Contracted supportive recovery facilities for men and women called STLRs (Stabilization and Transitional Living Residences)
    • Second stage supportive housing
    • DEWY (Day, Evening, Weekend Youth intensive day treatment program)
    • Intensive day treatment program for adults (TEAM – co-ed; WELL - Women’s intensive; MELL – Men’s intensive)

    Mental health

    • Psychosis Treatment Optimization Program (PTOP) provides additional supports for individuals living with psychosis who have not responded well to previous treatments
    • Gaining Ground, a Fraser Health teen and young adult mental health promotion, prevention and early intervention initiative includes mindcheck.ca (a provincial website) and Speak Up (dedicated online space as well as targeted education and youth peer network)
    • Youth Concurrent Disorders Program for youth with issues in both mental health and substance use
    • Developmental Disabilities Mental Health Services for adolescents and adults with both developmental disabilities (IQ of 70 or less) and complex mental health needs
    • Psychiatric High Acuity Unit (PHAU) at Abbotsford Regional Hospital and Cancer Centre and Surrey Memorial Hospital
    • Fraser Health Outpatient Eating Disorders Program
    • Fraser Health Child and Youth Neuropsychiatry Clinic, Child and Youth Psychiatry General Teaching Clinic as well as Infant Psychiatry Clinic on Surrey Memorial Hospital grounds
    • In-patient Adolescent Psychiatric Unit at Surrey Memorial Hospital
    • Adolescent Day Treatment Program (ADTP) at Surrey Memorial Hospital
    • START (Short Term, Assessment, Response, Treatment) Teams – program for youth  
    • Reproductive Psychiatric Clinic at Royal Columbian Hospital Outpatient Department and Gateway Station Mental Health
    • Regional Neuropsychology Assessment and Consultation at Royal Columbian Hospital Outpatient Department
    • Community Residential Emergency Short Stay Treatment (CRESST) at Abbotsford, Surrey and New Westminster
    • Neuropsychiatry Outreach Clinic, located at Delta Hospital, provides specialized assessments and consultation for individuals with mental illness and brain injury
    • Ministry of Social Development and Social Innovation (MSDSI) Program (liaison/integration service between Mental Health and Substance Use and Probation Services)
    • Regional Tertiary (intensive and highly specialized) Mental Health Services:
      • Arbutus Place, 42-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Langley
      • Clayton Heights, a 29-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Surrey
      • Connolly Lodge, a 20-bed adult specialized residential facility on Riverview grounds
      • Cottonwood Lodge, a 24-bed adult specialized residential facility on Riverview grounds
      • Cypress Lodge, a 20-bed mental health rehabilitation facility on Riverview grounds
      • Cedar Ridge, a 20-bed Adult Mental Health Rehabilitation Unit in Chilliwack
      • Memorial Cottage, a 25-bed mental health rehabilitation facility in Langley
      • Memorial Cottage, a 24-bed Acute Older Adult Unit in White Rock
      • Neuropsychiatry In-patient Program for adults with complex brain disorders/injuries and mental illness (Fraser Health has 10 beds in a Vancouver facility)
    • Family Support, Education and Respite Program
    • Mental Health Advocacy Services
    • Disability Rights Advocacy website – Ask an Advocate

    Emergency services:

    Centralized Fraser Health Crisis Line provides 24/7 telephone support, crisis intervention, suicide prevention and community resource information for people of all ages:

    • 604-951-8855 for callers residing west of Aldergrove
    • 1-877-820-7444 toll-free for callers east of Aldergrove

    For information about these services please contact: Burnaby Mental Health Centre: 604-453-1900 | 3935 Kincaid Street | Burnaby
    Burnaby Substance Use Services
    : 604-777-6870

    Or visit the mental health and substance use section of our website

    Province-wide Alcohol and Drug Information Referral: 604-660-9382 or 1-800-663-1441

  • Overdose response supports and services

    Prevention

    School forum: Hosted by the School District, Fraser Health participated in a forum about Fentanyl with the RCMP.

    RCMP forum: Hosted by the RCMP, Fraser Health presented at the Community Safety forum.

    Events: Participated in multiple community events to raise awareness of the overdose crisis, including the Community Wellness Fair and Run for Life.

    Community working groups: Burnaby community working groups work collaboratively to identify new solutions and implement effective strategies. 

    • Burnaby Healthier Community Partnership: A partnership between Fraser Health, City of Burnaby, School District 41, and Burnaby Division of Family Practice.
    • Child and Youth Mental Health and Substance Use Collaborative: A partnership between the Burnaby Local Action team , which includes Fraser Health Public Health and Mental Health and Substance use teams, as well as School District 41, Burnaby Division of Family Practice, Burnaby counselling organizations and Burnaby Youth Services. 
    • Burnaby Task Force on Homelessness: Participants include the City of Burnaby, RCMP, Progressive Housing, Purpose Society, Lookout Emergency Aid Society and community members.

    Education and training

    Naloxone training: Naloxone training is available through the Burnaby Public Health Unit and Stride with Purpose Health Van (Lower Mainland Purpose Society for Youth and Families). Harm reduction and Naloxone training has been provided to a number of community organizations, including Douglas College, Lookout Emergency Aid Society, Salvation Army and the British Columbia Institute of Technology.

    Peer engagement for naloxone distribution: A bi-weekly drop-in engagement group that provides youth and young adults who may not otherwise engage with services with increased access to naloxone kits via peer-to-peer distribution. In Burnaby, this service is provided through Odyssey 1. 

    Harm reduction

    Take Home Naloxone kits and harm reduction supplies: Take Home Naloxone kits and harm reduction supplies are available at Burnaby Public Health Unit, Burnaby Mental Health Centre and Stride with Purpose Health Van (Lower Mainland Purpose Society for Youth and Families).

    Safe sharps disposal: Sharps disposal services are available at the Burnaby Public Health Unit. 

    Safe sharps recovery: Community members who find discarded sharps may contact Stride with Purpose Health Van (Lower Mainland Purpose Society for Youth and Families) to arrange collection.

    Surge outreach: Monthly, on weeks when income assistance cheques are issued and during periodic surges in overdose volumes, public health nurses and Mental Health and Substance Use clinicians conduct outreach to areas with high volume of overdoses to distribute Take Home Naloxone, intervene in overdoses, assess and refer people to treatment.

    Treatment

    Opioid Agonist Treatment clinics: Improved access to first line treatment for opioid addiction (medications like Suboxone and methadone) with a new clinic opening in Burnaby.

    Outpatient substance use programs: Outpatient substance use programs include school-based prevention services, individual and group counselling, family support, psycho-education and opioid agonist treatment. Fraser Health has two owned/operated outpatient programs for children, youth, adults and older adults, one of which is located in Burnaby. 

    Substance use treatment beds: Burnaby residents requiring treatment services have access to supports throughout the region. The 465 beds are a combination of sobering centre mats, withdrawal management, short-term access to recovery, stabilization and transitional living residence and intensive residential treatment beds. These services include specialized support for Indigenous men and women, young men and women ages 19 to 24, and women (including pregnant women). Of these beds, 17 Stabilization and Transitional Living Residences for individuals post-detox that require additional support are located in Burnaby.

    Emergency department Opioid Agonist Treatment: Currently being piloted in Burnaby Hospital emergency department, this new program supports patients to begin treatment with Suboxone while at hospital and be linked to community substance use service for follow-up.

    Learn more about our regional supports and services.

  • Health services leadership

    Sheila Finamore, Executive Director - Burnaby Health Services and Burnaby Hospital

  • Our partners

    Burnaby Hospital Foundation

    Our mission is to raise funds through community partnerships to make Burnaby Hospital the best it can be. Our vision is to be known as Burnaby's charity of choice ensuring the community benefits from a leading edge health care facility - Burnaby Hospital - now and into the future.

    As the official charitable organization for Burnaby Hospital, the Foundation works in close partnership with the hospital to fund the highest priority needs. The Foundation's role is to inspire, motivate, and link donor and community support to invest in Burnaby Hospital. Through a donor-centred approach, the Foundation raises funds to:

    • Purchase state-of-the-art medical, surgical and diagnostic equipment
    • Advance the education of hospital professionals to help improve effectiveness, efficiency and quality of patient care
    • Provide inspiration, leadership and options for those wishing to support Burnaby Hospital

    Every dollar donated to the Foundation stays at Burnaby Hospital.

    3935 Kincaid Street
    Burnaby, BC V5G 2X6

    Phone: 604-431-2881
    Fax: 604-434-9357

    www.bhfoundation.ca

    Auxiliary to Burnaby Hospital

    3935 Kincaid Street
    Burnaby, BC V5G 2X6

    Burnaby Division of Family Practice

    The Burnaby Division of Family Practice represents family physicians in Burnaby, BC. Together, the members work to improve patient access to local primary care, increase local physicians’ influence on health care delivery and policy, and provide professional support for physicians.

    The Burnaby Division gives local physicians an opportunity to work collaboratively with the Fraser Health Authority, the GPSC, and the Ministry of Health to identify health care needs in the local community and develop solutions to meet those needs.

    Tel: 604 259-4450
    Fax: 604 227-3575

    burnaby@divisionsbc.ca

    www.divisionsbc.ca/burnaby

    Fraser Northwest Division of Family Practice 

    The Fraser Northwest Division of Family Practice includes family physicians in parts of Burnaby, New Westminster, Coquitlam, Port Coquitlam, and Port Moody. We represent the traditional catchment area of the Royal Columbian and Eagle Ridge Hospitals.

    www.divisionsbc.ca/fraser-northwest