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Health concern? Connect with Fraser Health Virtual Care to speak with a registered nurse, 10 a.m. to 10 p.m. seven-days-a-week.

Call 1-800-314-0999 or access the web chat by clicking on the icon located at the bottom right of your screen*.

During a call the nurse can:

  • access your Fraser Health medical record to review your medical history and enter your nursing assessment
  • provide clinical assessment via phone or video conferencing which means that they will examine your symptoms (if applicable) and offer advice
  • give you health advice and information
  • connect you to appropriate Fraser Health programs and services

During a web chat the nurse can:

  • connect you to appropriate Fraser Health programs and services
  • provide you with health resources
  • answer general questions

*Please note: web chat may not be available if we are experiencing high volumes. Call 1-800-314-0999 if the chat window is not available. Outside of our hours, please call 8-1-1. 

Some patients will receive a phone call from a Fraser Health Virtual Care nurse a few days after discharge. Our nurses will be able to review your discharge plan and address any questions or concerns that you might have since leaving hospital.

Anytime during your call, we can arrange for a medical interpreter if you do not speak or understand English well enough to talk about your health.

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Learn more

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Get connected

Virtual Health allows you to see, hear and talk to members of your health care team from your home. Start here: 1-800-314-0999.

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Virtual health frequently asked questions

Virtual Health allows you to see, hear and talk to members of your health care team from your home.

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Let’s talk about COVID sense

Saying ‘no’ to a social gathering during a global pandemic is OK. Using COVID sense helps protect yourself and your loved ones.