Older Adult Community Mental Health Program

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The Older Adult Community Mental Health provides mental health consultation, assessment, psychiatric treatment and support to individuals over 65 years of age who are experiencing late life onset of mental health symptoms. Some symptoms may include memory decline, confusion, depressed mood, anxiety, psychosis or other symptoms that affect the person’s ability to cope with day to day living activities.

We can also provide outreach services to individuals and consultation and support to both the individual and their family.

What services do we provide?  

Our outreach teams are comprised of psychiatric nurses, social workers, health care workers and geriatric psychiatrists. We see people in their own homes, or assisted living facilities. We provide consultation to care teams in residential care facilities. 

Our services include but are not limited to:

  • Comprehensive mental health assessment, diagnosis
  • Treatment that may include prescription medication
  • Mental health condition, coping strategies and medication management training
  • Supportive counselling
  • Family/caregiver support
  • Group counselling
  • Response to a report of adult abuse and/or neglect
  • Linking individuals and their families to community services/resources, such as Home and Community Care supports   

Our team work closely with the individual, their families, and the individual’s primary care team (family doctor or nurse practitioner) to ensure the individual’s care continues during and after he/she transitions from older adult services.   

Who can access these services?

Individuals over the age of 65 who are experiencing psychiatric symptoms such as memory decline, confusion, depression, anxiety, psychosis (e.g. hallucinations, delusions, paranoia) or other symptoms that affect the person’s ability to manage their daily living activities.             

How do I access these services?

You can phone your local Mental Health and Substance Use Centre team and speak an intake staff who will direct your request to the right person. Our services are voluntary. We accept self-referrals, from family doctors, family members, neighbours or anyone supporting the individual in the community. 

If you have concerns about a person or loved one and you have referred them to our services, we will do our best to inform, encourage and engage the individual in our services; however, we are not able to force the person or your loved one to accept our services if he/she is not ready or willing to do so.  

If you feel the person or your loved one is at risk of abuse or neglect or being abused or neglected because of a mental health concern please notify your local Mental Health and Substance Use team immediately and they will look into the person’s situation.        

Where can I find these services?

Older Adult Community Mental Health and Substance Use services are available from the Mental Health and Substance Use Centre nearest you in your community.

When can I access these services?

Older Adult Community Mental Health and Substance Use services are available Monday to Friday, 8:30 a.m. – 4:30 p.m.

What if English is not my first language?

If you do not speak or understand English well enough to have medical conversations, we can get a medical interpreter in your language. The medical interpreter will help you communicate with your doctor and health care team. We can get the interpreter by phone or in person. Please be patient. It might take time. You do not pay for this.

For informal conversations, your family and friends can help you explain what you need to your health care team.

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