Working to improve the health of the population and the quality of life of the people we serve.

Community Care Facilities Licensing

We protect the health and safety of children, youth and adults in licensed care facilities

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The Community Care Facilities Licensing program protects and promotes the health, safety and well-being of children, youth and adults in licensed care facilities. We provide public assurance that persons in care are provided for in a healthy and safe environment. All facilities must be in compliance with various community care, residential and assisted living acts and regulations.

Child care facilities

Find information about child care facilities including locations and resources.

Residential care facilities

Find information about residential care facilities including locations and resources.

Our licensing officers

The role of our licensing officers includes: 

  • Issuing licences to community care facilities
  • Monitoring and inspecting facilities on a routine basis
  • Responding to complaints
  • Investigating allegations of unsafe, inappropriate or abusive care (e.g. physical, sexual, emotional or financial abuse)
  • Investigating unlicensed facility complaints

Have a complaint or concern?

If you have a health and safety concern or complaint about a licensed child care or adult care facility, please contact your local health protection office.  See listing below.

Contact us

The links below will take you to a services directory listing, which includes descriptions, contact details and related documents for our services. Can't find what you're looking for? Email us at .

Locations Served
Community Care Facilities LicensingBurnaby,Fraser Valley,Maple Ridge/Pitt Meadows,New Westminster,Surrey/White Rock/ Delta,Tri-Cities


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