About White Rock

• Average family income after-tax: $84,120
• Unemployment rate in 2011: 7.0%
• Non-official languages spoken at home in 2011:Mandarin (1.2%), Korean (0.9%)
• Physicians per capita: 132 per 100,000
• Specialists per capita: 84 per 100,000
• Average life expectancy: 83.9

Learn more about the health profile for White Rock / South Surrey.

• BC Community Health Profiles - White Rock / South Surrey Community Health Profile
• My Health My Community - White Rock / South Surrey Community Health Profile

Population

91,220  (2014 data)

By 2024, the population of White Rock is expected to grow by 15 per cent.

Healthy aging

White Rock’s Healthy Aging Report provides key information to underpin strategies to improve the health status of seniors in Fraser Health and keep them in the community.

Community profiles

White Rock's Community Profile provides local data to support collaborative community health planning. 

School district 36 | www.surreyschools.ca

White Rock falls under the Surrey School District.

City of White Rock | www.whiterockcity.ca

Peace Arch Hospital

15521 Russell Avenue, White Rock, B.C. | 604.531.5512

As a community hospital in Fraser Health’s integrated network of care, the role of Peace Arch Hospital is to provide primary, secondary, and some specialty services, such as 24/7 emergency, general medicine, surgery, maternity, inpatient, and outpatient care, with some services requiring a referral while others can be accessed directly. Peace Arch Hospital has a capacity of 171 acute care beds as of July 2018. It provides care and services primarily to local community residents, and, to a limited extent, residents of the surrounding communities.

In 2010/11, Peace Arch Hospital saw 51,251 emergency room visits, provided care to 8,377 inpatient and 7,613 surgical daycare cases, delivered 1,060 newborns, and had 119,438 visits to ambulatory care.

In keeping with the network and systems approach to organizing and delivering services in Fraser Health, Peace Arch Hospital primarily serves its local communities of South Surrey and White Rock, referring patients who require higher level of care to Surrey Memorial or Royal Columbian Hospitals.

This network service delivery approach helps ensure that resources are utilized efficiently and effectively.

In addition to service delivery, Peace Arch Hospital is a teaching hospital affiliated with UBC’s family medicine and psychiatry residency programs.

Hospital services

• 24/7 Emergency
• Medicine
• Surgery
• Rehabilitation
• Critical care
• Maternal infant care
• Psychiatric care

Home and community care services 

• White Rock and South Surrey Home Health office provides nursing support, older adult day programs, case management, respite care and more.
• How to access: Home Health services can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to determine what home health services are required. Some clients may access home health services through a Home Health Liaison when they have been admitted at a hospital and cannot return home without support.

Residential care and assisted living 

• We provide subsidized residential care for adults who can no longer live safely or independently at home due to complex health care needs.
• There is one Fraser Health owned and operated facility and seven contracted facilities in White Rock and South Surrey. These facilities provide 814 residential care beds in the community. This number will increase to 906 in 2015/16.
• How to access: Subsidized residential care beds can be accessed by calling the Home Health Service Line at 1-855-412-2121. The home health team will start the assessment process, assign a case manager and then conduct an assessment of the person’s care needs to see if they are eligible for residential care. If a person already has a case manager and is receiving care at home, they can speak directly with their case manager about their desire for residential care.

Mental health and substance use

• See the tab below for information about mental health services in White Rock.
• How to access: Please call the White Rock and South Surrey Mental Health office at 604-541-6844. Those looking for substance use support can also call the province-wide Alcohol and Drug Information Referral line at 604-660-9382 or 1-800-663-1441.

Public Health

• We provide a range of services to promote health and wellness in the community.  These services include but are not limited to:
  • immunizations
  • pregnancy and early motherhood care
  • early childhood development
  • speech therapy
  • hearing clinics
  • nutrition
  • dental care
  • youth clinics
  • harm reduction
• How to access: Please call the White Rock Public Health office at 604-542-4000.

 For more information on your community, visit the Community Health Atlas.

Services located in the White Rock include:

• Psychiatric Liaison Nurse in the Peace Arch Hospital Emergency Department (7 days/week)
• Acute Adult In-patient Unit at Peace Arch Hospital (11 beds)
• Early Psychosis Intervention Program for 13- to 30-year olds at Peace Arch Hospital
• Acute Home Treatment Team (outreach short-term stabilization)
• Community Mental Health Centre
  • Central Intake and Referral Service
  • Adult Short-Term Assessment and Treatment (ASTAT) Team: session limited 1:1 counselling
  • Adult Community Support Services (ACSS) Team: for individuals with a serious and enduring mental illness, including rehabilitation services
  • Group Therapy Services (GTS): core and specialty groups, including perinatal services
  • Older Adult Community Mental Health: short-term assessment and treatment for older adults with psychiatric issues
  • Supported Housing and Residential Program (SHARP): a variety of levels of care available with housing options
  • Concurrent Disorder Therapist: for clients with mental health and substance use issues
  • Rapid Access Clinic (RAC): outpatient psychiatry consultations
  • Integrated Transition of Care Team (ITCT): for Surrey clients/patients being discharged from Peace Arch Hospital and requiring intensive short term follow-up support
• Community Rehabilitation Services: Vocational Rehabilitation, Occupational Therapy, Recreation Therapy, Peer Support & Wellness Program, Clubhouse Program, Therapeutic Volunteer Program, Breathing Easy and Talking Tobacco Programs through Clubhouse, Clubhouse without Walls Program for 16- to 24-year olds, Rehabilitation Fund
• Primary Care Access Clinic - mental health and substance use support to unattached patients
• Oceanside, a 24-bed Tertiary (intensive and highly specialized) Acute Older Adult Unit in White Rock
• Contracted substance use outpatient counselling/prevention program serving adults and youth (includes Youth Outreach Workers and School and Community-based Prevention Program)
• MHSU and Police/RCMP Liaison Services for collaborative mental health crisis response

Regional services available to individuals in White Rock include:

Substance use services 

• Creekside Withdrawal Management Service (adult detox and dedicated youth detox/30-day stabilization beds)
• Creekside Daytox Program (medically monitored day program)Maple Ridge Treatment Centre (intensive residential treatment program for men)
• Maple Ridge Treatment Centre (intensive residential treatment program for men)
• Kinghaven Treatment Centre (intensive residential treatment program for men)
• Peardonville House (intensive residential treatment program for women – can accommodate preschool age children)
• Contracted supportive recovery facilities for men and women called STLRs (Stabilization and Transitional Living Residences)
• Second stage supportive housing
• DEWY (Day, Evening, Weekend Youth intensive day treatment program)
• Intensive day treatment program for adults (TEAM – co-ed; WELL - Women’s intensive; MELL – Men’s intensive)

Mental health

• Psychosis Treatment Optimization Program (PTOP) provides additional supports for individuals living with psychosis who have not responded well to previous treatments
• Gaining Ground, a Fraser Health teen and young adult mental health promotion, prevention and early intervention initiative includes mindcheck.ca (a provincial website) and Speak Up (dedicated online space as well as targeted education and youth peer network)
• Youth Concurrent Disorders Program for youth with issues in both mental health and substance use
• Developmental Disabilities Mental Health Services for adolescents and adults with both developmental disabilities (IQ of 70 or less) and complex mental health needs
• Psychiatric High Acuity Unit (PHAU) at Abbotsford Regional Hospital and Cancer Centre and Surrey Memorial Hospital
• Fraser Health Outpatient Eating Disorders Program
• Fraser Health Child and Youth Neuropsychiatry Clinic, Child and Youth Psychiatry General Teaching Clinic as well as Infant Psychiatry Clinic on Surrey Memorial Hospital grounds
• In-patient Adolescent Psychiatric Unit at Surrey Memorial Hospital
• Adolescent Day Treatment Program (ADTP) at Surrey Memorial Hospital
• START (Short Term, Assessment, Response, Treatment) Teams – program for youth
• Reproductive Psychiatric Clinic at Royal Columbian Hospital Outpatient Department and Gateway Station Mental Health
• Regional Neuropsychology Assessment and Consultation at Royal Columbian Hospital Outpatient Department
• Community Residential Emergency Short Stay Treatment (CRESST) at Abbotsford, Surrey and New Westminster
• Neuropsychiatry Outreach Clinic, located at Delta Hospital, provides specialized assessments and consultation for individuals with mental illness and brain injury
• Ministry of Social Development and Social Innovation (MSDSI) Program (liaison/integration service between Mental Health and Substance Use and Probation Services)
• Regional Tertiary (intensive and highly specialized) Mental Health Services:
  • Arbutus Place, 42-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Langley
  • Clayton Heights, a 29-bed Older Adult Rehabilitation and Behavioural Stabilization Program in Surrey
  • Connolly Lodge, a 20-bed adult specialized residential facility on Riverview grounds
  • Cottonwood Lodge, a 24-bed adult specialized residential facility on Riverview grounds
  • Cypress Lodge, a 20-bed mental health rehabilitation facility on Riverview grounds
  • Cedar Ridge, a 20-bed Adult Mental Health Rehabilitation Unit in Chilliwack
  • Memorial Cottage, a 25-bed mental health rehabilitation facility in Langley
  • Memorial Cottage, a 24-bed Acute Older Adult Unit in White Rock
  • Neuropsychiatry In-patient Program for adults with complex brain disorders/injuries and mental illness (Fraser Health has 10 beds in a Vancouver facility)
• Family Support, Education and Respite Program
• Mental Health Advocacy Services
• Disability Rights Advocacy website – Ask an Advocate

Emergency services:

Centralized Fraser Health Crisis Line provides 24/7 telephone support, crisis intervention, suicide prevention and community resource information for people of all ages:

• 604-951-8855 for callers residing west of Aldergrove
• 1-877-820-7444 toll-free for callers east of Aldergrove

For information about these services please contact: White Rock/South Surrey Mental Health Centre: 604-541-6844 | 15521 Russell Avenue | White Rock

Or visit: https://www.fraserhealth.ca/health-topics-a-to-z/mental-health-and-substance-use

Province-wide Alcohol and Drug Information Referral: 604-660-9382 or 1-800-663-1441

Prevention

RCMP forum: Participated in the drug awareness and overdose prevention forum hosted by the White Rock RCMP at Peace Arch Elementary.

Education and training 

Naloxone training: Naloxone training is available through the White Rock/South Surrey Public Health Unit and Lookout Emergency Aid Society Mobile Health Van. 

Harm reduction

Take Home Naloxone kits and harm reduction supplies: Take Home Naloxone kits and harm reduction supplies are available at White Rock/South Surrey Public Health Unit, White Rock/South Surrey Mental Health Centre and Lookout Emergency Aid Society Mobile Health Van.

Safe sharps disposal: Sharps disposal services are available at the White Rock/South Surrey Public Health Unit.

Safe sharps recovery: Community members who find discarded sharps may contact Lookout Emergency Aid Society Mobile Harm Reduction Team to arrange collection.

Surge outreach: Monthly, on weeks when income assistance cheques are issued and during periodic surges in overdose volumes, public health nurses and Mental Health and Substance Use clinicians conduct outreach to areas with high volume of overdoses to distribute Take Home Naloxone, intervene in overdoses, assess and refer people to treatment.

Treatment

Outpatient substance use programs: Provided through a contracted agency in White Rock, outpatient substance use programs include school-based prevention services, individual and group counselling, family support, psycho-education and opioid agonist treatment. 

Substance use treatment beds: White Rock/South Surrey residents requiring treatment services have access to supports throughout the region. There are 465 beds that are a combination of:

• Withdrawal management beds
• Short-term access to recovery beds
• Stabilization transition living residences
• Intensive residential treatment beds

These services include specialized support for Indigenous men and women, young men and women ages 19 to 24, and women (including pregnant women). 

Learn more about our regional supports and services.

Cathy Wiebe, Executive Director - Delta and White Rock/South Surrey Health Services and Delta and Peace Arch Hospitals

Peace Arch Hospital and Community Health Foundation

Working in partnership with Fraser Health, Peace Arch Hospital and Community Health Foundation is an independent charitable organization whose mission is to enhance the health and wellness of the White Rock/South Surrey community.

15521 Russell Avenue
White Rock, B.C. V4B 2R4

Phone: 604-535-4520
Fax: 604-541-5820

info@pahfoundation.ca
www.pahfoundation.ca

Peace Arch Hospital Auxiliary Society

The Peace Arch Hospital Auxiliary was organized in 1948 to help raise funds for the building of a hospital in White Rock. The Auxiliary became a separate society under the Societies Act in April 1998. For 70 years, the Auxiliary members have volunteered time and effort to help their community hospital, raising funds for equipment and bringing smiles to patients and Extended Care residents.

15521 Russell Avenue
White Rock, B.C. V4B 2R4

Phone: 604-535-4500 x 757680

www.pahas.ca

White Rock-South Surrey Division of Family Practice

White Rock-South Surrey is one of the longest-standing Divisions of Family Practice and currently has 170 member physicians, which represents almost all eligible doctors in the community.

Phone: 604-531-1888

csheppard@wrssdivision.ca
www.divisionsbc.ca/white-rock-south-surrey