The following information provides a snapshot of some of the health services available within or near Surrey. Depending on your needs, you will have access to a broader continuum of speciality resources and health care professional located throughout Fraser Health and Vancouver Coastal Health.

  • Population profile
    • Average family income after-tax: $79,873
    • Unemployment rate in 2011: 7.9%
    • Non-official languages spoken at home in 2011: Punjabi (15.8%), Mandarin (1.8%), Hindi (1.5%)
    • Physicians per capita: 58 per 100,000
    • Specialists per capita: 43 per 100,000
    • Average life expectancy: 82.4

    Learn more about the health profile for Surrey.

  • Key facts

    Population

    427,588 (2014 data)

    By 2024, the population of Surrey is expected to grow by 22 per cent.

    Healthy aging

    Surrey’s Healthy Aging Report provides key information to underpin strategies to improve the health status of seniors in Fraser Health and keep them in the community.

    Community profiles

    Surrey’s Community Profile provides local data to support collaborative community health planning. 

    School district 36 | www.surreyschools.ca

    The District has 125 schools:

    • 101 elementary schools
    • 19 secondary schools
    • 5 learning centres
    • An online learning program
    • Satellite and inter-agency programs

    The District has approximately 68,000 students, and is one of Surrey’s largest employers, with some 9,000 teaching and support staff.

    City of Surrey | www.surrey.ca

  • Hospitals

    Surrey Memorial Hospital

    13750 96 Avenue, Surrey, B.C. | 604.581.2211

    Surrey Memorial Hospital is the largest of three regional hospitals in Fraser Health’s integrated network of care, providing primary, secondary, and tertiary services, including 24/7 emergency (including a dedicated pediatrics emergency area), cardiac and critical care, levels one, two and three obstetrics and neonatal intensive care, adolescent and adult inpatient psychiatry, surgical sub-specialties (e.g., plastics, thoracic, vascular, orthopedic), inpatient rehabilitation and ambulatory care. Consistent with the integrated network approach to delivering care, community programs such as home health, public health, community mental health are part of the care and service continuum.

    With 624 acute care beds, and 36 neonatal intensive care (NICU) bassinettes, in one of BC’s fastest growing communities, Surrey Memorial Hospital delivers more newborns every year than any other hospital in Fraser Health’s integrated network of care.

    In 2016/17 Surrey Memorial Hospital saw 157,711 emergency room visits, provided care to 30,075 inpatient and 12,020 surgical day care cases, delivered 4,461 newborns, and had 165,331 visits to ambulatory care.

    As a regional hospital for Fraser Health, as well as the home hospital for one of BC’s fastest growing communities, Surrey Memorial Hospital is the second largest hospital in the province with the province's busiest Emergency Department. Surrey Memorial Hospital provides specialized care to people from across Fraser Health, not only to residents of Surrey.

    Surrey Memorial Hospital is a regional referral centre for adolescent psychiatry pediatrics and maternity infant care.

    Hospital services

    • 24/7 Emergency
    • Cardiac and critical care
    • Levels one, two and three obstetrics
    • Neonatal intensive care
    • Adolescent and adult inpatient psychiatry
    • Surgical subspecialties
    • Inpatient rehabilitation
    • Ambulatory care

    Jim Pattison Outpatient Care and Surgery Centre

    9750 140 Street, Surrey, B.C. | 604.582.4550

    The Jim Pattison Outpatient Care and Surgery Centre (JPOCSC) opened in June 2011 and is the first facility of this kind in British Columbia. As an outpatient facility, it brings together more than 50 services and programs, including day surgery, chronic disease management, specialist visits, diagnostic tests, breast health clinic, HIV/AIDS/Hep C clinic, primary care clinic, cardiac rehabilitation and prevention, maternity services, pain clinic and other clinics and services that commonly take place in a hospital setting.

    The Jim Pattison Outpatient Care and Surgery Centre serves the community of Surrey but also contributes to Fraser Health’s network of care by providing outpatient specialty services to people from across Fraser Health. JPOCSC provides the right outpatient care for patients in the right location while freeing up capacity in hospitals. The Centre takes an integrated “one-stop-shop” approach to patient care that views each patient as a whole person rather than an individual illness. Care providers work together and in collaboration with the patient to improve overall health.

    In 2016/17 Jim Pattison Outpatient Care and Surgery Centre had 317,322 visits to ambulatory care and 24,778 surgical daycare cases.

    Our services

    Diagnostic testing:

    • Laboratory Medicine
    • Lung Diagnostics
    • Diagnostic Cardiology
    • Medical Imaging (CT, MRI, bone density, fluoroscopy, ultrasound, mammography, x-ray, echocardiogram, nuclear medicine, interventional radiology)
    • Neurodiagnostics (EEG, EMG, EP)

    Day surgery and ambulatory procedures:

    • Surgical Ambulatory (Endoscopy, urology procedures, colposcopy, minor surgical procedures, minor ENT procedures, pain procedure)
    • Surgery: 6 OR’s (complex ENT procedures, pacemaker and other cardiac electrical device implantation, breast mastectomy and reconstruction, orthopedic procedures and others)

    Specialized clinics:

    • Ambulatory Wound Care
    • Anticoagulation Management Clinic
    • Breast Health Clinic
    • Cardiac Rehabilitation and Prevention
    • Heart Health 
    • Diabetes 
    • Lung Health Services
    • Maternity Services
    • Medical Day Care
    • Neurology Clinic
    • Orthopedics and Plastics Follow-up Clinic
    • Pain Clinic
    • Positive Health - HIV/AIDS/HepC
    • Pre-Admission Clinic
    • Primary Care
    • Renal Vascular Access
    • Roshni South Asian Non-opiod Addictions Clinic
    • Specialized Seniors
    • Urology
    • Surrey New Canadian Clinic
    • Internal Medicine Clinic
    • South Asian Primary Care Clinic
    • Provincial Cancer Survivorship Program
  • Community services

    Home and community services

    • Surrey Home Health office provides nursing support, older adult day programs, case management, respite care and more.
    • How to access: Home Health services can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to determine what home health services are required. Some clients may access home health services through a Home Health Liaison when they have been admitted at a hospital and cannot return home without support.
    Residential care and assisted living 
    • We provide subsidized residential care for adults who can no longer live safely or independently at home due to complex health care needs.
    • Surrey currently has two Fraser Health owned and operated facilities and 11 contracted facilities. These facilities provide 1,283 residential care beds in the community. This number will increase to 1,378 in 2015/16.
    • How to access: Subsidized residential care beds can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to see if they are eligible for residential care. If a person already has a case manager and is receiving care at home, they can speak directly with their case manager about their desire for residential care.

    Mental health and substance use

    • See tab below for information on mental health and substance use services in Surrey.
    • How to access: Please call the Surrey Mental Health office at 604-953-4900. Those looking for substance use support can also call the province-wide Alcohol and Drug Information Referral line at 604-660-9382 or 1-800-663-1441.

    Public Health and Environmental Health

    For more information on your community, visit the Community Health Atlas.
  • Mental health

    Services located in the Surrey include:

    • MHSU Zone at Surrey Memorial Emergency Department – 9 beds/recliners. Staffing includes: Emergency Psychiatric Nurse (EPLN), Substance Services Liaison (SSL), Psychiatric Social Worker (PSW), Mental Health Care Worker (MHCW), Unit Clerk (UC) and Clinical Nurse Educator (CNE)
    • Psychiatric Urgent Response Clinic (PURC) accepts referrals from Surrey Memorial Hospital Emergency for individuals who do not require admission and would benefit from urgent psychiatric follow-up within 72 hours
    • Acute Adult In-patient Units at Surrey Memorial Hospital (39 beds)
    • Psychiatric High Acuity Unit (PHAU) at Surrey Memorial Hospital (12 beds)
    • In-patient Adolescent Psychiatric Unit at Surrey Memorial Hospital (10 beds)
    • Adolescent Day Treatment Program (ADTP) at Surrey Memorial Hospital
    • Physician Opiate Maintenance Consult Service at Surrey Memorial Hospital
    • START (Short Term, Assessment, Response, Treatment) Team – program for youth
    • Child and Youth Neuropsychiatry Clinic, Child and Youth Psychiatry General Teaching Clinic as well as Infant Psychiatry Clinic on Surrey Memorial Hospital grounds
    • (PTOP) provides additional supports for individuals living with psychosis who have not responded well to previous treatments
    • Community Mental Health Centre
      • Central Intake and Referral Service
      • Adult Short-Term Assessment and Treatment (ASTAT) Team: session limited 1:1 counselling
      • Adult Community Support Services (ACSS) Team: for individuals with a serious and enduring mental illness, including rehabilitation services
      • Assertive Community Treatment (ACT) Team (Newton): intensive community support for individuals diagnosed with severe and persistent mental illness and living at risk
      • Group Therapy Service (GTS): core and specialty groups at Shirley Dean
      • Older Adult Community Mental Health: short-term assessment and treatment for older adults with psychiatric issues
      • Rapid Access Clinic (RAC), located at Surrey Mental Health (Gateway Station): outpatient psychiatry consultations
      • Supported Housing and Residential Program (SHARP): a variety of levels of care available with housing options
      • Reproductive Mental Health and Psychiatric Urgent Response Clinic (PURC) at Gateway Mental Health: referrals accepted from community GPs, Nurse Practitioners and midwives, for pregnant women who are dealing with depression, anxiety, bipolar disorder, psychotic conditions
      • Concurrent Disorder Therapist: for clients with mental health and substance use issues
      • Community MHSU Outreach
      • Mobile Crisis Response Team (Car 67) – Mental Health partnership with Surrey RCMP
      • Primary Care Clinic
      • Integrated Transition of Care Team (ITCT): for clients/patients being discharged from Surrey Memorial Hospital and requiring intensive short term follow-up support
    • Community Residential Emergency Short Stay Treatment (CRESST) in Surrey
    • Community Rehabilitation Services: Vocational Rehabilitation, Occupational Therapy, Recreation Therapy, Peer Support & Wellness Program, Clubhouse Program, Therapeutic Volunteer Program, Breathing Easy and Talking Tobacco Programs through Clubhouse, Clubhouse without Walls Program for 16- to 25-year olds, Rehabilitation Fund
    • Psychiatric Consultation Services in Jim Pattison Outpatient Care and Surgery Centre, referral from JPOCSC only
    • Regional Tertiary (intensive and highly specialized) Mental Health Service:
      • Timber Creek: 17-bed Intensive Tertiary Rehabilitation Unit; 12-bed Psychiatric Intensive Care Unit (6 beds allocated to Vancouver Coastal Health), two 15-bed Acute Assessment and Treatment Units
      • Clayton Heights, a 29-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Surrey
    • Surrey Substance Use Services
    • Creekside Withdrawal Management Service (adult detox and dedicated youth detox/30-day stabilization beds)
    • Creekside Daytox Program (medically monitored day program)
    • Quibble Creek Sobering and Assessment Centre
    • Primary Care Services & Opiate Substitution Therapy Clinic (medical and substance use care and treatment); Nurse Practitioner
    • Contracted substance use outpatient counselling/prevention program serving adults and youth (includes Youth Outreach Workers and School and Community-based Prevention Program)

    Regional services available to individuals in Surrey include:

    Substance use services 

    • Creekside Withdrawal Management Service (adult detox and dedicated youth detox/30-day stabilization beds)
    • Creekside Daytox Program (medically monitored day program)Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Maple Ridge Treatment Centre (intensive residential treatment program for men)
    • Kinghaven Treatment Centre (intensive residential treatment program for men)
    • Peardonville House (intensive residential treatment program for women – can accommodate preschool age children)
    • Contracted supportive recovery facilities for men and women called STLRs (Stabilization and Transitional Living Residences)
    • Second stage supportive housing
    • DEWY (Day, Evening, Weekend Youth intensive day treatment program)
    • Intensive day treatment program for adults (TEAM – co-ed; WELL - Women’s intensive; MELL – Men’s intensive)

    Mental health

    • Psychosis Treatment Optimization Program (PTOP) provides additional supports for individuals living with psychosis who have not responded well to previous treatments
    • Gaining Ground, a Fraser Health teen and young adult mental health promotion, prevention and early intervention initiative includes mindcheck.ca (a provincial website) and Speak Up (dedicated online space as well as targeted education and youth peer network)
    • Youth Concurrent Disorders Program for youth with issues in both mental health and substance use
    • Developmental Disabilities Mental Health Services for adolescents and adults with both developmental disabilities (IQ of 70 or less) and complex mental health needs
    • Psychiatric High Acuity Unit (PHAU) at Abbotsford Regional Hospital and Cancer Centre and Surrey Memorial Hospital
    • Fraser Health Outpatient Eating Disorders Program
    • Fraser Health Child and Youth Neuropsychiatry Clinic, Child and Youth Psychiatry General Teaching Clinic as well as Infant Psychiatry Clinic on Surrey Memorial Hospital grounds
    • In-patient Adolescent Psychiatric Unit at Surrey Memorial Hospital
    • Adolescent Day Treatment Program (ADTP) at Surrey Memorial Hospital
    • START (Short Term, Assessment, Response, Treatment) Teams – program for youth
    • Reproductive Psychiatric Clinic at Royal Columbian Hospital Outpatient Department and Gateway Station Mental Health
    • Regional Neuropsychology Assessment and Consultation at Royal Columbian Hospital Outpatient Department
    • Community Residential Emergency Short Stay Treatment (CRESST) at Abbotsford, Surrey and New Westminster
    • Neuropsychiatry Outreach Clinic, located at Delta Hospital, provides specialized assessments and consultation for individuals with mental illness and brain injury
    • Ministry of Social Development and Social Innovation (MSDSI) Program (liaison/integration service between Mental Health and Substance Use and Probation Services)
    • Regional Tertiary (intensive and highly specialized) Mental Health Services:
      • Arbutus Place, 42-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Langley
      • Clayton Heights, a 29-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Surrey
      • Connolly Lodge, a 20-bed adult specialized residential facility on Riverview grounds
      • Cottonwood Lodge, a 24-bed adult specialized residential facility on Riverview grounds
      • Cypress Lodge, a 20-bed mental health rehabilitation facility on Riverview grounds
      • Cedar Ridge, a 20-bed Adult Mental Health Rehabilitation Unit in Chilliwack
      • Memorial Cottage, a 25-bed mental health rehabilitation facility in Langley
      • Memorial Cottage, a 24-bed Acute Older Adult Unit in White Rock
      • Neuropsychiatry In-patient Program for adults with complex brain disorders/injuries and mental illness (Fraser Health has 10 beds in a Vancouver facility)
    • Family Support, Education and Respite Program
    • Mental Health Advocacy Services
    • Disability Rights Advocacy website – Ask an Advocate

    Emergency services:

    Centralized Fraser Health Crisis Line provides 24/7 telephone support, crisis intervention, suicide prevention and community resource information for people of all ages:

    • 604-951-8855 for callers residing west of Aldergrove
    • 1-877-820-7444 toll-free for callers east of Aldergrove

    For information about these services please contact: Surrey Mental Health Centre: 604-953-4900| #1100, 13401 108th Avenue | Surrey, Creekside: 604-587-3755 | Primary Care Clinic: 604-953-4940

    Province-wide Alcohol and Drug Information Referral: 604-660-9382 or 1-800-663-1441.

  • Overdose response supports and services

    Prevention

    Events: Hosted and/or participated multiple community events to raise awareness of the overdose crisis, including a City of Surrey Public Safety Event, Fusion Festival (Cloverdale and Guildford), and the Jamaican Day Festival.

    Community forums:  Participated in the public safety event at South Surrey Recreation Centre. 

    RCMP training: Provided specialized 2-day training and education to RCMP, municipal bylaw staff, and Emergency Medical Services around TIP, substance use, engagement, harm reduction and overdose. Additionally, staff meet daily with the Surrey Outreach Team  to coordinate supportive actions on 135A Street, and leaders meet weekly to strategize how best to address health, housing and public order issues in the area.

    Community drive: Planned a community drive to learn what outreach existed in Newton and Whalley (SHOP, Quibble Creek Sobering and Assessment Centre, Maxxine Wright Community Health).

    School based support: Working with the local School District to support implementation of activities, such as coordinating forums, creating substance use related prevention curricula and accessing to harm reduction strategies and naloxone kits. Participated in Surrey School District’s “Balancing Our Minds” youth mental health event.

    School forums: Contributed to a number of forums hosted in schools. For example:

    •  “Tuned in Parents” capacity café at Elgin Park, Earl Marriott and Semiahmoo schools where youth spoke about their experiences with substance use and mental health.
    • “Balancing our Minds”, a youth event for grades 7 through 12 about decreasing stigma around mental health and substance use. 
    •  “Can you drug proof your teen” for parents at Semiahmoo Secondary where the focus was on relational parenting, building resiliency and having open conversations.
    • Drug awareness and overdose prevention forum held at Southridge Secondary School

    Municipal staff forum: Participated in City of Surrey employee information session around current overdose crisis.

    Community working group: Surrey community working group works collaboratively to identify new solutions and implement effective strategies. Participants include the City of Surrey, RCMP, Surrey Fire, Surrey School District, Lookout Emergency Aid Society and BC Housing.

    Education,Training and Public Awareness Campaigns

    Naloxone training: In Surrey, naloxone training is provided at all public health units, Boulevard Shelter (Lookout Emergency Aid Society), Quibble Creek Sobering and Assessment Centre, SafePoint, Positive Point (Lookout Emergency Aid Society) and Lookout Emergency Aid Society Mobile Health Van. Training participants include representatives from the RCMP, Ministry of Children and Family Development, local community services (for example, Lookout Emergency Aid Society and Waypoint Treatment Facility), Surrey School District, Surrey Friendship Centre and others. For members of the public, Fraser Health offered three Take Home Naloxone kit training sessions in partnership with the City of Surrey.

    Peer engagement for naloxone distribution: A bi-weekly drop-in engagement group that provides youth and young adults who may not otherwise engage with services with increased access to naloxone kits via peer-to-peer distribution. In Surrey, this service will be provided in partnership at the Newton Youth Resource Centre, and the Surrey Guildford Youth Resource Centre. Recruitment is currently underway with the program expected to start this fall.

    Internal campaign: For release in fall 2017, an internal communications campaign will target frontline emergency department staff, including those at Surrey Memorial Hospital as this community has been particularly impacted by the overdose crisis.

    Harm Reduction

    Supervised consumption services: In June 2017, Fraser Health opened two supervised consumption sites in Surrey at SafePoint (135A Street) and Quibble Creek Sobering and Assessment Centre (94A Avenue). Both sites were previously overdose prevention sites, which had opened in December 2016. As of September 3, 2017, SafePoint has supported 8,101 visits and there have been no overdose deaths. 

    Take Home Naloxone kits and harm reduction supplies: Take Home Naloxone kits and harm reduction supplies are available in Surrey at all public health units, Gateway Mental Health Centre, Boulevard Shelter (Lookout Emergency Aid Society), Quibble Creek Sobering and Assessment Centre, SafePoint, Positive Point (Lookout Emergency Aid Society), and Lookout Emergency Aid Society Mobile Health Van.

    Safe sharps disposal: Sharps disposal services are available at all Public Health Units, Front Room, Positive Point (Lookout Emergency Aid Society), Quibble Creek Sobering and Assessment Centre, SafePoint and East to West Holistic Pharmacy. 

    Safe sharps recovery: The following organizations undertake regular sweeps of key locations in order to identify and safely dispose of any discarded sharps:

    • Lookout Emergency Aid Society
    • Raincity Housing and Support Society

    Community members who find discarded sharps may contact Lookout Emergency Aid Society (Mobile Harm Reduction Team) to arrange collection.

    Surge outreach: Monthly, during cheque issue week and during periodic surges in overdose volumes, public health nurses and Mental Health and Substance Use clinicians conduct outreach to areas with a high volume of overdoses to distribute Take Home Naloxone, intervene in overdoses, assess and refer people to treatment.

    Treatment

    Opioid Agonist Treatment clinics: Improved access to first line treatment for opioid addiction (medications like Suboxone and methadone) with clinics in Surrey at Health Solutions and Quibble Creek Sobering and Assessment Centre. 

    Outpatient substance use programs: Two Fraser Health owned/operated outpatient programs provide services for children through school-based services, as well as youth, adults and older adults. While located in Burnaby and Surrey, these services can be accessed by anyone within the region. 

    Substance Use Treatment Beds: Surrey residents requiring treatment services have access to supports throughout the region. The 465 beds are a combination of sobering centre mats, withdrawal management, short-term access to recovery, stabilization and transitional living residence and intensive residential treatment beds. The following services are located in Surrey:

    Stabilization and Transitional Living Residences (STLR): 219 beds, including 4 for youth, for individuals post-detox that require additional support. 71 of these beds are located in Surrey.

    Short-term Transitional Access to Recovery (STAR): 26 STAR recovery beds for people 19 years and older who are homeless, or at risk of homelessness due to substance misuse. Of these beds, 10 STAR beds are located in Surrey.

    Creekside Withdrawal Management Service: Creekside provides 24 adult detox and 6 youth detox spots to support people as they detox from alcohol and drugs.

    Quibble Creek Sobering & Assessment Centre and Primary Care Services & Opiate Substitution Therapy Clinic: Quibble Creek provides medical and substance use care and treatment with 25 mats to Surrey residents.

      Emergency department follow-up: Within two to three days of visiting an emergency department for an overdose, patients are being supported to access community substance use services. We also provide additional information on harm reduction and treatment options during these interactions. The program is currently being piloted at Surrey Memorial Hospital and will be expanded throughout the region.

      Learn more about our regional supports and services.

    • Health services leadership
    • Our partners

      Surrey Hospital Foundation

      Since its inception in 1992, Surrey Hospital Foundation has raised more than $50 million to purchase medical equipment, fund innovative programs, and support training and research. Our community of support is firmly committed to quality health care and providing our team of dedicated professionals with the best diagnostic and treatment equipment available today.

      13750 96th Avenue
      Surrey, B.C., V3V 1Z2

      Phone: 604-588-3371
      Fax: 604-585-5550

      https://surreyhospitalfoundation.com/

      Surrey Memorial Hospital Auxiliary

      The Surrey Memorial Hospital Auxiliary formed in 1947 (officially in 1957) and spent the next twelve years working, lobbying and fundraising to open the first 103-bed Surrey Memorial Hospital in 1959. Since then, nearly $6 million has been raised through the remarkable volunteer efforts of the women and men of the auxiliary for the care and comfort of patients and their families.

      13750 96th Avenue
      Surrey, B.C., V3V 1Z2

      604-585-5669

      auxiliary.shm@fraserhealth.ca
      www.smhauxiliary.com

      Surrey-North Delta Division of Family Practice

      Established in 2010, the Surrey-North Delta Division of Family Practice is comprised of family physicians from Surrey and North Delta. Member physicians work collaboratively to improve patient access to local primary care and provide continuous professional support.

      Suite 204 - 15127 100 Avenue
      Surrey BC,  V3R 0N9

      Phone: 778.985.6630
      Fax: 604.629.2942

      info.sndfp@gmail.com
      www.divisionsbc.ca/snd