Working to improve the health of the population and the quality of life of the people we serve.


Surrey Memorial Hospital

Volunteer at Surrey Memorial Hospital

Bookmark and Share

Thank you for your interest in volunteering at Surrey Memorial Hospital (SMH). Volunteer involvement is essential to the quality and continuity of health care services on the SMH Campus. For this reason, Volunteer Resources takes special care and time in the selection and placement of volunteers. Review the important information below about where and how to get involved.

Surrey Memorial Hospital (SMH) Auxiliary:

Formed in 1947, the SMH Auxiliary is a group of community members who give thousands of hours annually to support health care in the Surrey community.  Their fundraising initiatives include:

  • Gift Shop – assist with retail and customer service in the onsite gift shop.
  • Lottery Booth – provide customer service and ticket sales in the onsite lotto booth.
  • Gift Cart – accompany the mobile cart to offer hospitalized patients an opportunity to purchase items at their bedside.
  • Penny Savers’ Thrift Shop – help with customer service, cashier and organize gently used items in the offsite thrift shop.

Community Volunteers

Community volunteers contribute by providing information, wayfinding, clerical, social, emotional, and/or psychological support in:

  • Cardiology or Mental Health - visit and support patients during their hospital stay.
  • Emergency - enhance communication and provide comfort and support to patients, families and visitors in the Emergency Department.
  • Intensive Care Unit - help staff provide a supportive environment for families and visitors in the waiting room.
  • Pediatric Ward or Child Care Centre - encourage and play with children on the pediatric ward; or assist with supervising and playing with children in the onsite daycare.
  • Rehabilitation - assist patients with leisure activities, provide companionship and social interact; or provide support to patients participating in occupational therapy, speech language or physiotherapy groups.
  • Volunteer Resources, SMH Foundation or Medical Library - help behind the scenes with data entry, office work, or research.
  • Welcome and Wayfinding – support patients, clients, and visitors by providing a friendly welcome, information, and help finding their way to their destination

Partnership Volunteers

SMH is also fortunate to have partnerships with many agencies. Below are some of the agencies that support the hospital.

On the SMH Campus there is a range of volunteer programs from fundraising to patient and visitor support.  Become a part of the volunteer team and get involved!

For details about each program see the volunteer program list and to view our current openings visit  We will make every effort to match you with the volunteer opportunity that meets your interests and abilities.


Volunteers must meet these requirements:

  • Application, Screening, Interview, References, Orientation, and Training
  • Criminal Record Check (for most areas)
  • Minimum age of 16-18 years old (depending on the program)
  • Minimum commitment of 6 months to a regular schedule (shifts range from 2-6 hours once or twice a week)


Beyond the satisfaction of meeting people and helping others, volunteers receive:

  • Orientation, training, and staff support
  • References upon successful completion of 6 months
  • Complimentary parking and refreshments while volunteering
  • Invitations to special events and access to onsite library
  • Valuable experiences and knowledge about the health care community

How to Apply

Follow THREE steps to learn how to apply:

STEP 1: Review the Volunteer Program List to see where volunteers are involved on the Surrey Memorial Hospital Campus.

STEP 2: Visit to check if there are any current openings in the volunteer programs that you are interested in before completing the application form.

STEP 3: Download and submit completed application form to the Volunteer Resources Department.

>> Find out about volunteering at the Jim Pattison Outpatient Care and Surgery Centre

Youth Summer Program

Each year we host a Youth Summer Volunteer Program for grade 11 and 12 students. Applicants must be 16 to 19 years old and be able to maintain a regular 2-6 hour shift once a week from July-September.  Applications become available in April of each year. Shortlisted applicants participate in a 1.5 hour interview.  Those selected for placement must attend an orientation in late June.

Contact Us

For more information or if you have questions, please contact:

Surrey Memorial Hospital & Jim Pattison Outpatient Care and Surgery Centre Volunteer Resources Department

For the Surrey Memorial Hospital General Information Line: 604-581-2211

Active Volunteers

If you are currently an Active SMH Volunteer, visit our page for communications, forms, and other resources.

Healthlink BCCompliments and Complaints
Emergency NumbersFind a Doctor