The following information provides a snapshot of some of the health services available within or near Chilliwack. Depending on your needs, you will have access to a broader continuum of specialty resources and health care professionals located throughout Fraser Health and Vancouver Coastal Health.

  • Population profile
    • Average family income after-tax: $69,783
    • Unemployment rate in 2011: 6.3%
    • Non-official languages spoken at home in 2011: German (0.5%), Punjabi (0.4%), Korean (0.4%)
    • Physicians per capita: 107 per 100,000
    • Specialists per capita: 46 per 100,000
    • Average life expectancy: 80.5

    Learn more about the health profile for Chilliwack.

  • Key facts

    Population

    90,750 (2014 data)

    By 2024, the population of Chilliwack is expected to grow by 16 per cent.

    Healthy aging

    Chilliwack’s Healthy Aging Report provides key information to underpin strategies to improve the health status of seniors in Fraser Health and keep them in the community.

    Community profiles

    Chilliwack’s Community Profile provides local data to support collaborative community health planning.

    School district 33 | www.sd33.bc.ca

    The District has 32 schools:

    • 20 elementary schools (K-6)
    • 5 middle schools (7-9)
    • 1 combined middle-secondary school (7-12)
    • 2 secondary schools (10-12)
    • 3 alternate schools
    • 1 distance learning school

    The District has approximately 14,000 students and 1,800 full and part-time teaching and support staff.

    City of Chilliwack | www.chilliwack.ca

  • Hospitals

    Chilliwack General Hospital

    45600 Menholm Road, Chilliwack, B.C. | 604.795.4141

    Chilliwack General Hospital is a community hospital, whose role is to provide primary, core secondary, and some specialty services. These include services that can be accessed with or without a referral, such as 24/7 emergency and acute care, general and internal medicine, cardiac care, obstetrics, general surgery and certain surgical subspecialties, inpatient and outpatient care. Chilliwack General Hospital provides inpatient psychiatric care for adults along with outpatient detox for adults with substance use issues.

    Offering a range of primary, secondary and specialty services, Chilliwack General Hospital has 131 acute care beds. In 2016/17, Chilliwack General Hospital saw 54,092 emergency room visits, provided care to 8,051 inpatient and 10,497 surgical daycare cases, delivered 821 newborns, and had 139,123 visits to ambulatory care.

    Hospital services

    Chilliwack General Hospital provides community hospital services to Chilliwack, Hope and Agassiz residents.

    These services include:

    • 24/7 Emergency
    • Medicine
    • Surgery
    • Medical imaging
    • Cardiac services
    • Maternity care
    • Pediatric care
  • Community services

    Home and community care services

    • Chilliwack Home Health office provides nursing support, older adult day programs, case management, respite care and more.
    • How to access: Home Health services can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to determine what home health services are required. Some clients may access home health services through a Home Health Liaison when they have been admitted at a hospital and cannot return home without support.

    Residential care and assisted living

    • We provide subsidized residential care for adults who can no longer live safely or independently at home due to complex health care needs.
    • Chilliwack and Agassiz currently have two Fraser Health owned and operated facilities and six contracted facilities. These facilities provide 714 residential care beds in the community.
    • How to access: Subsidized residential care beds can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to see if they are eligible for residential care. If a person already has a case manager and is receiving care at home, they can speak directly with their case manager about their desire for residential care.

    Mental health and substance use

    • See tab below for mental health and substance use services available in Chilliwack.
    • How to access: Please call the Chilliwack Mental Health office at 604-702-4860. Those looking for substance use support can also call the province-wide Alcohol and Drug Information Referral line at 604-660-9382 or 1-800-663-1441.

    Public Health

    • We provide a range of services to promote health and wellness in the community.  These services include but are not limited to:
      • immunizations
      • pregnancy and early motherhood care
      • early childhood development
      • speech therapy
      • hearing clinics
      • nutrition
      • dental care
      • youth clinics
      • harm reduction
    • How to access: Please call the Chilliwack Public Health office at 604-702-4900.

    For more information on your community, visit the Community Health Atlas.

  • Mental health

    Services located in the Chilliwack Community include:

    • Psychiatric Liaison Nurse in the Chilliwack General Hospital Emergency Department (16 hours/day - 7 days/week)
    • Acute Adult In-patient Unit at Chilliwack General Hospital (18 beds)
    • Community Mental Health Services:
      • Central Intake and Referral Service
      • Adult Short-Term Assessment and Treatment (ASTAT) Team: session limited 1:1 counselling
      • Group Therapy Services (GTS): core and specialty groups, including perinatal services
      • Adult Community Support Services (ACSS) Team: for individuals with a serious and enduring mental illness
      • Older Adult Community Mental Health: short-term assessment and treatment for older adults with psychiatric issues, includes providing services to patients of the Primary Care Seniors Clinic at Chilliwack General Hospital
      • Supported Housing and Residential Program (SHARP): a variety of levels of care available with housing options
      • Concurrent Disorder Therapist: for clients with mental health and substance use issues
      • Rapid Access Clinic (RAC): outpatient psychiatry consultations
      • Fraser Health Outpatient Eating Disorders Program: for youth, adults and their families
      • Chilliwack Mental Health and Chilliwack RCMP liaison services
      • A liaison with the Ministry of Social Development and Social Innovation (MSDSI)
    • Community Rehabilitation Services: Peer Support Program and Wellness Recovery Action Plan (WRAP), Clubhouse Program, Talking Tobacco Program through the Clubhouse, Therapeutic Volunteer Program, Rehabilitation Fund
    • Nurse Practitioner Service: to individuals with mental health and/or substance use issues and the under-housed or homeless
    • Chilliwack Health and Housing Centre: a joint initiative with BC Housing and the Pacific Community Resources Society, which includes housing for people who are homeless and/or at risk of homelessness and who have addiction and/or mental health challenges
    • Regional Tertiary (intensive and highly specialized) Mental Health Services:
      • Cedar Ridge, a 20-bed Adult Mental Health Rehabilitation Unit in Chilliwack
    • Riverstone Home/Mobile Detox/Daytox: medically supported residential and home services for Fraser East communities
    • Contracted substance use outpatient counselling and prevention program serving adults and youth (includes Youth Outreach Workers and School and Community-based Prevention Program)
    • Child and Adolescent Psychiatry Outpatient Clinic: serves children up to age 16 that require access to a one time Child Psychiatrist consultation to assist their Family Practitioner or Pediatrician to manage children and youth with mental health concerns

    Regional services available to individuals in White Rock include:

    Substance use services 

    • Creekside Withdrawal Management Service (adult detox and dedicated youth detox/30-day stabilization beds)
    • Creekside Daytox Program (medically monitored day program)Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Kinghaven Treatment Centre (intensive residential treatment program for men)
    • Peardonville House (intensive residential treatment program for women – can accommodate preschool age children)
    • Contracted supportive recovery facilities for men and women called STLRs (Stabilization and Transitional Living Residences)
    • Second stage supportive housing
    • DEWY (Day, Evening, Weekend Youth intensive day treatment program)
    • Intensive day treatment program for adults (TEAM – co-ed; WELL - Women’s intensive; MELL – Men’s intensive)

    Mental health

    • Psychosis Treatment Optimization Program (PTOP) provides additional supports for individuals living with psychosis who have not responded well to previous treatments
    • Gaining Ground, a Fraser Health teen and young adult mental health promotion, prevention and early intervention initiative includes mindcheck.ca (a provincial website) and Speak Up (dedicated online space as well as targeted education and youth peer network)
    • Youth Concurrent Disorders Program for youth with issues in both mental health and substance use
    • Developmental Disabilities Mental Health Services for adolescents and adults with both developmental disabilities (IQ of 70 or less) and complex mental health needs
    • Psychiatric High Acuity Unit (PHAU) at Abbotsford Regional Hospital and Cancer Centre and Surrey Memorial Hospital
    • Fraser Health Outpatient Eating Disorders Program
    • Fraser Health Child and Youth Neuropsychiatry Clinic, Child and Youth Psychiatry General Teaching Clinic as well as Infant Psychiatry Clinic on Surrey Memorial Hospital grounds
    • In-patient Adolescent Psychiatric Unit at Surrey Memorial Hospital
    • Adolescent Day Treatment Program (ADTP) at Surrey Memorial Hospital
    • START (Short Term, Assessment, Response, Treatment) Teams – program for youth
    • Reproductive Psychiatric Clinic at Royal Columbian Hospital Outpatient Department and Gateway Station Mental Health
    • Regional Neuropsychology Assessment and Consultation at Royal Columbian Hospital Outpatient Department
    • Community Residential Emergency Short Stay Treatment (CRESST) at Abbotsford, Surrey and New Westminster
    • Neuropsychiatry Outreach Clinic, located at Delta Hospital, provides specialized assessments and consultation for individuals with mental illness and brain injury
    • Ministry of Social Development and Social Innovation (MSDSI) Program (liaison/integration service between Mental Health and Substance Use and Probation Services)
    • Regional Tertiary (intensive and highly specialized) Mental Health Services:
      • Arbutus Place, 42-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Langley
      • Clayton Heights, a 29-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Surrey
      • Connolly Lodge, a 20-bed adult specialized residential facility on Riverview grounds
      • Cottonwood Lodge, a 24-bed adult specialized residential facility on Riverview grounds
      • Cypress Lodge, a 20-bed mental health rehabilitation facility on Riverview grounds
      • Cedar Ridge, a 20-bed Adult Mental Health Rehabilitation Unit in Chilliwack
      • Memorial Cottage, a 25-bed mental health rehabilitation facility in Langley
      • Memorial Cottage, a 24-bed Acute Older Adult Unit in White Rock
      • Neuropsychiatry In-patient Program for adults with complex brain disorders/injuries and mental illness (Fraser Health has 10 beds in a Vancouver facility)
    • Family Support, Education and Respite Program
    • Mental Health Advocacy Services
    • Disability Rights Advocacy website – Ask an Advocate

    Emergency services:

    Centralized Fraser Health Crisis Line provides 24/7 telephone support, crisis intervention, suicide prevention and community resource information for people of all ages:

    • 604-951-8855 for callers residing west of Aldergrove
    • 1-877-820-7444 toll-free for callers east of Aldergrove

    For information about these services please contact: Chilliwack Mental Health Centre: 604-702-4860 |45470 Menholm Road | Chilliwack

    Or visit the mental health and substance use section of our website.

    Province-wide Alcohol and Drug Information Referral: 604-660-9382 or 1-800-663-1441

  • Overdose response supports and services

    Prevention

    Community forums: Participated in community forums on substance use services, harm reduction, stigma reduction and compassion.

    Events: Hosted and/or participated multiple community events to raise awareness of the overdose crisis, including the Women’s Health Fair in Agassiz/Harrison.

    Business outreach: Outreach to local businesses in Hope, Agassiz, Harrison and other communities to inform them on how they can help with overdose prevention, needle recovery, and engaging with individuals on the street through work with businesses and business improvement associations.

    Addictions Task Team: In Chilliwack, a task team was formed to promote prevention, stigma reduction, and community-based opioid crisis response. This team is part of the Community Healthy Partnerships table and along with Fraser Health, includes participation from the City of Chilliwack, RCMP, the Ministry of Children and Family Development, the Division of Family Practice, Pacific Community Resources Society, Ruth and Naomi’s Mission and a community member at large.

    Street Outreach Network: In Chilliwack, an outreach network was developed to enhance support and connect with frontline staff impacted by the overdose crisis. Coordinated by Fraser Health, the participants include Pacific Community Resources Society, RCMP, Griffin Security, Ann Davis Transition Society, Wilma’s House (Xolhemet Society), Ruth and Naomi’s Mission, Salvation Army, Chilliwack Community Services and Mamele’awt Qweesome and To’o Housing Society.

    Peer engagement: Two peer engagement projects have been initiated involving stigma reduction and peer-led research. Projects include funding support to hire 5-12 people to engage with 100 of their peers and 100 community members.

    Community outreach: Outreach to Hope Health Unit and Agassiz Youth Centre, Hope and Area Transition Society, and Thunderbird Motel to share information on the public health emergency, as well as mental health and substance use programs available.

    Education, training and public awareness campaigns

    Naloxone training: Naloxone training is available through Chilliwack, Hope and Agassiz public health units, as well as the Pacific Community Resource Society Mobile Health Van. Fraser Health has also trained twelve sites in Chilliwack and more in the surrounding communities that provide social services, health services, housing and shelter to administer naloxone and reverse overdose.

    Harm reduction

    Take Home Naloxone kits and harm reduction supplies: Take Home Naloxone kits and harm reduction supplies are available at Chilliwack, Agassiz and Hope public health units, community mental health centres and Pacific Community Resources Society Mobile Health Van. In Chilliwack, harm reduction supplies are available at Pacific Community Resource society, which includes Chilliwack Health and House Centre and Mobile Outreach.

    Safe sharps disposal: Sharps disposal services are available Chilliwack, Hope and Agassiz public health units.

    Safe sharps recovery: In Chilliwack, Pacific Community Resource Society and Griffin Security undertake regular sweeps of key locations in order to identify and safely dispose of any discarded sharps. In Chilliwack, Hope, Kent and Agassiz, community members who find discarded sharps may contact Pacific Community Resources Society Mobile Health Van to arrange collection.

    Surge outreach: Monthly, on weeks when income assistance cheques are issued and during periodic surges in overdose volumes, public health nurses and Mental Health and Substance Use clinicians conduct outreach to areas with high volume of overdoses to distribute Take Home Naloxone, intervene in overdoses, assess and refer people to treatment.

    Treatment

    Opioid Agonist Treatment clinics: Improved access to first line treatment for opioid addiction (medications like Suboxone and methadone) with a clinic in Chilliwack.

    Outpatient substance use programs: Provided through a contracted agency in each community, outpatient substance use programs include school-based prevention services, individual and group counselling, family support, psycho-education and opioid agonist treatment.

    Substance Use Treatment Beds: Increased access to treatment by opening 147 new substance use treatment beds throughout the region, for a total of 465. In addition, Fraser Health has access to 32 beds at Burnaby Centre for Mental Health and Addictions and 5 at Heartwood Centre for Women in Vancouver. The 465 beds are a combination of sobering centre mats, withdrawal management, short-term access to recovery, stabilization and transitional living residence and intensive residential treatment beds. These services include specialized support for Indigenous men and women, young men and women ages 19 to 24, and women (including pregnant women). The following services are located in Agassiz and Chilliwack:

    • Intensive residential treatment (IRT) beds: 165 IRT beds for adults (including 4 for youth and 22 for young adults 19-24 years old) in five owned and operated/contracted programs. Of these beds, 12 IRT beds are located in Chilliwack.
    • Stabilization and Transitional Living Residences (STLR): 219 beds, including 4 for youth, for individuals post-detox that require additional support. Of these beds, 23 are in Agassiz.
    • Short-term Transitional Access to Recovery (STAR): 26 STAR recovery beds for people 19 years and older who are homeless, or at risk of homelessness due to substance misuse. Of these beds, 2 are located in Agassiz.

    Riverstone Home/Mobile Detox/Daytox: Medically supported residential and home services for people in Abbotsford, Chilliwack, Mission, Agassiz, Hope and Maple Ridge/Pitt Meadows communities.

    Outreach team: The Chilliwack outreach team provides services seven days a week, 12 hours per day. The team provides services to people with serious mental health or substances use concerns that require intensive outreach. We are also currently recruiting for a new outreach position for Indigenous people with mental health and substance use issues in partnership with the First Nations Health Authority. In addition, the team works with Chilliwack General Hospital’s emergency department and inpatient units to identify patients with substance use needs who can be safely discharged and be better served in a community setting.

    Learn more about our regional supports and services.

  • Health services leadership

    Petra Pardy, Executive Director - Chilliwack, Hope and Agassiz Health Services and Chilliwack General Hospital and Fraser Canyon Hospital

  • Our partners

    Fraser Valley Health Care Foundation

    Since 2000, the Fraser Valley Health Care Foundation has been working with Fraser Valley communities to support local health care needs by raising funds for vital medical equipment and patient services at four acute care centres: Abbotsford Regional Hospital, Chilliwack General Hospital, Fraser Canyon Hospital in Hope and Mission Memorial Hospital. They also support the Agassiz Community Health Centre and other community based home, mental health and public health programs.

    45600 Menholm Road
    Chilliwack, B.C.  V2P 1P7

    Phone: 604.701.4051
    Fax: 604.701.4050

    www.fvhcf.ca

    Chilliwack Hospital Foundation

    The mission of the Chilliwack Hospital Foundation is to raise funds for the Chilliwack General Hospital to assist in addressing the health care needs of our community and resulting in a positive impact on patients and medical staff.

    #201-46093 Yale Road
    Chilliwack, B.C.  V2P 2L8

    Phone: 604-793-4483

    Email: info@chilliwackhospitalfoundation.org

    Chilliwack Hospital Auxiliary

    The Chilliwack Hospital Auxiliary is a non-profit organization dedicated to providing a variety of volunteer support services and fundraising initiatives to assist in the continuation and growth of healthcare services for Chilliwack General Hospital.

    Box 2301
    Sardis Station Main
    Chilliwack, BC V2R 1A7

    https://chilliwackhospitalauxiliary.wordpress.com

    Chilliwack Division of Family Practice

    The Chilliwack Division of Family Practice is a non-profit society that represents family physicians in Chilliwack, Agassiz-Harrison, and Hope BC.

    45600 Menholm Road
    Chilliwack, B.C.  V2P 1P7

    Phone: 604 795-0034

    cdofp@shaw.ca;

    www.divisionsbc.ca/chilliwack