Working to improve the health of the population and the quality of life of the people we serve.


Our community sanitation program investigates housing conditions

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The goal of our community sanitation program is to reduce the incidents of communicable diseases, environmental illnesses and injuries which may be attributed to sanitation issues within the local community.

Our role in this area includes:

  • Investigating housing complaints, usually related to extreme unsanitary conditions or infestations of insects or rodents in rental properties.
  • Providing information to the general public on the identification and control of insects and rodents in private dwellings and the general community.
  • Investigating complaints related to community sanitation issues, such as accumulations of garbage.
  • Responding to referrals from other agencies regarding potential environmental contamination issues.

Housing sanitation

While there are no specific housing regulations in place, the Public Health Act requires landlords to maintain their rental accommodation in a safe and sanitary condition. Environmental Health Officers will investigate complaints of extremely poor building maintenance, substandard sanitary conditions and indoor air quality.

We also provide information to home owners who may be experiencing problems in their own dwellings.

Have a complaint or concern?

If you have a health and safety concern or complaint about a community sanitation issue, please contact your local health protection office.  See listing below.

Locations Served
Environmental HealthBurnaby, Fraser Valley, Langley, Maple Ridge/Pitt Meadows, New Westminster, Surrey/White Rock/ Delta, Tri-Cities

Healthlink BCCompliments and Complaints
Emergency NumbersFind a Doctor