Long term care and assisted living leaders provide required workplace training to your health care support workers and provide support to your care team, residents and families.
As part of the Health Care Access Program, long term care and assisted living leaders provide workplace orientation and training for their health care support workers before they begin their formal educational training.
Training and orientation for your facility care team, residents and families is also an essential part of supporting the success of the Health Career Access Program.
Providing orientation to your health care support workers
Health care support workers are required to complete six steps as part of their orientation and ongoing training. More details about workplace training is available to HCAP participants.
Orient your care team members to the health care support worker role
The health care support worker is a new position on the care team. It is essential that all members understand:
- the role of the health care support worker, what they can and cannot do.
- the impacts to the care team’s roles and responsibilities
- the supervision and the direction of health care support workers
The role of the health care support worker
The health care support worker role is non-clinical and non-direct. The role is intended to support the care team and the residents. Their role adds to the quality of life for the residents by spending one-to-one time with residents and helping care team members by freeing them up to provide more time providing clinical support to the residents.
Care team orientation resources:
These documents are provided for printing and distribution.
- Health Care Support Worker Site Orientation Powerpoint
- The health care support worker can/cannot do list.
- Snapshot poster
- Providing supervision/direction, daily assignment and oversight to health care support workers; A resource for long-term care/assisted living staff
- Assigning the health care support worker activities and tasks: a decision-making algorithm
- BC Care Aide & Community Health Worker Registry
Orient residents and families to the health care support worker role
It is important to provide information to the residents and their family members about the health care support worker role, so they know who the new staff member is and what their role is.
Resident and family orientation resources: